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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Fairmont Mayakoba

Fairmont Mayakoba

HOTEL INFORMATION

Fairmont Mayakoba
Carretera Federal Cancun-Playa del Carmen Km. 29877710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to Cancun International Airport (CUN), 36 minutes.

The luxury Fairmont Mayakoba resort is situated within 240 acres of tropical forest intersected by crystal clear water ways and surrounded by a pristine Caribbean shoreline, 40 miles south of Cancun, near the town of Playa del Carmen, on the Riviera Maya.Known as the "Venice of the Caribbean", the majority of the 401 exquisite rooms and suites the resort feature private entrances, spa style bathrooms and furnished balconies or terraces with views over the tropical forest, beautifully maintained gardens, or the azure Caribbean sea.The stunning white sand beach at the Fairmont Mayakoba is reached via a pathway across the mangrove and gentle dunes. There are five swimming pools throughout the resort including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.Guests can take advantage of several activities, such as exploring nature trails on foot or bikes, scenic boat tours on crystal clear canals, non-motorized watersports, dining at one of our 4 recently renewed restaurants with new menus created by a celebrity chef, El Pueblito Mayakoba, outdoor tennis and paddle courts and more! Children

have a space just for them at the Discovery Club.

The 37,000 square feet state-of-the-art Willow Stream Spa features 20 treatment rooms including a unique couple's suite in the treetops, two mineral pools and steam rooms. We offer a variety of treatments, some incorporating indigenous ingredients and ancient native traditions, as

well as Mayan-inspired signature experiences.

Those who want to hit the greens will find fun and challenge at El Camaleon Golf Course (host to the only official PGA TOUR event in Mexico); while those who want to improve their swing can book lessons at the Golf School.

