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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Beach Palace

Visual Tour: Beach Palace

HOTEL INFORMATION

Beach Palace
Blvd. Kukulcan Km 11.5Zona Hotelera77500 Cancun, Q.R., Mexico

Distance from hotel to town, 15 minutes.

Distance from hotel to Cancun International Airport (CUN), 25 minutes.

The Beach Palace, located in Cancun's hotel zone, features 285 luxurious accommodations, each with a double whirlpool tub, balcony, first class amenities and 24 hour room service. Adults enjoy two rooftop pools with bar service, while the little ones are entertained at the kid's club featuring fun games, water activities and its own kiddie pool. In addition, enjoy a pool with swim-up bar, a spectacular beach and fine dining at four distinct restaurants and bars. For those looking for a pampering experience, this property features a modern spa. Best of all, its great location lets you enjoy all that Cancun has to offer.

HOTEL AMENITIES

  • Activities Program Bar (lobby)
  • Beauty Salon ($) Bell Services ($)
  • Car Rental ($) Children's Club
  • Concierge Dry Cleaning Services ($)
  • Entertainment (live, nightly) Fitness Center
  • Gift Shop Ice Machines
  • Laundry Service ($) Massage Services ($)
  • Multilingual Staff Parking
  • Physician (on call) ($) Pool (children's)
  • Scuba Diving ($) Spa (full service) ($)
  • Travel Agency ($) Wedding Services ($)
  • Internet Access (wireless)
  • Wireless Internet service is offered in both public areas and
  • guestrooms at no cost for guests using their laptops. If a
  • guest needs to use the computer located in the lobby or
  • business centers, then they must pay the applicable fee.
  • Watersports (non-motorized)
  • Available at Sun Palace Marina
  • Pools: (3)
  • Swimming Pools with Swim-Up Bar
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 17 years old. Maximum Occupancy:
2018Deluxe Resort View* - 4 adults or 2 adults and 2 children.
Superior Deluxe Lagoon View* - 4 adults or 2 adults and 2 children.
Superior Deluxe Oceanview* - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Family Deluxe - 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.
-*A 5th body will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years). Please contact the help desk to confirm infant over the maximum occupancy of 4 guests.
2019Deluxe Resort View* - 4 adults or 2 adults and 2 children.
Superior Deluxe Lagoon View* - 4 adults or 2 adults and 2 children.
Superior Deluxe Oceanview* - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Family Deluxe - 4 adults or 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.
Two Bedroom Presidential Suite - 4 adults or 2 adults and 4 children or 3 adults and 3 children or 4 adults and 2 children.
-*A 5th body will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years). Please contact the help desk to confirm infant over the maximum occupancy of 4 guests.
Deluxe Resort View Room, (RVR) Double whirlpool tub; Private bath with shower; Balcony with chaise lounge, chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually-controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet. The views are limited and could be partially obstructed.
Superior Deluxe Lagoon View, (SXL) Double whirlpool tub; Private bath with shower; Balcony with chaise lounge, chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.
Number of accommodations: 25Bedding: 1 king bed or 2 double beds. Superior Deluxe Ocean View, (DSO) Double whirlpool tub; Private bath with shower; Balcony with chaise lounge, chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.
