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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Crystal Cove By Elegant Hotels

Visual Tour: Crystal Cove Hotel

HOTEL INFORMATION

Crystal Cove by Elegant Hotels
Appleby, St. JamesBarbados, West Indies

Distance from hotel to Bridgetown, 15 minutes.

Distance from hotel to Sir Grantley Adams International Airport (BGI), 30 minutes.

This premium all-inclusive beach resort rests on a beachfront cliffspanning the island's renowned West Coast. Crystal Cove appeals to sophisticated romantics, families with older children and those simplyseeking laid back, quality family time. With 88 modern guestrooms andsuites, the resort features three pools, two restaurants, two barsincluding a swim-up cave bar under cascading waterfall, beach ambassadorservice, Flying Fish Kids Club, two tennis courts, fitness center and classes, and complimentary motorized watersports and complimentary Wi-Fiin rooms and throughout the property. Enjoy signature dine aroundprogram with 3 sister properties and complimentary water taxi betweenselect West Coast Elegant Hotels.

HOTEL AMENITIES

  • Babysitting Services ($) Banana Boat Rides
  • Bar (swim-up) Bars
  • Beach Boogie Boarding
  • Boogie Boards Currency Exchange
  • Entertainment Exercise Room
  • Gift Shop Golf (nearby) ($)
  • Internet Access (Wi-Fi) Kayaks
  • Laundry Service ($) Lounges
  • Pools (freshwater) (3) Sailing
  • Shops ($) Snorkeling
  • Tennis Tennis Court (lighted) (2)
  • Water Skiing Watersports (non-motorized)
  • Wedding Coordinator Windsurfing
  • Miscellaneous Amenities
  • -View boards
  • -Beach ambassador service available
  • -Dine Around program with Elegant Hotel's sister properties
  • -Water Taxi transportation between select Elegant Hotels
  • Children's Club
  • Flying Fish Kids Club
  • Business Center
  • Business center with computers and complimentary internet
  • access
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 16 years old.
Maximum Occupancy:
2018:Pool/Garden View - 2 adults or 2 adults and 1 child.
Ocean View - 3 adults.
Junior Suite Pool/Garden View - 3 adults or 2 adults and 2 children.
Junior Suite Ocean View - 3 adults or 2 adults and 2 children.
One Bedroom Suite Pool/Garden View - 4 adults or 2 adults and 3 children.
One Bedroom Suite Ocean View - 4 adults or 2 adults and 3 children.
Please Note:-For Pool Gardenview: For the comfort of the guests, the child must be 0-24 months.
-All Junior Suites: For the comfort of the guests, the combination of 3 adults and 1 child cannot be accommodated due to sofa bedding configuration.
-All One Bedroom Suites: For the comfort of the guests, the combination of 2 adults and 3 children must include at least 1 child 0-24 months.
2019:Pool/Garden View - 2 adults or 2 adults and 1 child.
Ocean View - 3 adults.
Junior Suite Pool/Garden View - 3 adults or 2 adults and 2 children.
Junior Suite Ocean View - 3 adults or 2 adults and 2 children.
One Bedroom Suite Pool/Garden View - 4 adults or 2 adults and 3 children.
One Bedroom Suite Ocean View - 4 adults or 2 adults and 3 children.
Please Note:-For Pool Gardenview: For the comfort of the guests, the child must be 0-24 months.
-All Junior Suites: For the comfort of the guests, the combination of 3 adults and 1 child cannot be accommodated due to sofa bedding configuration.
-All One Bedroom Suites: For the comfort of the guests, the combination of 2 adults and 3 children must include at least 1 child 0-24 months.
Pool/garden View, Relaxed comfort in a spacious guest room with vibrant Caribbean decor complete with modern touches. Each room features a picture-perfect pool and/or garden view.
Bedding: 1 king bed or 2 twin beds. View: Garden or Pool. Ocean View, (OCV) Relaxed comfort in a spacious guestroom with vibrantCaribbean decor and breathtaking views of the Caribbean Sea.
Bedding: 1 king bed or 2 twin beds. View: Ocean. Junior Suite Pool/garden View(*), Oversized guestroom with a sitting areawith sofa bed blends vibrant Caribbean decor and modern touches toprovide an ideal holiday experience.
View: Garden. Junior Suite Ocean View(*), Oversized guestroom with a sitting area withsofa bed blends vibrant Caribbean decor and modern touches to provide an ideal holiday experience.
Bedding: 1 king bed. View: Ocean. One Bedroom Suite Pool/garden View, One bedroom with a picture-perfectpool or garden view and a separate living room provides ample space andcomfort or loft suite configuration where the bedroom is upstairs andoverlooks the living room(complete with a sofa bed and a second full bathroom). Caribbean decor and modern touches combine to provide anideal holiday experience.
Bedding: 1 king bed or 2 twin beds. View: Garden or Pool. One Bedroom Suite Ocean View, One bedroom with mesmerizing ocean viewsand a separate living room provides ample space and comfort (loftconfiguration also available). Caribbean decor and modern touchescombine to provide an ideal holiday experience.
Bedding: 1 king bed or 2 twin beds. View: Ocean. (*) Denotes on request basis only, no allotment given.
All accommodations include: air conditioning, balcony or patio(private), television (flat screen), mini refrigerator, safe (inaccommodation) and hairdryer.
Miscellaneous AmenitiesMP3 Docking StationRoom Service (limited)Room service is available during normal restaurant hoursSpecific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