HOTEL AMENITIES

  • Babysitting Services ($) Business Center
  • Children's Activities Concierge
  • Golf (18-hole, onsite) ($) Housekeeping (daily)
  • Laundry Services ($) Parking
  • Pools (4) Pools (children's)
  • Safety Deposit Box Spa ($)
  • Tennis Watersports
  • Wheelchair Access
  • Beach (private)
  • By Shuttle
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 17 years old.
Maximum Occupancy:
2018Fairmont Room King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont Room Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean Front Casita - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean Front Casita Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
2019Fairmont Room King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont Room Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Front Casita - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Front Casita Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Fairmont Room Double, Simple elegance set amidst a luxurious setting. Generous windows maximize the natural light and a private terrace or balcony provides a grand aura. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Fairmont rooms are located in the four story Bamboo building, near the main lobby. Connecting rooms available for a fee. 436 square feet to 480 square feet/ 41 square meters to 45 square meters.
Bedding: 2 queen beds. View: Jungle. Fairmont View King, Simple elegance with a view, set amidst a luxurious setting. What sets this room category apart from the Fairmont Room is its wonderful views and premium location within the Bamboo building. Generous windows maximize the natural light and a private furnished balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 436 square feet to 480 square feet/ 41 square meters to 45 square meters. Bedding: 1 king bed. View: Jungle. Fairmont View Double, Simple elegance with a view, set amidst a luxurious setting. What sets this room category apart from the Fairmont Room is its wonderful views and premium location within the Bamboo building. Generous windows maximize the natural light and a private furnished balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 436 square feet to 480 square feet/41 square meters to 45 square meters.
View: . Accommodation amenities include: .
Deluxe Casita King, Call the tropical forest home. Scattered throughout the resort's tropical forest, Deluxe Casita Rooms offer style intertwined seamlessly with the outdoors. Generous windows maximize the natural light and a furnished private terrace or balcony brings the forest close. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.
Amenities include a flat screen television, Bose wave radio and CD player, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms are available for a fee. 458 square feet to 504 square feet/43 square meters to 47 square meters. Tropical forest view.
Bedding: 1 king bed. Deluxe Casita Double Queen, Call the tropical forest home. Scattered throughout the resort's tropical forest, Deluxe Casita Rooms offer style intertwined seamlessly with the outdoors. Generous windows maximize the natural light and a furnished private terrace or balcony brings the forest close. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.
Amenities include a flat screen television, Bose wave radio and CD player, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms are available for a fee. 458 square feet to 504 square feet/43 square meters to 47 square meters. Tropical forest view.
Bedding: 2 queen beds. Signature Casita King, Reflecting on the water and a tropical forest home, the Signature Casita Rooms are scattered in beautiful Casitas throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals. Generous windows maximize the natural light and a private furnished terrace or balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 485 square feet to 504 square feet/45 square meters to 47 square meters. Water canal view.
Bedding: 1 king bed. Signature Casita Double Queen, Reflecting on the water and a tropical forest home, the Signature Casita Rooms are scattered in beautiful Casitas throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals. Generous windows maximize the natural light and a private furnished terrace or balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 485 square feet to 504 square feet/45 square meters to 47 square meters. Water canal view.
Bedding: 2 queen beds. Beach Area Casita King, Situated in the private area of the resort in Riviera Maya, just steps from the azure Caribbean sea and a powdery white sand beach, the Beach Area Casitas offer exclusive butler service. Opulent and refined, these rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. All Beach Area Casitas enjoy maximum natural light from oversized windows, and the private spacious balcony invites the surrounding tropical forest indoors with superb views. Amenities include a flat screen television, Bose wave radio and CD player, as well as three dual line telephones with voicemail. These rooms are not ocean view. 458 square feet to 504 square feet/43 square meters to 47 square meters.
Bedding: 1 king bed. View: Mangroves. Beach Area Casita Double Queen(*), Situated in the private area of the resort in Riviera Maya, just steps from the azure Caribbean sea and a powdery white sand beach, the Beach Area Casitas offer exclusive butler service. Opulent and refined, these rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. All Beach Area Casitas enjoy maximum natural light from oversized windows and the private spacious balcony invites the surrounding tropical forest indoors with superb views. Amenities include a flat screen television, Bose wave radio and CD player, as well as three dual line telephones with voicemail. These rooms are not ocean view. 458 square feet to 504 square feet/43 square meters to 47 square meters.
Bedding: 2 queen beds. Beach Area Casita Suite(*), For the perfect pampered experience, the Beach Area Casita Suites are sublime. Situated in the private area of the resort, guests take mere steps to reach the beach, while exclusive butler service enhances the experience. High ceilings complement this spacious, well-appointed suite. The generous master bedroom is accompanied by a distinguished, separate living room with a sofa bed and bathroom including a shower stall. The main bathroom is a luxuriously appointed with marble, a wide soaker tub and private glassed shower stall. Beyond the suite, a wrap around balcony overlooks the lagoons and canals surrounding the resort. Each Private Signature Casita Suite is equipped with individually controlled air conditioning, two 32" LCD televisions, Bose wave radio and CD player as well as three dual line telephones with voicemail for instant communication. As an extraordinary addition, the Private Signature Casita Suites feature their own exclusive private infinity pool on the roof terrace, overlooking the entire property and beach. 1113 square feet.
Bedding: 1 king bed. View: Canals or Mangroves. 1/4/2018 - 1/3/2019Oceanfront Casita, (OCA) Situated oceanfront in the private beach area of the resort, these elegant rooms pamper and indulge with breathtaking ocean views, exclusive Butler Service and a private stairway descending to the beach. 587 square feet.
Bedding: 1 king bed. View: Caribbean Sea. 1/4/2019 - 12/22/2019Beach Front Casita, The ultimate in beachfront property, these oceanfront rooms offer a private stairway descending to the powdery white beach. Exclusive butler service to the room pampers and indulges. These elegant accommodations offer guests a spacious spa-style bathroom with luxurious soaking tub and private glassed shower stall. Large windows enhance the natural light filtering into the room and the spacious terrace provides exquisite ocean views. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual-line telephones with voicemail.
587 square feet/55 square meters. Bedding: 2 queen beds. View: Beach or Ocean. 1/4/2018 - 1/3/2019Ocean Front Casita Suite, These oceanfront suites feature a private stairway descending to the beach. High ceilings promote the spacious layout which includes an elegant master bedroom and separate living room with a sofa bed. A luxurious marble bathroom has as its centerpiece a soaker tub as well as a private glassed shower stall. The suite is conveniently equipped with individually controlled air conditioning, two 32" LCD televisions, radio and CD player, as well as three dual line telephones with voicemail. As an extraordinary amenity, the Oceanfront Casita Suites feature their own private Infinity Pool on the terrace, with a stunning view to the Beach, the sparkling Caribbean Sea and the Island of Cozumel. 963 square feet.
Bedding: 1 king bed. 1/4/2019 - 12/22/2019Beach Front Casita Suite, A private stairway leads to the luxurious Beachfront Casita Suite. The high ceiling and spacious suites offer an elegant master bedroom and bath, and a separate living and dining area. The four piece master bathroom includes a deep soaker tub, as well as a private glass panel shower. These luxurious suites are conveniently equipped with two flat screen televisions, Bose wave radio and CD player, as well as a three dual-line telephones with voicemail. These luxurious suites offer the epitome of personalized service with exclusive butler service. Fairmont Mayakoba's Beachfront Casita Suites also feature an infinity pool on a private terrace, offering stunning ocean views. 963 square feet/89 square meters. Bedding: 1 king bed. View: Ocean. (*) Denotes on request basis only, no allotment given.
All accommodations include: rollaway bed (on request): ($),shower/bathtub separate, vanity (double), crib (on request), bathtub(large, soaking), ceiling fans and air conditioning.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Aqua Pool Bars, Grab a sunset (literally!). Swim to the Aqua PoolBar and enjoy your favorite cocktail while listening to live music. TheAqua Pool Bar is an adult's only water lounge located on the IslandWater Park. Dress code: bathing suit is acceptable.Dress Code: Beach Attire.

