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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

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Riu Palace Jamaica

HOTEL INFORMATION

Riu Palace Jamaica
Mahoe Bay, IronshoreMontego Bay, Jamaica

Distance from hotel to town, 2.8 miles (5 kms).

Distance from hotel to Sangster International Airport (MBJ), 1.7 miles (3 kms).

The Hotel Riu Palace Jamaica is located in the northwest of Jamaica,very near Montego Bay, Jamaica, and offers a range of luxury services toits customers with a quiet beach with clear waters and fine sand.If you are looking for relaxation and tranquility, the Hotel Riu PalaceJamaica has the best facilities for this. Being an adults only hotel,exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar onthe beach, jacuzzi, sauna, gym and wellness center Renova Spa with different treatments and massages.The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the mostimportant. Therefore you will have the chance to eat at the buffetrestaurant a variety of delicious dishes, and taste the best cuisinethat the chefs prepare at the theme restaurants.If you come with your partner or with friends, you will have a greatvacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volley-ball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainmentprogram, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica.If you like Golf, close to the hotel you'll find four golf courses with great views. Mahoe Bay is located in the north of Jamaica, a few milesfrom Montego Bay, and is a perfect place to discover the treasures of the region: Montego Bay and its "Sumfest" reggae parties. Do not forget to visit Glistening Bay, where at night the plankton glows on the water,or the area of Cockpit Country, beautiful and unexplored. Nearby there are horseback riding and rafting tours available. If you've never enjoyed a romantic boat ride, this is your chance, because nearby there are some cruise companies that organize parties, diving excursions ordinner cruises with wonderful views of the sunset.RIU Hotels & Resorts: We're all about you

HOTEL AMENITIES

  • Accommodations (238) Accommodations for Physically Challenged Guests
  • Activities Aerobics (aqua)
  • Air Conditioning (public areas) Ballroom (2)
  • Barber Shop (nearby) ($) Bars (3)
  • Beach (onsite) Breakfast Room
  • Car Rental Desk Concierge
  • Concierge Services Conference Rooms
  • Doctor (on call) ($) Dry Cleaning Services ($)
  • Facilities for Physically Challenged Guests
  • Floors (4) Front Desk (24-hour)
  • Golf (nearby) ($) Hospitality Desk
  • Ice Machines Laundry Service ($)
  • Lounges ($) Medical Services ($)
  • Meeting Room ($) Multilingual Staff
  • Parking Pools (2)
  • Poolside Beverage Service Restaurants (5)
  • Security (24-hour) Solarium
  • Suites Taxi Stand
  • Tennis Court (lighted) (2) Tour Desk
  • Tours & Excursions ($) Towels (pool)
  • Umbrellas (pool) Volleyball (beach)
  • Watersports (motorized) ($) Watersports (non-motorized)
  • Wedding Coordinator ($) Wedding Site ($)
  • Miscellaneous Amenities
  • Here are some of the features available nearby at RIU Montego Bay (a
  • sister property):
  • -Beauty Salon/Barber Shop
  • -Entertainment
  • -Fitness Center
  • -Gift Shop
  • -Massage Services
  • -Sauna
  • -Spa
  • -Water Aerobics
  • *Please Note: These features may have costs associated with them.
  • Internet Access
  • Free Wi-Fi service throughout the hotel
  • Disco: ($)
  • There is a nightclub/disco nearby at RIU Montego Bay
  • Miscellaneous Amenities
  • -Welcome sparkling wine
  • -Premium drinks throughout the hotel
  • -Special wine menu ($)
  • -Romantic Dinner ($)
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Golf, Honeymoon, Romance, Spa, Wedding, Dive, Adventure (foractive adults), All Inclusive, Beach, Business and AdultsOnly.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.Children Policy: Child policy is not applicable, this is an adults only hotel. Guests must be 18 years or older to stay at the resort.Maximum Occupancy: 2018:Junior Suite Garden View - 3 adults.Junior Suite Garden View Handicapped - 3 adults.Junior Suite Courtyard View - 3 adults.Junior Suite Ocean View - 3 adults.