The Cave Bar, famous for its spectacular waterfall, allows gueststo swim through the waterfall to reach the bar or enter from the hotel.Table areas are carved from rock with tapestry cushions for comfort.Vista Coffee & Wine Bar, this outlet provides sprawling sea viewsyou'll want to take in every day. Vista serves a variety of signaturelattes and coffee drinks accompanied with sweet pastries. In addition tocoffee and tea, Vista also pours red and white wines that can be pairedwith savory tapas and bites.Drifters, This informal open-air restaurant and bar is locatedcloser to the beach and serves both lunch and dinner.Reflections, Crystal Cove's signature restaurant serves a buffetbreakfast, lunch and dinner in an open-air, poolside setting.There is a strict dress code for main restaurant, guests are requestednot to wear jeans, shorts, t-shirts, trainers or sneakers, while dining.

ADD-ON PACKAGE (CLASSICALLY ELEGANT HONEYMOON 19)

CLASSICALLY ELEGANT HONEYMOON PACKAGE 2019Booking Dates: 05/15/2018 - 01/04/2020Travel Dates: 01/05/2019 - 01/04/2020Package Inclusions:-Welcome Cocktail on Arrival

-Bottle of Sparkling Wine in-room upon Arrival

-Romantic Private Dinner on the Beach for Two

-Personalised Honeymoon Website & Gift Registry

-Elegant Nightly Turndown Service

-Complimentary Room Upgrade as available at time of booking

Please Note:Booking Code: EH-HON19

ADD-ON PACKAGE (HONEYMOON 18)

HONEYMOON PACKAGE 2018Booking Dates: 10/26/2017 - 12/18/2018Travel Dates: 01/05/2018 - 12/18/2018Package Inclusions:-Bottle of sparkling wine and flower petals in room on day of arrival

Package Minimum Stay: 5 NightsPlease Note:-Proof of recent marriage may be required upon check-in at the resort.

-This offer is combinable with all offers including the Early Booking Offers.

-Booking code: FH-2018.

ADD-ON PACKAGE (JUST THE TWO OF US 19)

JUST THE TWO OF US PACKAGE 2019Booking Dates: 05/15/2018 - 01/04/2020Travel Dates: 01/05/2019 - 01/04/2020Package Inclusions:-Signature Welcome Cocktail upon Arrival

-Dedicated Services of Resort Wedding Coordinator

-Marriage License

-Private Roundtrip Transfers to Registration Office

-Officiating Ministerial Services

-Choice of Intimate Beachside or Garden Ceremony

-Best Man, Maid of Honour and Witness as Required

-Personalised Wedding Website and Gift Registry

-Two glasses of champagne to Toast the Ceremony

-Intimate breakfast-in-bed (which includes Mimosas)

