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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Grand Velas Riviera Maya

Visual Tour: Grand Velas Riviera Maya

HOTEL INFORMATION

Grand Velas Riviera Maya
Carretera Cancun Tulum Km. 62, Solidaridad Riviera Maya77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to town, 10 miles (16 kms).

Distance from hotel to Cancun International Airport (CUN), 40 miles (65 kms).

The luxurious All Inclusive Grand Velas Riviera Maya is one of the

resorts to distinguish Riviera Maya as a premier vacation destination.

Hugging the pristine white sand shore of Playa Del Carmen, Mexico, this

Riviera Maya Resort is the pinnacle of all-inclusive vacation luxury.

Elegant accommodations, gourmet dining experiences, a deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya the ultimate resort for leisure and business travelers. Hugging the Riviera Maya coastline, this resort is 5 minutes from downtown Playa Del Carmen and 35 minutes from Cancun

International Airport.

This resort is the preeminent one of its class boasting 491 suites each more than 1000 square feet in three separate ambiances premium ocean front Grand Class Suites with terrace plunge pools for families with children 12 and up, family friendly ocean view Ambassador Suites and Zen Grand Suites embraced by the flora and fauna of the Yucatan.Zen Grand Suites: Located just 3/4 of a mile from the beach, in the natural environment of the Mayan Jungle, this family-friendly section features 206 handsomely furnished suites, each with over 1000 square feet of space with interior Jacuzzi. Business travelers enjoy the proximity of these suites to the convention center, and all guests enjoy the Zen Grand Pool surrounded by lush vegetation.Ambassador Section: This family-friendly area of the resort includes 195 ocean-view suites (1200 plus square feet) with a terrace, sitting area and some with private plunge pool. These suites are arranged around the

main infinity pool, near the Ambassador Section Kid's Club and gym.