Junior Suite Oceanfront - 3 adults.Suite Jacuzzi Ocean View - 3 adults.2019:Junior Suite Garden View - 3 adults.Junior Suite Garden View Handicapped - 3 adults.Junior Suite Courtyard View - 3 adults.Junior Suite Ocean View - 3 adults.

Junior Suite Oceanfront - 3 adults.Suite Jacuzzi Ocean View - 3 adults.Junior Suite Garden View, Accommodations offer air conditioning, ceilingfan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptopsize 15"), iron and ironing board. Bathroom equipped with hydromassagebathtub and separate shower, by door separate toilet, double sink, bath-robe, vanity mirror, hairdryer and amenities kit. Free wifi service available in room. Balcony or terrace with garden view.Bedding: 1 king bed or 2 double beds.

Junior Suite Garden View Handicapped, Accommodations offer air conditioning, ceiling fan, 2 double beds or 1 king size bed, living roomarea with sofa, direct dial phone, daily replenished mini-bar and liquordispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydromassage bathtub and separate shower, by door separate toilet, double sink, bath-robe, vanity mirror, hairdryer and amenities kit. Freewifi service available in room. Balcony or terrace with garden view.

Handicapped rooms are wheelchair accessible and equipped with roll-in shower and handrails.Junior Suite Courtyard View, Accommodations offer air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydromassage bathtub and separate shower, by door separate toilet, double-sink, bathrobe, vanitymirror, hairdryer and amenities kit. Free wifi service availabe in room.Balcony or terrace with courtyard view.Bedding: 1 king bed or 2 double beds.

Junior Suite Ocean View, Accommodations offer air conditioning, ceilingfan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flatscreen TV, electronic in-room safe (laptopsize 15"), iron and ironing board. Bathroom equipped with hydromassage bathtub and separate shower, by door separate toilet, doublesink, bath-robe, vanity mirror, hairdryer and amenities kit. Free wifi service availabe in room. Balcony or terrace with ocean view.Bedding: 1 king bed or 2 double beds.

Junior Suite Ocean Front, Accommodations offer air conditioning, ceilingfan, 1 king size bed, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satelliteflat-screen TV, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydromassage bathtub and separate shower, by door separate toilet, double-sink, bathrobe, vanity mirror,hairdryer and amenities kit. Free wifi service availabe in room. Balconyor terrace with ocean front viewBedding: 1 king bed or 2 double beds.

Suite Jacuzzi Ocean View, Accommodation offers air conditioning, ceilingfan, 1 king size bed, living room area with sofa, direct dial phone,daily replenished mini-bar and liquor dispenser, coffee maker, satelliteflat-screen TV, electronic in-room safe (laptop size 15"), iron andironing board. Bathroom equipped with hydromassage bathtub and separate shower, by door separate toilet, double-sink, bathrobe, vanity mirror,hairdryer and amenities kit. Free wifi service availabe in room. Balconyor terrace with private whirlpool.Bedding: 1 king bed.

All accommodations include: housekeeping, wake-up calls, iron, ironingboard, liquor dispenser, Jacuzzi (some accommodations), maid service,accommodations (for physically challenged guests), mini-bar,accommodations (non-smoking), radio, air conditioning, room service(24-hour), alarm clock, safe (in accommodation), balcony or patio,shower, bathtub, smoke detector, ceiling fan, telephone, coffee/teamaker, television (remote controlled, satellite), hairdryer, turndownservice, heating (central) and internet access (wireless).Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Hanover, Poolside bar with swim-up barVogue, Lobby barKrystal, Fusion restaurantL'acquedotto, Italian restaurantMontego Bay, Main restaurant.Zen, Japanese restaurantAqua, chill-out beach snackbar (open 24 hrs)Seaside, Seaside, Poolside restaurant/grill and steakhousePlease Note:In the past specialty restaurants required reservations. Effective immediately the specialty restaurants no longer require reservations.Guests will now be accommodated on a first-come-first-serve basis withinthe restaurant(s) normal operating hours.Dress CodeFormal dress is required for dinner. For the Main restaurant: T-shirtswith sleeves for gentlemen. Theme restaurants: long trousers and T-shirts with sleeves for gentlemen.

