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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

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El Dorado Royale Spa Resort by Karisma

Visual Tour: El Dorado Royale

HOTEL INFORMATION

El Dorado Royale Riviera Maya, a Spa Resort by Karisma
Carretera Cancun, Tulum km 4577710 Riviera Maya, Quintana Roo, Playa del Carmen, Mexico

Distance from hotel to town, 25 miles (40 kms).

Distance from hotel to Cancun International Airport (CUN), 18 miles (29 kms).

El Dorado Royale Riviera Maya, a Spa Resort by Karisma is an adults only resort located in the heart of the Riviera Maya. Nestled on a mile-long strand of pearl white beach,guests will find world-class restaurants, renowned chefs,personal concierges and bars. Guests of El Dorado Royale,are more than welcome to visit El Dorado Casitas Royale andGenerations Riviera Maya next door to partake in theiractivities and enjoy restaurants and most bars. Whether youare coming here to get married, escaping on your honeymoonor celebrating a beautiful life together, El Dorado Royaleprovides the perfect backdrop for romance. 25 minutes southof Cancun, 10 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun. A romantic secluded all inclusive 478 room Spa Resort for adults only.

HOTEL AMENITIES

  • Activities (recreational) Ballroom
  • Banquet Facilities Bar (swim-up) (3)
  • Bars/Lounges (5) Beauty Salon ($)
  • Bicycling Boats (paddle) ($)
  • Car Rentals ($) Conference Rooms
  • Currency Exchange ($) Dry Cleaning Services ($)
  • Entertainment (nightly) Equipment Rentals ($)
  • Fishing (deep sea)$ Fitness Center
  • Gift Shop Jacuzzis
  • Kayaks Laundry Service ($)
  • Medical Services ($) Restaurants
  • Safe Deposit Boxes Sauna ($)
  • Scuba Diving ($) Shop (logo) ($)
  • Snorkeling Spa
  • Sports Center Steam Rooms
  • Tour Desk ($)
  • Concierge
  • The Exclusive Concierge Service hours are from 8:00am to 5:30pm
  • Shuttle
  • -Courtesy bus to Cancun and Playa del Carmen
  • Pools: (5)
  • Including a natural salt water pool
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
-No children allowed. -You must be at least 18 years of age to stay at this hotel.
Maximum Occupancy:
2018Luxury Junior Suite with Jacuzzi - 3 adults.
Beachfront Jacuzzi Junior Suite - 2 adults.
Swim Up Jacuzzi Junior Suite - 3 adults.
Beachfront Honeymoon Suite - 2 adults.
Royal Suite - 2 adults.
Royal Swim Up Suite - 2 adults.
Two Bedroom Presidential Suite - 6 adults.
Connoisseur Two Bedroom Suite - 6 adults.
Luxury Junior Suite With Jacuzzi, (L9J) These suites are surrounded by lavish garden views and are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture, each suite has contemporary bathrooms equipped with a luxury Jacuzzi, double sinks and the hotel's signature amenities, creating an overall relaxing and romantic atmosphere. Size: 590 square feet/55 square meters.
Bedding: 1 king bed or 2 double beds. View: Garden. Beachfront Jacuzzi Junior Suite, (VFD) These suites are decorated withinspirational Mexican culture located a few steps from the beach andclose to a pool & natural salt pool. Featuring authentic dark woodfurniture, each suite has contemporary bathrooms equipped with luxuryJacuzzi, double sinks and the hotel's signature amenities, creating anoverall relaxing and romantic atmosphere. Size: 590 square feet/ 54.81square meters.
Bedding: 1 king bed. Swim Up Jacuzzi Junior Suite, (SJJ) With convenient direct access to a semi-private pool from your terrace, these suites are decorated withinspirational Mexican culture. Featuring authentic dark wood furniture,each suite has contemporary bathrooms equipped with luxury Jacuzzi,double sinks and the hotel's signature amenities, creating an overallrelaxing and romantic atmosphere. Located from Villa 1 to 5 and fromVilla 51 to 55. Size: 590 square feet/54.81 square meters.
Bedding: 1 king bed or 2 double beds. View: Partial Ocean. Beachfront Honeymoon Suite, These suites feature elegancy, charm and arefull of romance with an amazing view of the Caribbean, great to loseyourself in a moment and enjoy paradise. Includes authentic dark woodfurniture, each suite has contemporary bathrooms equipped with luxuryJacuzzi, double sinks and the hotel's signature amenities, creating anoverall relaxing and romantic atmosphere. Premium services included:Personalized check-in, upgraded in-room amenities, champagne and fruitplatter upon arrival, additional pillow menu, in-room aromatherapy menu,premium room service, Personal Concierge, exclusive pool and beach butlerservice. Includes the Honeymoon and Anniversary package when guests staya minimum of 3 nights and guests must travel within 30 days of weddingdate. Size: 590 square feet/54.81 square meters.
Bedding: 1 king bed. Royal Suite(*), Room carefully decorated updated and designed to relax andenjoy, with DVD-player, connoisseur cabinet with four different selectedspirits to delight, upgraded minibar. Welcome amenities (fruit basket,bottle of champagne and house wine), daily turn down service Butler/concierge service available supporting guest needs, aromatherapy andpillow menu to choose, dinner reservations, movie selection menu, insuite complimentary internet access. All rooms feature lovely woodenfurniture. Within the hotel facilities: internet phone, Elounge and beachcandle lit dinner once during their stay. 590 square feet or 54.813square meters. Located in Villas 40, 41, 42.
