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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Royal Hideaway Playacar

Visual Tour: Royal Hideaway Playacar

HOTEL INFORMATION

Royal Hideaway Playacar
Lote Hotelero No. 6, Desarollo Playacar77710 Playa Del Carmen, Quintana Roo, Mexico

Distance from hotel to Playa del Carmen, 5 minutes.

Distance from hotel to Cancun International Airport (CUN), 45 minutes.

Hotel is located on the white sands of an idyllic beach on the RivieraMaya and offers an exclusive all inclusive, adults-only experience veryclose to key points of interest such as Playa del Carmen.The 200 magnificent rooms provide a luxury stay surrounded by sumptuousgardens where the assistance of a private concierge and endless amenitiesare never far away.The hotel features 6 restaurants serving international cuisine with a lacarte options; the Chef's Table at Las Ventanas restaurant is particularlyoutstanding, as it is the only restaurant on the Yucatan peninsula basedaround interaction with the chef.This magnificent, all inclusive resort also features luxuriousfacilities, among which 6 pools, a spa and a fitness center stand out,as well as infinite sports and fitness options. Whether inside theresort's facilities or on the idyllic beach in front of the hotel,guests have many different choices available, including adventure andwater activities.The tranquility and privacy of a luxury, adults-only setting is a realityon the Riviera Maya, thanks to the Royal Hideaway Playacar - Adults Only,one of the best hotels in the world.

HOTEL AMENITIES

  • Bars (3) Basketball
  • Beach Beauty Salon ($)
  • Bicycle Rentals ($) Billiards
  • Bocce Ball Business Center
  • Car Rental ($) Cards (deck of playing cards)
  • Cooking (classes) Currency Exchange
  • Darts Dry Cleaning Services ($)
  • Entertainment (nightly) Fax Service ($)
  • Fishing (deep sea)$ Fitness Center
  • Foosball Football
  • Games (available) Health Spa
  • Horseback Riding ($) Laundry Service
  • Mail Services ($) Medical Facilities ($)
  • Medical Services Meeting Rooms ($)
  • Pools (3) Pools (relaxation) (3)
  • Restaurants (6) Scuba Diving ($)
  • Shops ($) Shuffleboard
  • Soccer (beach) Soccer (mini field)
  • Tennis (table tennis) Tennis Courts (2)
  • Tennis Lessons ($) Tours & Excursions $ ($)
  • Volleyball Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Golf (nearby)
  • Playacar Golf Course, a 3 minute drive from the hotel.
  • Sun Deck: (3)
  • Jacuzzi Sundecks
  • Butler Service
  • At the pool and beach
  • Video Rentals
  • Video Library- Movies Available For Private Use From 9:00am-9:00pm.
  • Internet Access (wireless)
  • Free wireless internet in all public areas and Villas.
  • Pool (infinity)
  • Cascading Infinity Pool
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Adults Only, Leisure and Beach.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.Children Policy: -Children are not permitted.

-Minimum age for guests is 18 years old.