-Bottle of Champagne to Toast the Ceremony

-Single Tier 8" Plain Wedding Cake

-Elegant Nightly Turndown service

-Complimentary Room Upgrade as available at time of booking

-Complimentary guaranteed late checkout until 2:00pm

-Tropical Floral Bouquet and Boutonniere

-One Hour Steel Pan music for Ceremony

-Private Beach Dinner Under the Stars

-Romantic Turndown service on night of Ceremony

-Signature Couples Massage (at Hotel Spa)

-Champagne Breakfast for Two on morning after Ceremony

-Personalized Wedding Gift

Please Note:Booking Code: JT-WED19

ADD-ON PACKAGE (RENEWAL OF VOWS 19)

RENEWAL OF VOWS PACKAGE 2019Booking Dates: 05/15/2018 - 01/04/2020Travel Dates: 01/05/2019 - 01/04/2020Package Inclusions:-Signature Welcome Cocktail upon Arrival

-Dedicated Services of Resort Wedding Coordinator

-Renewal of Vows Certificate

-Officiating Ministerial Services

-Choice of Intimate Beachside or Garden Ceremony

-Two Glasses of Champagne to Toast the Ceremony

-Single Tier 8" Plain Wedding Cake

-Best Man, Maid of Honour and Witness as Required

-Personalised Wedding Website and Gift Registry

-Intimate Breakfast in bed (with Mimosas)

-Complimentary Room Upgrade as available at time of booking

-Elegant Nightly Turndown service

Please Note:Booking Code: ROV-19

ADD-ON PACKAGE (SIMPLY ELEGANT WEDDING 18)

SIMPLY ELEGANT WEDDING PACKAGE 2018Booking Dates: 10/26/2017 - 12/18/2018Travel Dates: 01/05/2018 - 12/18/2018Package Inclusions:-Services of the resort's wedding coordinator

-Couple's marriage license registration fee

-Round-trip transportation to the registration office

-Officiating services by a minister

-Choice of intimate beach-side or garden ceremony location

-Classic floral bouquet & boutonniere*

-Best man, maid of honor & witnesses as required

-Bottle of champagne to toast the ceremony

-An Elegant single tier wedding cake*

-Welcome cocktail upon arrival

-A personalized wedding website & gift registry

-Intimate breakfast-in-bed, for the morning following the ceremony

(includes choice of breakfast accompanied by mimosas)-Pre-booked ocean-side table reservation at the restaurant on wedding

night or other night of your choosing* (the cost of dinner is extra at non all-inclusive resorts, including this one)Please Note:-Booking code: SE-WED18

-(*) These services can be further enhanced at an additional cost.

-Package is priced per couple for when wedding is not offered free or

couples do not meet the criteria (of the free Simply Elegant Wedding Package).-This package may be considered free, only if specifically noted as

included in a specified rate promotion or may be free if booked with an appropriate EBB offer.-If free wedding is applicable the booking code is FSE-WED18.

-Please advise guests that only two ceremonies are performed per day at

the resort (excluding Sundays or public holidays), please check for availability first.-For example, wedding ceremonies are not available over the Winter

Holidays (12/19/18-01/04/19).

ADD-ON PACKAGE (SIMPLY ELEGANT WEDDING 19)

SIMPLY ELEGANT WEDDING PACKAGE 2019Booking Dates: 05/15/2018 - 01/04/2020Travel Dates: 01/05/2019 - 01/04/2020Package Inclusions:-Signature Welcome Cocktail upon Arrival

-Dedicated Services of Resort Wedding Coordinator

-Marriage License

-Private Roundtrip Transfers to Registration Office

-Officiating Ministerial Services

-Choice of Intimate Beachside or Garden Ceremony

-Best Man, Maid of Honour and Witness as Required

-Personalised Wedding Website and Gift Registry

-Two glasses of champagne to Toast the Ceremony

-Intimate breakfast-in-bed (which includes Mimosas)

Please Note:Booking Code: SE-WED19

ADD-ON PACKAGE (TROPICAL LUXURY 19)