Bedding: 1 king bed. Royal Swim Up Suite(*), (RWY) Step into your lazy river just outside your RoyalSuite. Room carefully decorated updated and designed to relax and enjoy,with DVD player, connoisseur cabinet with four different selected spiritsto delight, upgraded minibar. Welcome amenities (fruit basket, bottle ofchampagne and house wine), Daily turn down service Butler/conciergeservice available supporting guest needs, aromatherapy and pillow menu tochoose, dinner reservations, movie selection menu, in suite complimentaryinternet access. All rooms feature lovely wooden furniture. Within thehotel facilities: internet phone, Elounge and beach candle lit dinneronce during their stay. 590 square feet or 54.813 square meters. Locatedin Villas 40, 41, 42.
Bedding: 1 king bed. Two Bedroom Presidential Suite(*), Step inside the oceanfront PresidentialSuite. Includes a master bedroom with king size bed, a second bedroomwith 2 double beds, living room, dining room, private swimming pool,indoor and outdoor Jacuzzis, outdoor hammocks and much more. The 2Bedroom Presidential Suite includes more than just the spaciousness ofthe one-story suite; it goes above and beyond your wildest expectationsof extravagance. Oversized bathrooms for both bedrooms, plasma screen TVand DVD player in both bedrooms, surround sound theater in living room,ceiling fans, air conditioning, fine Italian linens, iron and ironingboard in both bedrooms, lavish amenities kit, luxury bath products,private swimming pool with personal chaise lounge chairs and beds,hammock on private patio Blender, coffee maker, microwave and stovetop(all inside your personal kitchenette), crystal glassware, cable TV,wireless internet access, fully stocked premium bar (alcohol, wine,champagne, juice, tea, bottled water, ice cream and deluxe fruitbaskets), elegant welcoming decoration for suite including fresh flowers.
3584.50 square feet/333 square meters. Located in Villas Coba (5601 &5602), Chichen (5603 & 5604), Tulum (5605 & 5606).
Bedding: 1 king bed and 2 double beds. View: Oceanfront. Connoisseur Two Bedroom Suite, .
Connoissuer Collection Program Inclusions-Connoisseur phone line to assist with planning your vacation, pre-schedule dinner reservations, spa treatments, activities-Premium branded bathroom amenities-15% discount on Food & Beverage expenses (premium wines and liquors) and all spa services-Customizable bar (from Gourmet Inclusive menu)-Escorted by your Mayordomo and in room check-in-Pillow menu-Aromatherapy menu-Cell phone to use during your stay-Priority seating at hotel restaurants-Personalized bathrobes-Dessert trays during turndown service-Fruit baskets-Espresso machines-Premium coffee and teas-Smart TV-Daily selection of newspapers/magazines-Dedicated Mayordomo-Gourmet Inclusive-Dedicated beach beds-Unlimited romantic beach/pier dinners (must be prearranged with Mayordomo 24 hours in advance)-Nightly turndown gifts-Departure gift-Private roundtrip airport transfer for up to 5 people-Welcome bottle of champagne(*) Denotes on request basis only, no allotment given.
All accommodations include: air conditioning, alarm clock radio, bath(private), ceiling fans, coffee maker, hairdryer, television(satellite), iron, ironing board, safe deposit box, shower, telephone(direct dial) and internet access (wireless).
Miscellaneous Amenities-private terrace with a hammock and amenity kit -mini-bar with soft drinksTelephone (international Direct Dial)Effective October 1, 2015, free unlimited internationalcalling from Mexico to anywhere in the world is included.
Room Service (24-hour)-Restrictions apply during rainy days.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Bar Las Guacamayas, bar with swings. Located next to Spa Villasfor cold Mexican beers, cheladas, exotic cocktails or aged tequila withlive music.General Opening Hours: 5:00pm-2:00amBellinis Bar, Enjoy from a variety of Bellini's in a contemporarylounge ambiance.Gaviotas Seashore Bar, located in front of Kampai restaurantGeneral Opening Hours: 8:00am to 11:00pmJojo's Beach Bar, Located on the beach with spectacular views ofthe ocean.Martinis Lobby Bar, Sip martinis at the sophisticated-chicMartini Bar which offers a variety of premium vodkas from around theworld.Swim Up Bar La Isla, Located at the main pool.General Opening Hours: 9:00am-5:00pmSwim Up Bar Las Fuentes, Swim up bar located at Las FuentesSwimming PoolGeneral Opening Hours: 9:00am-5:00pmSwim Up Bar Tucanes, Swim up bar also offering shaded area withcomfortable seating.General Opening Hours: 9:00am to 5:00pmKick, Flip flopless midday grill, ocean front, in a laid backatmosphere you can enjoy delicious preparations from the grill as wellas typical Mexican specialties together with an ice cold beer or otherbeverage of your liking.Santa Fe Grill, In the midst of decor reminiscent of the old NewMexico missions, Santa Fe Grill is an innovative proposal cateringunique flavors on coal oven cooked dishes and presentations ideal forsharing. It is, no doubt, a memorable experience for the guest,recommended to enjoy at sunset due to its spectacular view of the sunsetting over the surrounding mangrove. Open for dinner.Cocotal Restaurant, Elegant, air conditioned. Serving a la cartebreakfast and dinner a la carte. Non smoking restaurant. Chef's menu.Breakfast Hours: 7:00am-11:00amDinner Hours: 5:30pm-10:00pmDress Code: Casual Elegant.