The exclusive Grand Class Section: This area of the resort is designed for optimum privacy and relaxation and features 90 oceanfront suites (1300 plus square foot). Guests enjoy private terraces with plunge pools and incredible ocean views, space for in room massage tables and interior Jacuzzi.A retreat for the senses.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests (4)
  • Aerobic Classes Babysitting Services ($)
  • Ballroom ($) Banquet Room ($)
  • Bar (swim-up) Bars/Lounges (7)
  • Beach (onsite) Beauty Salon ($)
  • Boat Rentals ($) Business Center ($)
  • Car Rental Desk ($) Children's Activities
  • Children's Playground Concierge
  • Conference Room ($) Cooking (classes) ($)
  • Currency Exchange Dive Center ($)
  • Doctor (on call) ($) Dry Cleaning Services ($)
  • Exercise Classes Facilities for Physically Challenged Guests
  • Fitness Center Floors (4)
  • Gift Shop ($) Golf (nearby) ($)
  • Ice Machines Internet Access (wireless) ($)
  • Internet Service ($) Laundry Service ($)
  • Medical Services (upon request) ($)
  • Meeting Room ($) Multilingual Staff
  • Newsstand ($) Parking Facility
  • Pool (children's) Pools (outdoor) (3)
  • Poolside Beverage Service (3) Poolside Grill
  • Poolside Meal Service Restaurants (10)
  • Safe Deposit Boxes (front desk) Safe Deposit Boxes (in room)
  • Sauna Shops
  • Snack Bar Sundries Shop ($)
  • Taxi Stand ($) Tour Desk
  • Tours & Excursions ($) Travel Agency ($)
  • Umbrellas (beach/pool) Valet Service
  • Volleyball (beach) Watersports (motorized) ($)
  • Watersports (non-motorized) Wedding Coordinator ($)
  • Wedding Site ($)
  • Convention Center
  • The deluxe Convention Center offers more than 91,547 square
  • feet of flexible event space that can be divided into as
  • many as 32 small meeting rooms. Two large convention areas
  • easily accommodate up to 3000 guests. Our team of
  • professional meeting and event planners can help you
  • coordinate a successful event complete with catering
  • services, technical equipment, and group activities.
  • Activities Desk
  • at the Concierge
  • Spa: ($)
  • In the heart of the property a 76,640 square foot sanctuary
  • of health, relaxation and beauty can be found. The Grand
  • Velas Spa, come and enjoy luscious Spa treatments carefully
  • crafted to sooth your mind, body and soul. Our unique
  • services can be offered in the privacy of your suite or in
  • the relaxing terrace of your suite overlooking the turquoise
  • Caribbean waters.
  • In suite massages and treatments are available ($).
  • Baby Concierge:
  • Our littlest guests are VIPs too! The resort's personalized
  • services now extend to the youngest members of the family!
  • To help create the most comfortable family vacation
  • experience possible, the hotel's skilled Baby Concierge
  • provides families with all the basic comforts of home;
  • helping keep babies happy and allowing parents to relax in
  • paradise. Youll find items including:
  • -Baby bottle sterilizer
  • -High chair
  • -Crib
  • -Stroller
  • -Baby bath tub
  • -Baby bouncer
  • As well as brand new items you can take home:
  • -Rattle
  • -Teether
  • -Bottle
  • -Bottle brush
  • Service offered at no additional charge, available in the Zen
  • Grand and Ambassador lobbies; subject to availability.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
-Children's age break is 16 years old. Maximum Occupancy:
2018Zen Grand Suite Nature View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Zen Grand Pool Suite Nature View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant. Ambassador Suite Ocean View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Suite Ocean View Connecting* - 6 adults or 6 adults and 2 children plus 2 infants or 4 adults and 4 children plus 1 infant.
Ambassador Pool Suite Ocean Front View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Pool Suite Ocean Front* - 6 adults or 6 adults and 2 Connecting children plus 2 infants or 4 adults and 4 children plus 1 infant.
Grand Class Suite Ocean Front View - 3 adults. Zen Grand Two Bedroom Family Suite - 8 adults or 6 adults and 6 childrenNature View* and 2 infants.
*The hotel considers an infant as someone who is between 0 to 3 years old.
Rules for Connecting Rooms 2018:
-There must be at least one paying paying in the suite.
-There can be up to 2 children in the suite sharing the suite with one or two adults (single or double occupancy)-There can be up to 1 child in the suite sharing the suite with 3 adults (triple occupancy).
-Children will pay as children all the time if these requirements above are met.
-There must be a minimum of 4 guests in the room.
Please note:-An infant is considered a child under 4 years old.
-Please note that only guests 16 years old or older are allowed to stay in the Grand Class Suite Oceanfront View.
2019Family Friendly Section:Zen Grand Suite Nature View* - 3 adults or 2 adults and 2 children plus 1 infant.
Zen Grand Suite Nature View Connecting* - 6 adults or 6 adults 2 children and 2 infants.
Zen Grand Pool Suite Nature View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant. Ambassador Suite Ocean View - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Suite Ocean View Connecting* - 6 adults or 6 adults 2 children and 2 infants.
Ambassador Pool Suite Ocean Front View - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Pool Suite Ocean Front* - 6 adults or 6 adults 2 children and 2 infants.
Zen Grand Two Bedroom Family Suite - 8 adults or 6 adults and 2 childrenNature View** and * infants.
Grand Class Adults Only Section:Grand Class Suite Ocean Front View - 3 adults. Please note:-The hotel considers an infant as someone who is between 0 to 3 years old.
-Only guests 16 years old or older are allowed to stay in the Grand Class Suite Oceanfront View.
-*This category requires a minimum occupancy of 4 guests.
-**The maximum occupancy is 8 paying guests paying (adults, children and/or teens combined) and up to 3 infants from 0 to 3 year old free charge. -***This category requires a minimum occupancy of 2 adults.
Rules for Connecting Rooms:
-There must be at least one paying paying in the suite.