TROPICAL LUXURY PACKAGE 2019Booking Dates: 05/15/2018 - 01/04/2020Travel Dates: 01/05/2019 - 01/04/2020Package Inclusions:-Signature Welcome Cocktail upon Arrival

-Dedicated Services of Resort Wedding Coordinator

-Marriage License

-Private Roundtrip Transfers to Registration Office

-Officiating Ministerial Services

-Choice of Intimate Beachside or Garden Ceremony

-Best Man, Maid of Honour and Witness as Required

-Personalised Wedding Website and Gift Registry

-Two glasses of champagne to Toast the Ceremony

-Intimate breakfast-in-bed (which includes Mimosas)

-Bottle of Champagne to Toast the Ceremony

-Single Tier 8" Plain Wedding Cake

-Elegant Nightly Turndown service

-Complimentary Room Upgrade as available at time of booking

-Complimentary guaranteed late checkout until 2:00pm

-Tropical Floral Bouquet and Boutonniere

Please Note:Booking Code: TL-WED19

ADD-ON PACKAGE (VOW RENEWAL 18)

VOW RENEWAL PACKAGE 2018Booking Dates: 10/26/2017 - 12/18/2018Travel Dates: 01/05/2018 - 12/18/2018Package Inclusions:-Services of the resort's event coordinator

-Presentation of Renewal of Vows certificate

-Officiating services by a minister

-Classic floral bouquet & boutonniere*

-Intimate beach-side or garden ceremony location

-Best man, maid of honor & witnesses as required

-Two glasses of champagne to toast after ceremony

-Classic single tier celebration cake*

-VIP check-in with welcome cocktail on arrival

-A personalized wedding renewal website & gift registry

-Pre-booked ocean-side table reservation at the restaurant on renewal

ceremony night or other night of your choosing* (the cost of dinner is extra at non all-inclusive resorts, including this one)-Tropical fruit amenity upon arrival

Please Note:-There are other upgraded wedding and honeymoon packages available at

the Elegant Hotels (they vary in price and offer other features). If customers are interested in these, please ask for more details.Terms & Conditions for all Packages:-Room upgrades are subject to availability at time of booking.

-Spa treatments are subject to therapist availability, and may require

separate treatment times. Additional charges may apply for special or specific times, or alternate inclusions.-Photography packages are subject to change and are for standard

packages only.-Please note special licensing is required for service of magistrate,

and additional costs and preparation times are necessary.-The House (BGITHS) & Treasure Beach (BGITBH) restricts attendance at

wedding ceremonies to 4 non-registered guests. For weddings wishing to have more non-registered guests in attendance, please contact The House for location and pricing information.

-At Tamarind (BGITRC), Colony Club (BGICOC), Crystal Cove (BGICRY),

Turtle Beach (BGITUB) & Waves Hotel & Spa (BGIWAV): day passes must be purchased for all non-registered guests attending wedding ceremony. The number of attendees may be restricted at some locations. Set-up for outside guests will incur additional charge. Day passes are subject to resort availability, and hotel reserves the right to deny non- registered guests, due to availability. Please contact your dedicated wedding coordinator for details.-Wedding couples are responsible for contacting their relevant embassy

regarding required documentation to be legally recognized for marriages in Barbados.-Some services (for wedding and vow renewals) can be further enhanced at

an additional cost to guests.-All packages have a 14 day cancellation policy.

-For privacy reasons, the hotel will only provide up 2 ceremonies per

day, at 10:00am or 4:00pm (excluding Sundays or public Holidays). The ceremony time is subject to availability.

-Weddings must be scheduled at least 2 business days after arrival, to

allow time to obtain the required licenses.