D'italia Casitas, Contemporary authentic Italian cuisine in aluxury beachfront setting that offers traditional dishes, along withcreations from the hotel's international chefs.D'italia Restaurant, Contemporary Italian Cuisine. Open fordinner a la carte. Stylish air conditioned specialty restaurant. Nonsmoking. .Dinner Hours: 5:30pm-10:00pmDress Code: Casual Elegant.

Fuentes Restaurant, Come and enjoy one of the world's mostavant-garde concepts in culinary entertainment. Open kitchen with fullcooking show of iron chef level. A one-of-a-kind Culinary Theater withgourmet acts hosted and performed by the Chef and Sommelier designed tosatisfy both, your appetite and your curiosity. The Chef, will take youon a journey filled with exquisite aromas, colors, textures, contrastsand flavors, and the finest selection of ingredients from the greenhouse. The Sommelier, guides you through the magic behind the subtle artof pairing to make this epicurean journey an absolutely memorable GIexperience.Dress Code: Casual Elegant.

Jo Jo's Caribbean Seaside Grill, At Jojo's the guest will be ableto enjoy the freshest seafood gourmet dishes with a spectacular view ofthe Caribbean in casual ambience for lunch. The perfect place at nightto delight yourself with the ocean breeze while savoring dinner.Cuisine: Caribbean.Kampai Restaurant, Kampai not only has its own sushi menu, butalso is creatively decorated with Buddha statues and other eye-catchingoriental designs.Cuisine: Pacific Rim.Lunch Hours: 1:30pm - 3:30 pmDinner Hours: 6:00pm - 10:00pmDress Code: Casual Elegant.