-There can be up to 2 children in the suite sharing the suite with one or two adults (single or double occupancy)-There can be up to 1 child in the suite sharing the suite with 3 adults (triple occupancy).
-Children will pay as children all the time if these requirements above are met.
2020Family Friendly Section:Zen Grand Suite Nature View* - 3 adults or 2 adults and 2 children plus 1 infant.
Zen Grand Suite Nature View Connecting* - 6 adults or 6 adults 2 children and 2 infants.
Zen Grand Pool Suite Nature View* - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant. Ambassador Suite Ocean View - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Suite Ocean View Connecting* - 6 adults or 6 adults 2 children and 2 infants.
Ambassador Pool Suite Ocean Front View - 3 adults or 3 adults and 1 child plus 1 infant or 2 adults and 2 children plus 1 infant.
Ambassador Pool Suite Ocean Front* - 6 adults or 6 adults 2 children and 2 infants.
Zen Grand Two Bedroom Family Suite - 8 adults or 6 adults and 2 childrenNature View** and * infants.
Grand Class Adults Only Section:Grand Class Suite Ocean Front View - 3 adults. Please note:-The hotel considers an infant as someone who is between 0 to 3 years old.
-Only guests 16 years old or older are allowed to stay in the Grand Class Suite Oceanfront View.
-*This category requires a minimum occupancy of 4 guests.
-**The maximum occupancy is 8 paying guests paying (adults, children and/or teens combined) and up to 3 infants from 0 to 3 year old free charge. -***This category requires a minimum occupancy of 2 adults.
Rules for Connecting Rooms:
-There must be at least one paying paying in the suite.
-There can be up to 2 children in the suite sharing the suite with one or two adults (single or double occupancy)-There can be up to 1 child in the suite sharing the suite with 3 adults (triple occupancy).
-Children will pay as children all the time if these requirements above are met.
Zen Grand Suite Nature View, (ZGN) 1184 square feet. Bedding: 1 king bed or 2 queen beds. View: Jungle. 12/19/2018 - 12/18/2020Zen Grand Suite Nature View Connecting, Connecting rooms are two rooms being sold as one unit. Please review the description for Zen Grand Suite Nature View.
Zen Grand Pool Suite Nature View, Romantic ambience coupled with elegance describes the beauty of these suites with a private plunge pool on the terrace - the perfect atmosphere to enjoy the natural beauty of the Riviera Maya. These exquisite Riviera Maya suites feature 42" TV with premium channels, CD/DVD player, multiline phone, wireless internet, safe and a stocked minibar.
Bedding: 1 king bed or 2 queen beds. Ambassador Suite Ocean View, (AVV) 1270 square feet. Located in the Family Ambience with a balcony or terrace.
Bedding: 1 king bed or 2 queen beds. Ambassador Suite Ocean View Connecting, (CAM) This is 2 connecting Ambassador Suite Ocean View accommodations.
Ambassador Pool Suite Oceanfront View, (AFF) 1270 square feet. Located in the Family ambience, balcony/terrace and outdoor plunge pool.
Bedding: 1 king bed or 2 queen beds. Ambassador Pool Suite Oceanfront Connecting, (AFC) This is 2 connecting Ambassador Pool Suite Ocean Front accommodations.
Grand Class Suite Oceanfront View, (GLL) 1377 square feet. Located in the ambiance, balcony/terrace and outdoor plunge pool.
Bedding: 1 king bed or 2 queen beds. Zen Grand Two Bedroom Family Suite Nature View, A sublime space for families to relax in paradise, these two bedroom luxury suites make it easy to feel at home in the Riviera Maya. Both parents and children will find a full range of luxury amenities to enjoy, from a plush king bed to a separate bedroom with two queen beds and two luxury bathrooms; one for adults and one for kids.
All accommodations include: air conditioning, room service (24-hour),alarm clock, smoke detector, balcony or patio, sprinkler system, ceilingfan, television, coffee/tea maker, crib (on request), data port,hairdryer, iPod docking station, internet access: ($), iron, ironingboard, maid service, mini-bar, radio, CD/DVD player, shower andtelephones: (3).
Room Service24 hour in suite dining. Enjoy the delicious cuisine of Grand Velas Riviera Maya resort in the privacy and comfort of your luxurious suite. 24 hour in suite dining service is part of the all-inclusive Grand Velas Riviera Maya experience.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Aqua Bar, Located at the main swimming pools, one at each of thethree different Ambiances (Zen Grand, Ambassador & Grand Class) offeringthe luxury of swim-up or dry seating.General Opening Hours: 9:00am to 6:00pmBar, In the pool/beach area, no snacksGeneral Opening Hours: 10:00am to 4:00pmKaraoke Bar, Sets the stage for the Playa del Carmen nightlifescene. This state-of-the-art Karaoke system features hundreds of songsguaranteed to rock the house or swoon your sweetie. Karaoke Bar islocated in the Grand Velas Ambassador family-friendly area of theresort. Cocktails, wine and liquor are served.General Opening Hours: 6:00pm to 2:00amPiano Bar, Mix and mingle at the two lobby bars at Grand VelasRiviera Maya resort. In addition to premium liquor, beer, wine, andlight appetizers, the lobby bars feature live entertainment on selectevenings and televisions for watching the big game. Air-conditioned andoutdoor terrace seating is available.General Opening Hours: 5:00pm to 12:00amThe Lobby Bar, Live musicGeneral Opening Hours: 5:00pm to 2:00amThe Lobby Bar, Live musicGeneral Opening Hours: 5:00pm to 2:00pmThe Sky Bar, Located in the adult-only section, Sky Bar offers achic lounge setting and nightly entertainment with DJ music and dancing.General Opening Hours: 6:00pm to 11:00pmAzul, Location: Ambassador Section. Enjoy delicious meals withfamily and friends any time of day at Azul. This family friendlyrestaurant at this Riviera Maya resort features open-air dining and acasual atmosphere. Azul is distinguished by an international buffet oftraditional cuisine from around the world and grilled selections. Thecomprehensive lunch and dinner menu at Azul features everything fromgrilled hamburgers to sushi and tempura, to pasta, pizza, croissantsandwiches, burritos and tacos. Azul also serves breakfast.Cuisine: International.General Opening Hours: 7:00am to 11:00pmDress Code: Casual.

