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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Iberostar Cancun

Visual Tour: Iberostar Cancun

HOTEL INFORMATION

IBEROSTAR Cancun
Blvd. Kukulcan Km. 17Zona Hotelera77500 Cancun, Quintana Roo, Mexico

Distance from hotel to Cancun International Airport (CUN), 7 miles (11 kms).

Located just minutes from the heart of the hotel zone, is a stunning architectural gem. Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar and a supervised Kids Club complete with splash park Iberostar Cancun offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Cancun vacation exceeds every expectation.

HOTEL AMENITIES

  • Accommodations (426) Accommodations for Physically Challenged Guests (5)
  • Activities Activities Desk
  • Aerobics Aerobics (water)
  • Archery Babysitting Services ($)
  • Ballroom Banquet Room
  • Bar (swim-up) Bars
  • Beach Beauty Salon
  • Billiards Bocce
  • Breakfast Room Business Center
  • Business Services Car Rental Desk
  • Casino (nearby) Children's Activities
  • Children's Playground Concierge
  • Concierge Services Conference Rooms
  • Convention Center Currency Exchange
  • Daily Activities Disco/Nightclub (nearby) ($)
  • Dive Center Doctor (on call) ($)
  • Dry Cleaning Services ($) Elevators
  • Entertainment Exercise Classes
  • Fitness Center Fitness Facility
  • Fitness Room Front Desk (24-hour)
  • Game Room Gift Shop
  • Golf (onsite) Golf Course
  • Hospitality Desk Ice Machines
  • Jacuzzi (outdoor) Laundry Service ($)
  • Lounges Massage
  • Medical Services ($) Meeting Room
  • Multilingual Staff Parking
  • Parking (valet) Ping Pong
  • Pool Pool (children's)
  • Pool (outdoor) Pools
  • Poolside Grill Poolside Service
  • Porters Restaurants
  • Room Service (24-hour) Safe Deposit Boxes (front desk)
  • Security (24-hour) Shows (evening)
  • Snack Bar Soccer Field
  • Suites Taxi Stand
  • Tennis Court (lighted) Tennis Instructor ($)
  • Tour Desk Tours & Excursions $ ($)
  • Towels (beach/pool) Trail (jogging)
  • Travel Agency ($) Umbrellas (beach/pool)
  • Volleyball (beach) Waterslide
  • Wedding Coordinator Wedding Site
  • Whirlpools (2)
  • Convention Center
  • Peninsula Convention Center:
  • -Oceanfront convention center
  • -49,000 square feet of flexible indoor space
  • -60,000 square feet of magnificent outdoor space
  • -22 meeting rooms
  • -Event space for up to 2,500 guests
  • -Professional catering
  • -Venues for weddings and social events
  • -Wifi internet access
  • -In house audio visual supplier
  • -24-hour business center
  • Pool
  • 10 pools including 1 infinity pool with swim-up bar
  • Golf (onsite)
  • Iberostar Golf Club:
  • -18 hole, par-72, championship golf course
  • -250 yard practice course
  • -Driving range and putting green
  • -Pro Shop
  • -Clubhouse
  • -Exclusive benefits for Iberostar guests
  • Spa: ($)
  • Spa Sensations:
  • -8 private treatment rooms
  • -Exclusive signature treatments
  • -Beachfront massages
  • -Beauty salon
  • -Relaxation lounge
  • -Secluded relaxation garden
  • -Whirpool
  • -Free access to wet area
  • Watersports
  • -Iberostar Cancun does not offer motorized or non-motorized
  • watersports due to the choppy waters in the Cancun Beach
  • area.
  • -These sports are offered at the Playa Paraiso Complex and
  • all Iberostar Cancun guests are welcome to use them as
  • long as they provide their own transportation.
  • Miscellaneous Amenities: ($)
  • -Every room has an ocean view
  • -Kids Club for children ages 4-12/ Teen club
  • -Live nightly shows in theater
  • -Kids Splash Park
  • -Beach Front
  • -Kids Splash Park
  • Children's Club
  • -Kids Club (ages 4-12 years) with incredible water park
  • -Teen Club
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Wedding, All Inclusive, Beach, Business, Spa, FamilyFriendly, Golf, Honeymoon, Romance and Dive.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.Children Policy: Children's age break is 12 years old.Maximum Occupancy: 2018-2019Ocean View - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Superior Ocean View Standard Room - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Garden View Villa - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Oceanfront Villa - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Oceanview Suite - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Master Suite - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Superior Oceanfront Villa - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Superior Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.Presidential Suite - 4 adults or 2 adults and 2 children, or 3 adults and 1 child.-The hotel will be implementing triple and quad restrictions

for 03/01/18-04/07/18 and 03/01/19-04/20/19.