SPECIALTY PACKAGE (ALL INCLUSIVE 17-18)

ALL INCLUSIVE PACKAGE 2017-2018Booking Dates: 01/01/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2019Package Inclusions:-Accommodation (as booked)

-All meals and snacks (see further details below)

-Breakfast:

Full American breakfast buffet and live cooking stations, fruits, juices and Cava, Continental breakfast/snacks-Lunch:

Hot and cold buffet and live cooking stations Pizzas, pasta, salads and assorted desserts-Dinner (main restaurant):

Buffets and live cooking stations Special evenings: themed buffets (three times a week) Full dinner service available-Optional dining (a la carte, reservations required in advance):

Zen Japanese restaurant Krystal Fusion restaurant L'Acquedotto Italian restaurant Seaside Grill and Steakhouse-Snacks 24 hours a day

-For additional lunch and snacks, this package includes a free choice

from a selection of restaurants at the Riu Palace Jamaica and Riu Montego Bay (sister hotels)-Beverages:

Unlimited local and imported beverages (24 hours) Premium branded drinks throughout hotel Drinks service at the pool Access to all bars at Riu Palace Jamaica and Riu Montego Bay (sister hotels) Regularly restocked mini-bar and liquor dispenser-Room service (24 hours a day)

-Use of in-room safe

-Sports and activities including use of the gym, beach-volleyball, wind-

surfing, sailing, catamaran, snorkelling equipment, kayaking, and one introductory scuba diving lesson in the pool-At Riu Montego Bay (sister hotel):

Two floodlit tennis courts Racquets and tennis balls (deposit required) Sauna, whirlpool bath-Entertainment:

Daytime entertainment program (daily) Live music (several times a week)-At Riu Montego Bay (sister hotel):

Shows, RIU evening program (daily) -Complimentary entrance to "Pacha" night club and drinks (open six nights

a week)Please Note:-Formal dress is required for dinner.

Main restaurant: gentlemen no sleeveless T-shirts. Theme restaurants: gentlemen no sleeveless T-shirts and long trousers.-All accommodations, taxes and gratuities included.

-All hotel guests are required to wear an All Inclusive wristband for

identification purposes.Package inclusions are subject to change.

BONUS FEATURES

2018-2019 Bonus Features:Travel Dates: 01/01/2018 - 12/23/2019-Afternoon Tea

-Bottled Water

-Chaise Lounges

-Daily Activities

-Morning Coffee

-Towels

-Use of Fitness Center

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Welcome Drink

MISCELLANEOUS INFORMATION

RIU Resorts Jamaica - Exchange Privileges-Exchange privileges with RIU Montego Bay, RIU Reggae

Check-in Policies:-There must be a minimum of one person 21 years or older to check-in to

any RIU Resort.RIU Resorts Jamaica - Spring Break Policy:-Student/Spring Break groups or individuals, regardless of age are not

allowed at this hotel at any time.-The hotel reserves the right to use reasonable means to identify

suspected student/spring break groups.-Unruly or disruptive guests may be removed from the property at their

own expense.General Information:-At least 1 person 21 years or over in every room during the months of

March and April.-The remainder of the year, at least 1 person must be 18 years old or

over in every room.-No student groups under 21 or "Spring breakers" accepted all year round.

-Credit cards accepted: MasterCard and Visa

Minimum Age Requirements:-Year-round (except March-April) at least one person in each room must

be 18 years or older in order to check in.-During the months of March-April at least one person in each room must

be 21 years or older in order to check in.-No student groups under 21 years old or Spring Breakers are accepted

year round.

CANCELLATION FEES

2018:12/24/17-04/30/18, within 3 days, 2-night penalty.05/01/18-12/23/18, within 3 days, 1-night penalty.No Show Policy:12/24/17-04/07/18, guests will incur a 2-night penalty.04/08/18-12/23/18, guests will incur a 1-night penalty.2019:12/24/18-04/30/19, within 3 days, 2-night penalty.05/01/19-12/23/19, within 3 days, 1-night penalty.No Show Policy:12/24/18-04/07/19, guests will incur a 2-night penalty.04/08/19-12/23/19, guests will incur a 1-night penalty.