Bistro, Location: Grand Class Section. Ages 12 years old and upare welcome. Bistro is a French-style restaurant with a primeocean-front setting in the adult-only section of Grand Velas RivieraMaya. Open for breakfast, lunch and dinner, Bistro offers a wideselection of French-inspired dishes as well as local favorites. TheBistro menu features soups, salads, sandwiches on fresh-baked Frenchbread, decadent quiches, flaky croissants, and Riviera Maya diningspecialties like Mayan ceviche and seafood Yucatan pozole. The Bistrobreakfast menu features such delightful offerings as French toast,omelets, and Playa del Carmen eggs. Complement your dining on theRiviera Maya with Bistro's extensive selection of international wines.Cuisine: French.General Opening Hours: 7:00am to 11:00pmDress Code: Casual.

Chaka, Location: Zen Grand Section. Chaka is a casual, open-airrestaurant situated amid the tropical jungle foliage of mangroves,Salam, Chechen and Chaka trees. The Chaka menu features a variety ofinternational delights that are natural and healthy. Specialty coffees,international wines, mouthwatering desserts, and tantalizing entrees.Open seasonal.Cuisine: International.General Opening Hours: 7:00am to 5:00pmDress Code: Casual.

Cocina De Autor, Location: Grand Class Section. Age: 12 years oldand up are welcome. Cocina de Autor is a creative cuisine restaurant inconstant evolution, seeking to evoke new sensations and emotions throughits food and service to our customers. We are constantly adapting ourtechniques and creativity to our surroundings; in this case, the MexicanCaribbean. The tasting menu is the maximum expression of avante gardefood.Cuisine: Spanish.Dinner Hours: 6:00pm to 11:00pmDress Code: Casual Elegant.