Maximum Occupancy: 2018Luxury - 3 adults.Luxury Royal View - 3 adults.Luxury Relax Pool - 3 adults.Luxury Sunrise - 3 adults.Suite Honeymoon - 2 adults.Suite Seaview - 2 adults.Royal Casita - 4 adults.Presidential Suite - 2 adults.2019:Luxury - 3 adults.Luxury Royal View - 3 adults.Luxury Relax Pool - 3 adults.Luxury Sunrise - 3 adults.Suite Honeymoon - 2 adults.Suite Seaview - 2 adults.Royal Casita - 4 adults.Presidential Suite - 2 adults.Luxury Room, These 528 square feet are elegantly decorated and have aKing bed or two Queen beds. All the rooms have a balcony or terrace.Equipped with mahogany furniture, they feature a full bathroom with ashower and whirlpool bath, toiletries, as well as an endless array ofexclusive amenities that complement the space, such as cable TV, a LEDscreen, coffee-making facilities, a minibar and docking stations foripods and iphones, Wi-Fi and more.Luxury Royal View, rooms of 528 square feet offer direct views to thewonderful gardens. They are elegantly decorated and have a king bed ortwo Queen beds. All the rooms have a balcony or terrace. Equipped withmahogany furniture, they feature a full bathroom with a shower andwhirlpool bath, toiletries, as well as an endless array of exclusiveamenities that complement the space, such as cable TV, a LED screen,coffee-making facilities, a minibar and docking stations for ipods andiphones, Wi-Fi and more.Luxury Relax Pool, rooms measure 528 square feet and provide a beautifulview from their balconies of the wonderful relaxation pools, as well asenabling you to enjoy their tranquility just a few steps away from yourroom. They are elegantly decorated and have a King bed or two Queen beds.Equipped with mahogany furniture, they feature a full bathroom with ashower and whirlpool bath, toiletries, as well as an endless array ofexclusive amenities that complement the space, such as cable TV, a LEDscreen, coffee-making facilities, a minibar and docking stations foripods and iphones, Wi-Fi and more.Luxury Sunrise, rooms of 50 square meter are distinguished for being closeto the sea. They are elegantly decorated and have a King size bed or twoQueen size beds. Equipped with mahogany furniture, they feature a fullbathroom with a shower and whirlpool bath, toiletries, as well as anendless array of exclusive amenities that complement the space, such ascable TV, a LED screen, coffee-making facilities, a minibar and dockingstations for ipods and iphones, Wi-Fi and more.Suite Honeymoon, This 1270 square feet on two levels has a living roomand a dining room, as well as a bathroom and private balcony on the lowerlevel. The upper level has a spacious bedroom with a King bed, a fullbathroom and a spacious terrace with a hammock and loungers, where youcan enjoy incredible views of the hotel gardens. Equipped with mahoganyfurniture, they feature a full bathroom with a shower and whirlpool bath,toiletries, as well as an endless array of exclusive amenities thatcomplement the space, such as cable TV, a LED screen, coffee-makingfacilities, a minibar and docking stations for ipods and iphones, Wi-Fiand more.Suite Seaview, This 1270 square feet suite on two levels has living roomand a dining room, as well as a bathroom and a private balcony on thelower level. The upper floor has a spacious bedroom with a king-size bed,a fully-equipped bathroom and a spacious terrace with a hammock andloungers where you can enjoy an incredible view of the sea. Equipped withmahogany furniture, they feature a full bathroom with a shower andwhirlpool bath, toiletries, as well as an endless array of exclusiveamenities that complement the space, such as cable TV, a LED screen,coffee-making facilities, a minibar and docking stations for ipods andiphones, Wi-Fi and more.Royal Casita, room is the perfect combination of luxury and well being.It is located in the upper part of the main building and has two levels.It has two wonderful bedrooms with a King bed on the top level. 2 fullbathrooms, a full kitchen, a living/dinning room, a spacious terrace withloungers. On the bottom level there is an elegant bedroom and a livingroom area. Equipped with mahogany furniture, they feature a full bathroomwith a shower and whirlpool bath, toiletries, as well as an endless arrayof exclusive amenities that complement the space, such as cable TV, a LEDscreen, coffee-making facilities, a minibar and docking stations foripods and iphones, Wi-Fi and more.Presidential Suite, Without a doubt, this is the most comprehensive andexquisite room and has been designed like a private villa. Room of 1614square feet has a King bed and is located near the beach and a few stepsform the main swimming pool. Equipped with a dining room and living room,it also features a large terrace with a sun lounger and hot tub withviews of the infinite ocean horizon. Equipped with mahogany furniture,they feature a full bathroom with a shower and whirlpool bath, toiletries,as well as an endless array of exclusive amenities that complement thespace, such as cable TV, a LED screen, coffee-making facilities, a minibarand docking stations for ipods and iphones, Wi-Fi and more.All accommodations include: bath amenities, slippers, bathrobes,bathroom (marble), bathtub (hydro massage), ceiling fan, coffee maker,hairdryer, hammock, iron, ironing board, mini refrigerator, mini-bar(fully stocked), room service (24-hour), safe deposit box, airconditioning, shower (separate), balcony or terrace and television(satellite).Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

The Grill, A la carte restaurant specializing in grilled fare.Attire: No shorts, sleeveless t-shirts, sneakers or sandals.Azia, Offering gourmet Asian specialties, with an emphasis onJapanese and Thai cuisine. Its menu is designed by a team of masterchefs. Attire: No shorts, sleeveless t-shirts, sneakers or sandals.Cuisine: Asian.Dress Code: Resort Elegant.

Club Royale, Theater offering a weekly Dinner Show in a stylishatmosphere. Attire: No shorts, sleeveless t-shirts, sneakers or sandals.Las Ventanas, Author's Cuisine Restaurant. A la carte restaurantserving unique and creative dishes to delight the most demanding palatewith exquisite cuisine. Attire: No shorts, sleeveless t-shirts, sneakersor sandals.Palazzo, A la carte Italian specialty restaurant set in anelegant atmosphere. Romantic terrace for outdoor dining with magnificentviews of Cozumel Island. Attire: No shorts, sleeveless t-shirts,sneakers or sandals.Cuisine: Italian.Spices, Specializing in Mexican and Caribbean food, seafood andlocal cuisine this restaurant offers breathtaking views of the CaribbeanSea. Attire for dinner: no shorts, sleeveless t-shirts, sneakers orsandals.The Deck, Snacks, sandwiches and local dishes.

MISCELLANEOUS INFORMATION

Spring Break PolicyIndividual student bookings are accepted. Minimum agerequired for check in is 18. A refundable deposit of $200.00 per person (cash or credit card) is required.Environmental LevyThe Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean.

Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.

CANCELLATION FEES

201812/21/17-12/25/17, within 14 days, 1-night penalty.12/26/17-01/03/18, within 30 days, 1-night penalty.01/04/18-04/08/18, within 14 days, 1-night penalty.04/09/18-08/18/18, within 7 days, 1-night penalty.08/19/18-10/31/18, within 3 days, 1-night penalty.11/01/18-12/25/18, within 7 days, 1-night penalty.2019:12/26/18-12/31/18, within 21 days, 100% penalty.01/01/19-01/03/19, within 21 days, 1-night penalty.01/04/19-04/13/19, within 14 days, 1-night penalty.04/14/19-04/21/19, within 14 days, 100% penalty.04/22/19-04/30/19, within 14 days, 1-night penalty.05/01/19-06/30/19, within 7 days, 1-night penalty.07/01/19-08/18/19, within 14 days, 1-night penalty.08/19/19-10/31/19, within 7 days, 1-night penalty.11/01/19-12/22/19, within 14 days, 1-night penalty.Please Note:No show will incur 100% penalty.