SPECIALTY PACKAGE (ALL INCLUSIVE 18-19)

ALL INCLUSIVE PACKAGE 2018-2019You won't have to worry about a thing on your holiday at Crystal Cove, apremium all-inclusive resort in Barbados. Featuring fully renovatedaccommodations in a vibrant, modern palette, the all-inclusive resort inBarbados features unparalleled service and an array of programs andactivities for toddlers, kids and teens. Enjoy fine dining with theme dinners such as Bajan seafood grill, Italian and Mexican, as well as organized activities like beach football, volleyball and offsite excursions - it's all conveniently included with your stay.Booking Dates: 01/01/2018 - 01/04/2020Travel Dates: 01/05/2018 - 01/04/2020Package Inclusions:-All meals, drinks and snacks including sodas and alcoholic beverages

(excludes champagne and fine wine)-Afternoon tea daily

-Luxury accommodations

-Supervised activities for kidsin the Kids Club

-Water sports and guest activities

-Beach ambassador service

-Fitness center

-Business center with Internet access

-All taxes and surcharges

Package inclusions are subject to change.

BONUS FEATURES

2019 Bonus Features:Travel Dates: 01/05/2019 - 01/04/2020-Welcome drink on arrival

-All-inclusive Meal Plan excluding, champagne and fine wines

-Complimentary Wi-Fi in guest rooms and public areas throughout the

resort-Complimentary motorized water sports except jet-ski

-Complimentary non-motorized water sports

-Complimentary use of fitness center and tennis courts

-Complimentary water taxi transportation between west coast Contracted

Hotels' properties (Daytime Service only-weather permitting - excluding Turtle Beach)-Kids Club - for kids ages 3-12 years of age

2018 Bonus Features:Travel Dates: 01/05/2018 - 01/04/2019-Exotic Caribbean cocktail on arrival

-All inclusive Meal Plan excluding: champagne and fine wines

-Complimentary use of fitness center

-Complimentary Wi-Fi in guest rooms and public areas throughout the

resort-Complimentary motorized water sports (except jet-skis)

-Kids Club for children ages 3-12 years old

-Complimentary water taxi transportation between west coast Elegant

Hotel properties (daytime service only, weather permitting, excluding Turtle Beach).

MISCELLANEOUS INFORMATION

General Destination Information - Important!Please advise all clients traveling to Barbados: That the wearing ofcamouflage or military apparel is illegal, and clothing will be confiscated and persons will be charged accordingly.Non Smoking Policy:-Smoking is not allowed in any guestroom and should be restricted to the

allocated area only.

-Should the client choose to smoke in the guestroom, a cleaning charge

will be applied to their bill.General Information:-In order to better service the guests, the hotel now requires the

arrival's flight details (including flight number and time of arrival) for ALL room reservations at time of booking.-Hotel does not provide transfers.

Key Selling Features:-Contemporary and chic, intimate feel

-Highly personalized service

-Includes breakfast, lunch, snacks, afternoon tea and dinner daily

-All beverages and cocktails (excluding champagne and fine wines)

-Swim-up Cave Bar with waterfall

-Complimentary snorkeling, sailing, kayaking, windsurfing and

complimentary motorized watersports such as banana boats, waterskiing, and tubing-Beach and pool Ambassador service providing scented cold towels,

refreshments throughout the day-Preferred tee times at Apes Hill Golf Club

-Hotel is beachfront only steps away from any location in the resorts.

-Complimentary Flying Fish Kids Club for ages 3-12

-Massage, facials, nails, hair styling and other spa and salon services

available-Personalised, boutique-style service and attention to detail

-Free WiFi in rooms and throughout properties

-Complimentary fitness center and classes

-Taste of Elegance Dine Around Program

-Two floodlit tennis courts

Room Rate LevyThe Government of Barbados has advised that effective July 1, 2018, amandatory Room Rate Levy will be applied nightly to all registered hotelbills in the following amounts, based on the rating/ranking attributedto them by the Barbados Hotel and Tourism Association. The total levy will be paid in resort by the guest upon departure. This applies to all bookings (existing bookings and future bookings) who will be on islandas of July 1, 2018. If guests check-in prior to July 1, the levy will beapplicable to all nights starting with July 1. Effective for travel07/01/18 onwards, hotels will collect $5.50 USD per room per day.Taste of Elegance Program:Participating Hotels:-Colony Club

-Crystal Cove

-Tamarind

-Turtle Beach

Note:-The House does not participate in the meal programs.

