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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Riu Cancun Hotel

HOTEL INFORMATION

Riu Cancun
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera77500, Cancun, Quintana Roo, Mexico

Distance from hotel to town, 6.2 miles (10 kms).

Distance from hotel to Cancun International Airport (CUN), 12 miles (19 kms).

The contemporary beachfront Riu Cancun is set in an excellent locationin the heart of Cancun's hotel zone. 569 tastefully decorated guestroomsboast unparalleled views of the Caribbean Sea, and are complete withunique amenities such as a minibar and liquor dispenser. Discover distinctive dining at several fine restaurants and bars that will satisfy the most demanding palates. There's no limit to the fun thanks to a dynamic choice of activities and entertainment options, including apopular sports bar, night club and theatre with RIU's famous theme shows.Riu Cancun offers some of the very best for some of the finest holidaysin Cancun!We are all about you.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Aerobic Classes Aerobics (aqua)
  • Babysitting Services ($) Bar (swim-up)
  • Bars/Lounges (5) Beach (onsite)
  • Beauty Salon ($) Bicycle Rentals ($)
  • Boat Rentals ($) Breakfast Room
  • Car Rental Desk ($) Children's Club
  • Conference Rooms (2) Currency Exchange ($)
  • Dive Center ($) Doctor (on call) ($)
  • Entertainment Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center Floors (6 to 15)
  • Gift Shop ($) Golf (nearby) ($)
  • Ice Machines Jacuzzi (outdoor)
  • Juice Bar ($) Laundry Service ($)
  • Medical Services ($) Miniature Golf ($)
  • Multilingual Staff Newsstand ($)
  • Parking Facility Ping Pong
  • Pool (infinity) Pools (outdoor) (3)
  • Poolside Beverage Service Poolside Grill
  • Poolside Meal Service Putting Green (nearby)
  • Restaurants (4) Rooms (569)
  • Safe Deposit Boxes (in room) Snack Bar
  • Spa ($) Sundries Shop
  • Taxi Stand ($) Umbrellas (beach/pool)
  • Watersports (motorized) ($) Watersports (non-motorized)
  • Wedding Coordinator ($) Wedding Site ($)
  • Disco
  • "Pacha" discotheque, entertainment and activities.
  • Internet Access (wireless)
  • -WiFi is available in the common areas of the hotel (24 hours a day)
  • free of charge.
  • -WiFi is available in the guest rooms for a fee ($).
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 12 years old. Maximum Occupancy:
2018:Double Room Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Oceanview Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 children. Junior Suite Oceanview - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
Junior Suite Oceanview Connecting* - 8 adults or 4 adults and 4 children or 6 adults and 2 children. Suite Ocean View - 2 adults.
*This category requires a minimum occupancy of 4 paying adults.
2019:Double Room Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Oceanview Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 children. Junior Suite Oceanview - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
Suite Ocean View - 2 adults.
*This category requires a minimum occupancy of 4 paying adults.
Double Room Ocean View, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, hairdryer and amenities kit. Balcony with ocean view. Free wifi service available in room.
Bedding: 1 king or 2 double beds. View: Ocean. Double Room Ocean View Connecting, Accommodation offers air conditioning,ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, hairdryer and amenities kit. Balcony with ocean view. Free wifi service available in room. Connecting rooms can be either 2 rooms connected by an interior door or 2 rooms connected through a private hallway with an exterior door.
Junior Suite Ocean View, (JUO) Accommodation offers air conditioning, ceilingfan, 2 double beds or 1 king size bed, split-level living room area withsofa-bed, direct dial phone, regularly replenished mini-bar and liquordispenser, satellite flat screen TV, in-room safe, iron and ironingboard. Bathroom equipped with shower, doublesink, hairdryer and amenities kit. Balcony or terrace with ocean view. Free wifi serviceavailable in room.
Bedding: 1 king bed or 2 double beds. Suite Ocean View, Accommodation offers air conditioning, ceiling fan, 1king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower and separate hydromassage bathtub, double-sink, by door separate toilet, hairdryer and amenities kit. Balcony or terrace with ocean view. Freewifi service available in room.
Bedding: 1 king bed. 12/24/2017 - 12/23/2018Junior Suite Oceanview Connecting, Connecting rooms are two rooms beingsold as one unit. Please review the description for the Junior Suite Oceanview.
All accommodations include: balcony, sprinkler system, bathtub,television (flat screen, satellite), ceiling fan, crib (upon request),hairdryer, iron, ironing board, liquor dispenser, maid service, mini-bar(fully stocked), patio or balcony, radio, rollaway bed (on request),safe (electronic), air conditioning, smoke detector, alarm clock andtelephone (direct dial).
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Corner BarLa Fiesta, Lounge barLa Punta, interior lobby barWet 'n Drinking, Poolside bar with swim-up barCoral, Poolside restaurant.Kawachi, A la carte for dinner.Cuisine: Asian.La ToscanaCuisine: Italian.MiramarTurquesa, Poolside restaurant/grill and steakhouse.Sports Bar, Open 24 hoursDress Code for Restaurants:-Formal dress is required for dinner.