Ocean View, (OCV) standard room, air conditioning, mini-bar (stocked daily with beer, soft drinks and bottled water). 24hour room service, flat screen TV, DVD player, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. Bathroom with vanity sink, bathrobes and shower.

Total area is 398 square feet. Complimentary access to Spa Sensations wet area. Complimentary WiFi.Bedding: 1 king bed or 2 queen beds.

Superior Ocean View Standard, (SOQ) Room a private balcony with ocean view, air conditioning, minibar (stocked daily with beer, soft drinks and bottled water), 24 hour room service, flat screen TV, DVD player, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. Spacious bathrooms with vanity sink, bathrobes and shower. Total area is 506 square feet. Located in the wing that extends towards the water. Complimentary access to Spa Sensations wet area. Complimentary WiFi.Bedding: 1 king bed or 2 queen beds.

Garden View Villa, (VAI) TBAOceanfront Villa, (OCF) Oceanfront villa with the option to accessa private swimming pool and outdoor area with hammock. Each building has their own private pool and guests staying in this building are the only ones who can access this pool.Other amenities include air conditioning, ceiling fan, minibar (stocked daily with premium liquors, beer, soft drinks and bottled water), 24 hour room service, flat screen TV, alarm clock, MP3 player, DVD player, digital safe, coffee maker, iron and ironing board, hair straightening iron, hair dryer. Spacious bathrooms with double vanity sink, bathrobes, slippers, shower and separate tub. Total area is 624 square feet. Complimentary access to Spa Sensations wet area. Complimentary WiFi. Personalized minibar. Welcome amenity. Aromatherapy service once. Daily turndown service. Luxury bathroom amenities.Bedding: 1 king bed or 2 queen beds.

Ocean View Suite, (OVS) Suite with extended private balcony with air conditioning, minibar (stocked daily with beer, soft drinks and bottled water), 24 hour room service, flat screen TV, DVD player, alarm clock, digital safe, coffee maker, iron and ironing board and hair dryer. Bathroom with vanity sink, bathrobes, slippers and shower. Total area is 958 square feet. Whirlpool on balcony. Beach towels in room.Complimentary access to Spa Sensations wet area.

Complimentary WiFi.Bedding: 1 king bed or 2 queen beds.

Swim Out Oceanfront Villa, (SF0) On the ground floorMaster Suite, (MSS) Suite with oversized bedroom with 1 king bed and a large living room with desk. Extended private terrace with ocean view, whirlpool and sun loungers. Air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), 24 hour room service, two flat screen TVs, alarm clock, DVD player, digital safe, coffee maker, iron and ironing board, hair straightening iron, hair dryer. Spacious bathroom with double vanity sink, bathrobe and slippers, shower and separate tub. Total area is 1474 square feet. Whirlpool on terrace. Personalized minibar. Welcome amenity. Aromatherapy service once. Daily turndown service, romantic turn down service once. Pool towels in room. Complimentary access to Spa Sensations wet area. Complimentary WiFi.Superior Oceanfront Villa, (SF3) TBDBedding: 1 king bed.

Superior Swim Out Oceanfront Villa, (SW8) On the ground floor.Bedding: 1 king bed.

Presidential Suite, (PST) Suite with one oversized bedroom with 1 king bed, one spacious bedroom with 2 queen beds, a large living room, a separate dining room and kitchenette. Private wrap around terrace with ocean view and sun loungers.

Individually controlled air conditioning, ceiling fan, customizable minibar (stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks), 24 hour room service, daily turndown aromatherapy service, flat screen TVs, alarm clock, iPod/MP3 docking station, DVD player, digital safe, coffee maker, iron and ironing board, hair straightening iron, hair dryer. Spacious bathroom with double vanity sink, luxurious bath amenities, bathrobe and slippers, shower, sauna and separate whirlpool tub. Total area is 3714 square feet.