Bedding: 1 king bed or 2 double beds. View: Ocean. Family Deluxe, 2 connecting Superior Deluxe Lagoon View rooms. One room with a king bed and connecting rooms with 2 double beds; Double whirlpool tub; In room wine; Minibar (contains sodas, bottled water & imported beer); Liquor dispenser contains premium brands; Private bath with shower only; Balcony with chaise lounge, chairs & table; Welcome amenities for families; Video game console and DVD player in the room; Selection of video games upon request; Selection of DVDs upon request; Fun in the Sun Bucket Kit; Special room service menu for kids; A fully stocked minibar in the kids' room offers Hershey's milkshakes, juice, soda, water and snacks; Smart TV; Purified water; CHI branded hair tools & bath amenities; Bathrobes & slippers; L'Oreal Kid's bath amenities; Kid sized slippers and robes; Digital safe (laptop size); Individually controlled air conditioning; Coffee maker; Direct dial telephone; Alarm clock; Iron/ironing board; Wireless internet; 24 hour room service & turndown service. Non smoking room.
View: Lagoon. Concierge Level, (CEL) Double whirlpool tub; Private bath with shower; Balcony with chaise lounge, chairs & table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips & peanuts (Selection of snacks is subject to change at any time); Espresso/American coffee maker; Luxury bath amenities; Bathrobes & slippers; Bathroom scale; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service from select restaurants to create a "Special Menu"; Non smoking room. Wireless internet; Located on floors 5 to 10; Two 25 minute massages at the Beach/Spa/Treatment rooms (location varies); Exclusive beach bag (one per room/per stay); Private beach lounge chair area with waiter service; Pillow menu; Aromatherapy menu; Nightly petit fours; Nightly turndown service; Private check-in & out/Late check-out & early check-in (subject to availability). The Concierge Level room requires a 3 night minimum stay.
Number of accommodations: 6Bedding: 1 king bed. 12/24/2018 - 12/23/2019Two Bedroom Presidential Suite, (Z2P) All the luxury amenities you desire are available at your fingertips in this spacious two bedroom suite with an ocean view terrace. Unwind in your own double whirlpool tub from the privacy of the elegantly designed living room. Guests can enjoy the utmost in customizable comfort with pillow and aromatherapy menus. The in-room dining menu includes special selections from the hotel's restaurants, so you can savor gourmet cuisine with 24 hour room service. Top-shelf liquor, beers, and other refreshments can be found in the dining and bar area, and state-of-the-art entertainment options are available throughout the suite.
All accommodations include: internet access (wireless), hairdryer,ironing board, liquor dispenser, purified water, safe deposit box(digital), slippers, television (flat screen), turndown service, airconditioning (individual climate control), alarm clock, bath amenities,bathrobes, coffee maker and iron.
Telephone (direct Dial)Unlimited long distance phone calls to Mexico, Continental US and Canada.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Lounge Bar, Mezzanine floor.Pool & Snack Bar, Main pool, snacks a la carte & bar.Sand Bar, Beach bar serviceSky Bars, 2, Rooftop bars (14th floor), snacks & bar.Stadium Sports Bar, Mezzanine floor, bar with multiple screenTVs.Bocelli, Serving an International buffet for breakfast and lunch,and Italian/Mediterranean cuisine a la carte for dinner.La Terraza, Serving fast-cooked meals for lunch, and grilled finecuts a la carte for dinner.Tequila, Serving an International buffet for breakfast and lunch,and Mexican cuisine a la carte for dinner.Wok, Serving Oriental cuisine a la carte for dinner.Cuisine: Oriental.

ADD-ON PACKAGE (HONEYMOON, VOW RENEWAL OR ANNIVERSARY 2018-2019)

HONEYMOON, VOW RENEWAL OR ANNIVERSARY PACKAGE 2018-2019Booking Dates: 05/08/2017 - 12/23/2018 04/25/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2018 12/24/2018 - 12/23/2019Package Inclusions:-A complimentary bottle of sparkling wine

-Mini cake

-Honeymoon dinner at select restaurants

-Two t-shirts

-Breakfast in bed (upon request)

-Guaranteed turndown service

-Honeymooner's desk

-Late check out until 6:00pm (upon request and subject to availability).

Package Minimum Stay: 3 nightsPlease Note:-This package is complimentary.

Package inclusions are subject to change.

CANCELLATION FEES

201812/24/17-01/03/18, within 14 days, 3-night penalty.01/04/18-12/23/18, within 3 days, 1-night penalty.No shows will incur a 100% penalty.201912/24/18-01/03/19, within 14 days, 3-night penalty.01/04/19-12/23/19, within 3 days, 1-night penalty.