Frida, Frida offers exceptional Mexican cuisine with a moderntwist. Every dish is a gourmet masterpiece that reflects the richculinary heritage of Mexico. The gourmet menu at Frida restaurantfeatures such delicacies as Sea Bass in Yellow Mole sauce served withCilantro Rice and Tender Green Beans. Veal Chop in a Roasted Chili sauceserved with Potato Puree with Chorizo and Grilled Spring Onions. HoneyTamarind Duck Confit served with its Flavored Corn Tortilla and aselection of Special Sauces. Complete your Riviera Maya diningexperience with such mouthwatering desserts as Mexican Chocolate Moussewith Mole Poblano Cream, Amaranth and Pumpkin Seed Tile served withCaramel Rum Sauce.Cuisine: Mexican.Dinner Hours: 6:00pm to 11:00pmLucca(*), Location: Zen Grand Section. Italian-Mediterraneancuisine distinguishes the scrumptious menu of seafood, gourmet meats,and homemade pastas at Lucca. House specialties include agnello deLucca, ravioli served on a bed of mushrooms with basil and black olivesauce, and roasted leg of lamb served with eggplant caviar marinated ina thyme-infusion sauce and Robalo al Duo di pesto. Families withchildren are welcome at Lucca. Air-conditioned, indoor seating.Dinner Hours: 6:00pm to 11:00pmDress Code: Casual Elegant.

(*) Denotes reservation is required.Piaf, Piaf is an exquisite restaurant at Grand Velas Riviera Mayafor enjoying the fine art of French cuisine. Its menu of gourmetspecialties includes oysters in champagne sabayon, open ravioli ofescargots bourguignon, roasted sea bass with black butter, Black Angussteak in rosemary reduction, classic French onion soup with meltedgruyere, duck confit with red wine, and the now beyond-famous tart ofCalvados flambeed apples; a secret recipe passed down from the chef'sgrandmother.Cuisine: French.Dinner Hours: 6:00pm to 11:00pmDress Code: Business Casual.

no shorts, t-shirts or flip flopsSen Lin, Like its creatively gourmet Asian dinner menu, exoticcombinations are the specialty at Sen Lin Bar. Sen Lin Bar features anextensive drink menu.Cuisine: Asian.General Opening Hours: 6:00pm to 11:00pmDinner Hours: 6:00pm to 11:00pmSignature Restaurant, Adults only. Located in the adults onlyambience (Ambassador Grand Class Suites). Ages 12 and older. Located inthe Grand Class area. Sittings for teens (12 years and older up to 16)is from 6:00pm to 7:30pm only.Dinner Hours: 6:00pm to 11:00pm

ADD-ON PACKAGE (HONEYMOON EXPERIENCES 2018-2019)

HONEYMOON EXPERIENCES 2018-2019Booking Dates: 07/14/2017 - 12/19/2019Travel Dates: 12/20/2017 - 12/19/2019Package Inclusions:-Welcome drink

-Suite category upgrade (subject to availability)

-Special fruit basket and a bottle of sparkling wine in suite

-Romantic dinner on suite's terrace

-Special decor and amenities in suite

Package Minimum Stay: 3 nights

SPECIALTY PACKAGE (ALL INCLUSIVE PACKAGE 2018-2020)

ALL INCLUSIVE PACKAGE 2018-2020Booking Dates: 07/14/2017 - 12/19/2019 05/15/2018 - 12/18/2020Travel Dates: 12/20/2017 - 12/19/2019 12/20/2019 - 12/18/2020Package Inclusions:-Buffet and/or a la carte breakfast, lunch and dinner

-Unlimited domestic and selected international premium brands

-In suite dining 24 hours

-Minibar in suite

-Supervised Kid's Club and pool

-Teen's Club

-Scheduled daytime activities

-Non-motorized water sports: kayaking, paddle boarding,

bubble maker (for kids), intro to scuba diving demo in pool (Catamaran is not included and restrictions may apply.)-Current hotel taxes, tips and gratuities

Please Note:-Reservations are required at gourmet dining restaurants.

