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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Riu Palace Las Americas Cancun

HOTEL INFORMATION

Riu Palace Las Americas
Blvd. Kukulcan Km 8.5 Mz. 50 Lt. 4, Zona Hotelera77500 Cancn, Quintana Roo, Mexico

Distance from hotel to town, 6.2 miles (10 kms).

Distance from hotel to Cancun International Airport (CUN), 12.5 miles (20 kms).

Riu Palace Las Americas and its magnificent architecture encompasses 372deluxe junior suites and suites located in the very heart of Cancun's exclusive hotel zone. RIU's tradition of luxury and style continues with\amenities such as 24-hour All Inclusive (snacks and beverages), room service and unique room amenities such as a fully stocked minibar,liquor dispenser or suites with a Jacuzzi on the terrace. The wide assortment of restaurants, bars, and entertainment is enhanced by personal service and the exchange privilege programme with our sister properties. One of RIU's finest resorts, this hotel affords an exceptional level of luxury and comfort.

HOTEL AMENITIES

  • Aerobics Banana Boat Rides ($)
  • Bar (pool) Bar (swim-up)
  • Beach Beauty Salon ($)
  • Bicycle Rentals Car Rental ($)
  • Catamarans Computer Rentals ($)
  • Concierge Conference Room
  • Fishing (deep sea)$ Gift Shop
  • Golf (nearby) ($) Gym
  • Jacuzzi Kayaks
  • Laundry Service ($) Massage Services ($)
  • Meeting Room ($) Parasailing ($)
  • Ping Pong Sailing
  • Sauna Snorkeling ($)
  • Snorkeling (equipment) Solarium
  • Spa ($) Volleyball
  • Volleyball (beach) Volleyball (beach)
  • Waverunners ($) Windsurfing
  • Miscellaneous Amenities
  • -Lounge Chairs on Beach
  • -Body Boarding
  • -Daytime Entertainment for adults
  • -Scuba Diving School, Certified PADI ($)
  • -Catamaran Excursion
  • -Premium wine list ($)
  • -Romantic dinner on the beach (on request, additional charge applies)
  • Internet Access (wireless)
  • -Free WiFi throughout the hotel (includes pool and beach area).
  • Pools: (3)
  • -3 swimming pools with sun terraces, 1 with adjoining whirlpool and
  • swim-up bar
  • Credit Cards (accepted)
  • -MasterCard, Visa.
  • Sun Beds
  • -Complimentary sun loungers, towels and parasols at pool areas
  • -Complimentary sun loungers at hotel's private beach
  • Atm
  • -ATM is available in the hotel to withdraw Mexican Pesos.
  • -It is not possible to exchange US Dollars at the hotel.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 4:00 pm Check-out-time: 11:00 amEarly check-in and late checkout on request, and subject to availability.
Children Policy:
-This hotel is for adults only.
-Guests must be at least 18 years old.
Maximum Occupancy:
2018:Junior Suite - 3 adults.
Junior Suite Connecting* - 6 adults. Junior Suite Ocean View - 3 adults.
Junior Suite Ocean View Connecting* - 6 adults.
Junior Suite Ocean View Handicapped - 3 adults.
Suite Ocean View - 3 adults.
Suite Jacuzzi Ocean View - 2 adults.
*A minimum of 4 adults are required in this category.
2019:Junior Suite - 3 adults.
Junior Suite Connecting* - 6 adults. Junior Suite Ocean View - 3 adults.
Junior Suite Ocean View Connecting* - 6 adults.
Junior Suite Ocean View Handicapped - 3 adults.
Suite Ocean View - 3 adults.
Suite Jacuzzi Ocean View - 2 adults.
*A minimum of 4 adults are required in this category.
Junior Suite, (JRS) Accommodation offers air conditioning, ceiling fan,2 double beds, split-level living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser,coffee maker, satellite flat-screen TV, in-room safe, iron and ironingboard. Bathroom equipped with shower, double sink, vanity mirror, hair-dryer and amenities kit. Free wifi service available in room. Balcony.
Junior Suite Connecting, Accommodation offers air conditioning, ceiling fan, 2 double beds, split-level living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double sink, vanity mirror, hair-dryer and amenities kit. Free wifi service available in room. Balcony. Connecting rooms can be either 2 rooms connected by an interior door or 2 rooms connected through a private hallway with an exterior door.
Junior Suite Ocean View, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, split-level living room area withsofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe,iron and ironing board. Bathroom equipped with shower, double-sink, hair-dryer and amenities kit. Free wifi service available in room. Balcony with ocean view.
Junior Suite Ocean View Connecting, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, split-levelliving room area with sofa or sofa-bed, direct dial phone, regularlyreplenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped withshower, double-sink, hairdryer and amenities kit. Free wifi service available in room. Balcony with ocean view. Connecting rooms can be either 2 rooms connected by an interior door or 2 rooms connected through a private hallway with an exterior door.
Junior Suite Oceanview Handicapped(*), Accommodation offers airconditioning, ceiling fan, 2 double beds or 1 king size bed, split-levelliving room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, hairdryer and amenities kit. Free wifi service available in room. Balcony with ocean view. Handicapped rooms are wheel-chair accessible and equipped with roll-in shower and handrails.
Suite Ocean View, Accommodation offers air conditioning, ceiling fan, 1king size bed, by door separate living room area with sofa or sofa-bed,direct dial phone, internet data port, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe, iron and ironing board, walk-in closet. Bathroom equipped with shower, bidet, double-sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony with ocean view.
Suite Jacuzzi Ocean View, Accommodation offers air conditioning, ceilingfan, 1 king size bed, split-level living room area with sofa, direct dial phone, internet data port, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with bathtub and separate shower, bidet, double-sink, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with ocean viewand private whirlpool.
(*) Denotes on request basis only, no allotment given.
All accommodations include: air conditioning, bathrobes, ceiling fan,hairdryer, iron, television (satellite), liquor dispenser, mini-bar,room service (24-hour), safe (personal), telephone (direct dial) andironing board.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Art Deco, Lobby bar.Can, Poolside bar.Cun, Swim-up bar.La Terraza, Bar plaza.Capuchino, Coffee shop, patisserie & ice cream parlorBlack & White, Grill and steakhouse a la carteLa Nuit, Lounge bar with terrace.Krystal, A la carte fusion cuisine restaurant for dinner.Los Arcos, Italian themed restaurant for lunch and for dinnerBrazilian Rodizio.SakuraCuisine: Japanese.Tio Pepe, Tapas theme restaurant for dinner.Lounge 24, Bar with terrace, snacks available 24 hours a dayPlease Note:Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, withinnormal operating hours.