Complimentary access to Spa Sensations wet area.

Complimentary WiFi. Early check-in/late check-out upon availability. Private in room check-in. Welcome amenity.

Personalized minibar. Espresso machine. Aromatherapy service once. Daily turndown service. Romantic turndown service once.

Private sauna. Pool towels in room.View: Ocean.

All accommodations include: housekeeping, television (cable, satellite),internet access (high speed, wireless), voicemail, iron, wake-up calls,CD player, ironing board, air conditioning, maid service, alarm clock,mini-bar, balcony, movies (in accommodation), bathrobes, non-smokingaccommodations, bathtub, radio, blackout drapes, refrigerator, ceilingfan, room service (24-hour), coffee/tea maker, safe (in accommodation),data port, shower, desk, smoke detector, hairdryer, sprinkler system,heating (central) and towels.Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Cohiba Atmosphere, Enjoy a Havana with your cocktail in theexclusive smokers bar.La Perla, Swim up barLas Palmas, Lobby barVertigo, Sports barAntiguo Laguito, A bountiful array of classic Mexican fare aswell as international dishes. Open for breakfast, lunch, dinner and latenight snacks. Dress code: Gentlemen may wear Bermuda shorts and sandals.Ladies may wear closed-toe shoes or dress sandals.Dress Code: Casual Elegant.

Starcafe, From the cappuccino to the Indian chai tea, withoutforgetting the powerful espresso; the Starcafe offers a service with alarge array of delicious drinks in a welcoming environment.El Maguey, Mexican and beach restaurant, reservations and dresscode required (long trousers and sleeved shirt)La Horma, Gourmet, reservations and dress code required (longtrousers and sleeved shirt)La Parrilla, Steakhouse, reservations and dress code required(long trousers and sleeved shirt)Naga Hibachi, Japanese, reservations and dress code required(long trousers and sleeved shirt)Carey Snack Bar, A delectable assortment of munchables. Open from11:00am to 6:00pm.

ADD-ON PACKAGE (HONEYMOON PACKAGE 2018-2019)

HONEYMOON PACKAGE 2018-2019Booking Dates: 06/16/2017 - 10/31/2019Travel Dates: 11/01/2017 - 10/31/2019Package Inclusions:-Bottle of champagne

-Fruit basket

Please Note:-Copy of the marriage certificate will be required upon

check-in at the hotel.Package inclusions are subject to change.

BONUS FEATURES

Bonus Features-Bottled water

-Daily activities

-Towels

-Welcome Drink

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Use of Fitness Center

MISCELLANEOUS INFORMATION

Spring Break Policy:Travel Dates: 01/01/2018 - 10/31/2019IBEROSTAR Hotels and Resorts is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:-The minimum age requirement for check in is 18 years of

age.

-One parent or chaperone at least 25 years of age will be

required per room for check in.-In the event that any guests engage in inappropriate

behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Exchange PrivilegesIberostar Cancun guests are granted full access from 9:00am to 6:00pm to the following hotels: -IBEROSTAR Paraiso Lindo

-IBEROSTAR Paraiso Maya

-IBEROSTAR Paraiso Beach

-IBEROSTAR Paraiso Del Mar

-IBEROSTAR Quetzal

-IBEROSTAR Tucan

-Iberostar Cozumel

-Reservations are required for a la carte restaurants,

subject to availability.

-Transportation between hotels is not included.

-Day/night passes & additional privileges to other Iberostar

Hotels are available for a fee.

-Day/night pass prices are subject to change without notice.

Spring Break Groups Policy:Travel Dates: 01/01/2018 - 10/31/2019-In order to maintain a family oriented environment,

IBEROSTAR Hotels and Resorts will be implementing a policy directed at student/youth groups.-Students/youths are considered by the hotel as any person

between 16 and 23 years of age.

-In addition to the Spring Break Policy instituted for all

bookings traveling in the months of March and April, groups shall adhere to the following conditions:-Any student/youth group must be pre-approved and will be

reviewed on a case by case basis.-Upon check in, each group will be required to leave a

refundable cash deposit of $200.00 USD per room for any charges or damages that might be incurred during the stay.-In the event that any members from the group engage in

inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.

CANCELLATION FEES

2018-201911/01/17-10/31/19, within 3 days, 1-night penalty.