La Cabana Pizzeria, Wood burning oven pizzas served to order, anda selection of Angus burgers, gourmet bites among other succulentMexican botana preparations.General Opening Hours: 11:30am-5:00pmLa Isla Restaurant, Open air Palapa restaurant. Non Smoking.Cuisine: International, Mediterranean.Breakfast Hours: Continental,6:00am-7:00am;International,7:00am-11:00amLunch Hours: 12:30pm-3:00pmDinner Hours: 6:00pm-10:00pmLas Olas, Open for lunch. Serving delicious salads andsandwiches.Rincon Mexicano, Mexican Author's Cuisine. Welcome to the realMexico, the perfect place to experience authentic Mexican "street food"during lunch time while you enjoy the relaxed ambiance with stunninggarden views. During dinner, delight your senses with the exclusive"Mexican Author's Cuisine" in a pleasant and casual atmosphere.Spot, Located in a corner, surrounded by tropical bushes. Getcaught enjoying the sun, the breeze and feast on the premium beverageservice. Have a mouthwatering gourmet breakfast and lunch.Health Bar, Serving fresh fruits, whole-wheat cookies andsmoothies.General Opening Hours: 8:00am-4:00pmPlease Note:-All restaurants operate on select schedules.

-A maximum of 6 people per table is allowed.

-For groups with more than 6 people, restrictions may apply.

Dress Code Information:To enhance the hotel's unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.

-Ladies: Capri pants, dresses, skirts, long pants, shoes,

dress sandals.

-Gentlemen: Formal Bermuda shorts, long pants, collared

shirts, casual shoes or dress sandals.

ADD-ON PACKAGE (GOURMET INCLUSIVE PACKAGE 2018)

GOURMET INCLUSIVE PACKAGE 2018Booking Dates: 09/28/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Accommodations as selected

-Welcome glass of sparkling wine and refreshing towel

-All gourmet meals and specialty bites

-Alcoholic and non-alcoholic beverages from a selection of

domestic and international premium brands-Minibar with beer, water, soft drinks stocked once a day

-Daily and nightly activity program with live music and

shows-Bicycles provided to ride around the premises

-Non-motorized water sports: kayaks and snorkeling gear

-Scuba clinics in the pool

-Hospitality desk

-Six swimming pools, one of them is a natural salt water

pool-Two hard surface lighted tennis courts. Rackets and balls

provided free of charge. Restrictions apply to be used at night.-Complementary shuttle to Cancun and Playa del Carmen

(Reservation required)-Personal Concierge Service from 8:00am to 5:00pm

-Fitness center, sauna and steam room

-Room service 24 hours (restrictions apply on rainy days)

-Taxes and gratuities included

-Wireless internet available

-Valet parking service

-Unlimited free international calls, includes cell phones and

land lines outside of Mexico

ADD-ON PACKAGE (MEMORABLE MOMENTS HONEYMOON ANNIVERSARY 2018)

MEMORABLE MOMENTS HONEYMOON & ANNIVERSARY PACKAGE 2018Booking Dates: 09/28/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Personal services of a Romance Maitre D

-Private gourmet four course candlelit dinner on the beach

-Romantically decorated suite with rose petals, aroma therapy

and candles following private dinner-Chef's special gourmet breakfast in bed morning after dinner

-Beachfront sky massage 2 X 1 offer

-Chilled bottle of champagne delivered to room upon arrival

-A 15% discount on spa services

-Fresh tropical floral arrangement in room

-One night anniversary return stay voucher

Please Note:-Complimentary when booking a 5 night stay or longer in a

Swim Up Jacuzzi Junior Suite category or higher.-Available for purchase to non-qualifying couples.

-Valid in USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date for honeymoons and 30 days before and after wedding date for anniversaries.-One massage must be purchased to receive one of equal or

lesser value complimentary.-One night return stay voucher valid for future stays of 5

nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.-Not combinable with Taste of Romance

ADD-ON PACKAGE (TASTE OF ROMANCE HONEYMOON PACKAGE 2018)

TASTE OF ROMANCE HONEYMOON PACKAGE 2018Booking Dates: 09/28/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Chilled bottle of champagne delivered to room upon arrival

-Specialty turndown service that includes a gourmet sweet

treat-A 15% discount on spa services

-Late check out up until 3:00pm (subject to availability)

Please Note:-Complimentary when booking a 5 night stay or longer.

-Available for purchase to non-qualifying couples.

-Valid for USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Important Information-The resort advised that it is not recommended for

physically challenged guests.Environmental LevyThe Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean.

Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.

CANCELLATION FEES

201812/23/17-01/02/18, within 30 days, 100% penalty.01/03/18-08/17/18, within 7 days, 2-night penalty.08/18/18-12/22/18, within 3 days, 2-night penalty.