SPECIALTY PACKAGE (ALL INCLUSIVE 2018-2019)

ALL INCLUSIVE 2018-2019Booking Dates: 05/14/2018 - 12/23/2019Travel Dates: 07/17/2017 - 12/23/2019Package Inclusions:-Breakfast, lunch and dinner

-Snacks available 24 hours a day

-Unlimited reservation free dining (theme restaurants on a first come,

first serve basis, within customary operating hours)-Local and international premium brand beverages available 24 hours

-Sports and activities

-One introductory scuba diving lesson in the pool

-Daytime entertainment program for adults daily includes fitness programs

-Live music, shows or RIU evening program daily

-Complimentary access to Pacha discotheque at Riu Cancun open 6 nights a

week, drinks includedPackage inclusions are subject to change.

BONUS FEATURES

HoneymoonersTravel Dates: 05/14/2018 - 12/23/2019-Honeymooners will receive a surprise gift in their room upon arrival.

-Marriage certificate required. Must be issued within the past 90 days.

MISCELLANEOUS INFORMATION

2018 Student Group PolicyStudent/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups.

Unruly or disruptive guests may be removed from the property at their own expense.Exchange Privileges:-This hotel has exchange privileges with Riu Palace Peninsula Riu Cancun

and Riu Caribe.Minimum Age Requirements:-At least one person 21 years or older is required in every room during

the months of February through May.-During the remainder of the year, at least one person 18 years or older

is required in every room.-The Hotel reserves the right of admission and may request a guest

present his/her passport or official ID as proof of age.

-Guests can and will be removed from the property, at their own expense,

if any disturbance or complaint from other guests or hotel staff arises.-Parties in rooms are not permitted.

-Unruly behavior by individuals or groups is not allowed at any property

at any time during the year.

CANCELLATION FEES

2018:12/24/17-04/30/18, within 3 days, 2-night penalty.05/01/18-12/23/18, within 3 days, 1-night penalty.No Shows:12/24/17-04/07/18, 2-night penalty.04/08/18-12/23/18, 1-night penalty.2019:12/24/18-04/30/19, within 3 days, 2-night penalty.05/01/19-12/23/19, within 3 days, 1-night penalty.No Shows:12/24/18-04/07/19, 2-night penalty.04/08/19-12/23/19, 1-night penalty.