-Main restaurant: No sleeveless t-shirts for gentlemen.

-Theme restaurants: No sleeveless t-shirts for gentlemen. Long trousers

for gentlemen.Please Note:Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, withinnormal operating hours.

SPECIALTY PACKAGE (ALL INCLUSIVE 2018-2019)

ALL INCLUSIVE 2018-2019Booking Dates: 05/15/2018 - 12/23/2019Travel Dates: 07/17/2017 - 12/23/2019Package Inclusions:-Breakfast, lunch and dinner

-Snacks available 24 hours a day (after hours: Sports bar)

-Unlimited reservation free dining (theme restaurants on a first come

first serve basis, within customary operating hours)-Local and international beverages available 24 hours

-Regularly restocked minibar and liquor dispenser

-Access to all bars at Riu Caribe

-Sports and activities

-Daytime entertainment program for adults (daily), includes fitness

programs-Daytime entertainment program for children age 4 to 12 at Riu Land

(daily)-Live music, shows or RIU evening program (daily)

-Complimentary access to Pacha Discotheque (open 6 nights a week), drinks

includedPackage inclusions are subject to change.

BONUS FEATURES

-Afternoon tea

-Bottled water

-Daily activities

-Morning coffee

-Welcome Drink

-Towels

-Use of Fitness Center

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Parking

-1 Gala dinner per week

HoneymoonersTravel Dates: 01/01/2018 - 12/23/2019-Honeymooners will receive a surprise gift in their room upon arrival.

-Marriage certificate required. Must be issued within the past 90 days.

MISCELLANEOUS INFORMATION

2018 Student Group PolicyStudent/Spring Break groups for guests 21 years of age or older are strictly on a request basis and will be reviewed by the hotel on a case by case basis. Upon check-in, the hotel will request proof of age and a signed liability agreement. Unruly or disruptive guests may be removed from the property at their own expense. If a Student /Spring Breaker Group is accepted:-Minimum age requirement is 21 years of age or older.

-The Hotel may request proof of age in the form of passport or official

ID.-Each room must submit a signed liability agreement upon check-in.

At all other RIU properties student groups/spring breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.Minimum Age Requirements:-At least one person 21 years or older is required in every room during

the months of February through May.-During the remainder of the year, at least one person 18 years or older

is required in every room.-The Hotel reserves the right of admission and may request a guest

present his/her passport or official ID as proof of age.

-Guests can and will be removed from the property, at their own expense,

if any disturbance or complaint from other guests or hotel staff arises.-Parties in rooms are not permitted.

-Unruly behavior by individuals or groups is not allowed at any property

at any time during the year.Credit Cards Accepted:-MasterCard and Visa

Exchange Privileges:-This hotel has exchange privileges with Riu Caribe.

CANCELLATION FEES

2018:12/24/17-04/30/18, within 3 days, 2-night penalty.05/01/18-12/23/18, within 3 days, 1-night penalty.No Shows:12/24/17-04/07/18, 2-night penalty.04/08/18-12/23/18, 1-night penalty.2019:12/24/18-04/30/19, within 3 days, 2-night penalty.05/01/19-12/23/19, within 3 days, 1-night penalty.No Shows:12/24/18-04/07/19, 2-night penalty.04/08/19-12/23/19, 1-night penalty.