Meal Plans:-Modified American Plan (MAP): includes breakfast and lunch or breakfast

and dinner at Colony Club or Tamarind properties at selected restaurants-Full American Plan (FAP): includes breakfast, lunch and dinner at Colony

Club or Tamarind properties at selected restaurants-All-Inclusive (AI): includes all meals and beverages. Excludes bottled

water, champagne and fine winesExchange Dining:-Breakfast Hotels: Guests staying at Colony Club or Tamarind can enjoy

full exchange dining between these two hotels when on MAP or FAP plans. To dine between the hotels, guests simply need to speak with the front desk of the hotel where they are staying, in order to make dining reservations at the other property.-All Inclusive Hotels: Guests staying at Crystal Cove or Turtle Beach

can enjoy free exchange dining between these two hotels. To dine between the hotels, guests simply need to speak with the front desk of the hotel where they are staying in order to make dining reservations at the other property.Supplemental Dining:-Breakfast Hotels to an All Inclusive Hotels:

Guests staying at Colony Club or Tamarind on MAP or FAP can dine for lunch or dinner at Turtle Beach or Crystal Cove by purchasing a voucher.-If a guest is on MAP, please note that eating at another hotel under

this program does count as the meal covered by the pre-purchased Meal Plan.-For a Lunch Pass (including lunch and drinks valid from 10:00am-6:00pm),

or for a Dinner Pass (including dinner and drinks valid from 6:00pm- 11:00pm)-Guests on Modified American Plan (MAP) or Full American Plan (FAP) pay

an additional adult or child fee-All Inclusive to Breakfast Hotels:

Guests staying at Crystal Cove or Turtle Beach who wish to dine at Colony Club or Tamarind can do so by purchasing meal vouchers.

-Please note this voucher does not cover drinks.

-All drinks and special menu items will have supplemental charges.

-Theme nights may have supplemental charges for buffets or special menus.

-Please contact the desired restaurant for more information.

-Guests pay an additional adult or children free for lunch or dinner.

Daphne's:-Though Daphne's will not participate in exchange dinning. Guests at any

of the above participating Elegant Hotels, when dining at Daphnes can receive 1 complimentary Watermelon Martini per adult, when showing their room keys. A guest simply needs to show the waiter their room key to receive their cocktail. This offer is valid for maximum of 2 adults per room, with a max of 4 per table.-One complimentary Martini per guest, per visit, only.

-The complimentary Watermelon Martini may not be exchanged or

substituted for another cocktail or beverage.Voucher Instructions:-Vouchers are purchased at the hotel where the guest is staying, and

must be purchased before departing to dine at another hotel.-This voucher must then be presented to the restaurant server prior to

ordering.-Once voucher is purchased it is non-refundable and non-transferable. If

guests on FAP or AI choose to enjoy both meals at another hotel, 2 vouchers per person must be purchased.Conditions:-Rates are paid locally by Guests, and all dining arrangements are

subject to availability.-Restaurants will require advanced reservations.

-On theme nights hotels may limit the number of dine around guests they

are able to accommodate.Please note:-This program is subject to change or discontinue at any time, with or

without notice a the discretion of Elegant Hotels Corporate Office.

CANCELLATION FEES

2018:01/05/18-04/17/18, within 14 days, 50% penalty.04/18/18-12/18/18, within 7 days, 50% penalty.12/19/18-01/04/19*, within 120-91 days, 50% penalty, 90- 0 days, 100% penalty.Please Note:-(*) Any part of the travel dates falling within the period 12/19/18-

01/04/19 falls under the Holiday Deposit/Cancellation policy even if the arrival is before 12/19/18.

-Full revenue penalty will apply for no-shows, early check-out and late

arrivals.-No refunds will be given for early departures.

2019:01/05/19-04/22/19, within 14 days, 50% penalty.04/23/19-12/18/19, within 7 days, 50% penalty.12/19/19-01/04/20*, within 120-91 days, 50% penalty, 90- 0 days, 100% penalty.Please Note:-(*) Any part of the travel dates falling within the period 12/19/19-

01/04/20 falls under the Holiday Deposit/Cancellation policy even if the arrival is before 12/19/19.

-Full revenue penalty will apply for no-shows, early check-out and late

arrivals.-No refunds will be given for early departures.