Package inclusions are subject to change.

BONUS FEATURES

Bonus Features:-Use of fitness center

-Welcome drink

-Watersports (non-motorized)

MISCELLANEOUS INFORMATION

Spring Break-No spring breakers allowed.

New Year's Gala Eve Dinner-This is mandatory and applies to every guest staying over

New Year's Eve.-Includes 1 Gala Dinner with champagne, live music and

fireworks.Minimum Check In Age-Minimum age to check in is 18 years old.

Adult & Teen Activities ProgramThe Riviera Maya is an outstanding destination with endless activities and outdoor adventures. Our playful Riviera Maya resort offers free outdoor activities every day including snorkeling, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, stretching, croquet, ping pong and more. Have fun and get creative with crafts, sand castle building, lottery and bingo. Scuba diving, diving lessons, and boat and fishing trips are available at an extra cost. Discover the culture of the Riviera Maya with tours to Mayan ruins, Xel-Ha, Xcaret or Xplor natural parks, trips to the Mayan jungle and its cenotes, horseback riding or four-wheeler excursions, and swimming with dolphins. All of these Riviera Maya tours can be booked through our resort's travel agency.Kid's ClubFamilies can spend time together and create unforgettable memories with a program of special activities, designed to create the best vacation ever.Environmental LevyThe Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean.

Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.Fitness Programs Energize your vacation with our life fitness programs. From personal trainers to daily Zumba, Pilates and yoga classes, it's easy to maintain your fitness routine. The Life Fitness Center is equipped with state-of-the-art fitness machines including 8 cardiovascular stations (climbers, cross trainers, moving sidewalks and exercise bikes) and 13 resistance and weight training stations.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Isla Mujeres: 49 miles(79 kms)

-Tulum Archeological Site: 66 miles(106 kms)

-Xcaret Natural Aquarium: 15 miles(24 kms)

-Coba Archeological Site: 76 miles(123 kms)

-Xel Ha Natural Aquarium: 40 miles(65 kms)

CANCELLATION FEES

201812/20/17-01/04/18, within 120 days, 100% penalty.*12/20/17-01/04/18, within 15 days, 100% penalty.**01/05/18-04/03/18, within 7 days, 2-night penalty.04/04/18-07/15/18, within 1 day, 1-night penalty.07/16/18-08/10/18, within 3 days, 1-night penalty.08/11/18-12/19/18, within 1 day, 1-night penalty.

*Valid for booking made before 12/08/17.**Valid for bookings made on or after 12/08/17.201912/20/18-01/04/19, within 120 days, 100% penalty.01/05/19-02/15/19, within 7 days, 2-night penalty.02/16/19-02/23/19, within 14 days, 3-night penalty.02/24/19-04/11/19, within 7 days, 2-night penalty.04/12/19-04/26/19, within 14 days, 3-night penalty.04/27/19-06/24/19, within 3 days, 2-night penalty.06/25/19-08/17/19, within 7 days, 2-night penalty.08/18/19-11/14/19, within 3 days, 1-night penalty.11/15/19-11/22/19, within 3 days, 2-night penalty.11/23/19-12/18/19, within 3 days, 1-night penalty.202012/19/19-01/04/20, within 120 days, 100% penalty.01/05/20-02/15/20, within 7 days, 2-night penalty.02/16/20-02/23/20, within 14 days, 3-night penalty.02/24/20-04/11/20, within 7 days, 2-night penalty.04/12/20-04/26/20, within 14 days, 3-night penalty.04/27/20-06/24/20, within 3 days, 2-night penalty.06/25/20-08/17/20, within 7 days, 2-night penalty.08/18/20-11/14/20, within 3 days, 1-night penalty.11/15/20-11/22/20, within 3 days, 2-night penalty.11/23/20-12/18/20, within 3 days, 1-night penalty.