Las Olas Bars, Las Olas Pool Bar captures the refreshing colorsof Fairmont Mayakoba's surroundings. Inspired by the water canals thatframe this Caribbean paradise, enjoy refreshing drinks with family andfriends. Dress code: bathing suit is acceptable.Dress Code: Beach Attire.

Cafe Maya, From sunrise to sunset this market cafe servesmouthwatering pastries, classic deli favorites, gourmet coffees and icecream. Cafe Maya also stocks supplies for the in-room refreshmentcenters, guests can browse for themselves or order for delivery. CafeMaya is also a perfect place to pick up unique culinary souvenirs likeMexican seasonings and hotel pottery as well as handy selection ofsundries. Terrace seating is available.Dress Code: Resort Casual.

El Lobby Lounge, Tasty Mexican botanas, relaxing afternoon tea,and coffee service are served in this enchanting authentically localatmosphere. Live music nightly. Dress code: resort casual during daytime. Resort elegant at evening cocktails.Brisas Restaurant(*), Brisas, Fairmont Mayakoba's beachfrontrestaurant in Riviera Maya, is the ideal place to enjoy delectablecuisine and refreshing beverages overlooking the beautiful CaribbeanSea. The exciting features of this restaurant include a raw barcevicheria-fresh seafood served ocean to table, an oceanfront bar and alive music stage. Enjoy Brisas Mayakoba and its curated menus featuringa Latin-coastal concept in a spectacular luxury setting and stunningviews of the Caribbean.(*) Denotes reservation is required.El Puerto Restaurant(*), The menu captures all the rich, seasonaland surprising flavors of Mexico alongside International favorites. Itcan be booked for private events. Inspired on a former port area,spectacular views over the lagoon and cozy atmosphere, at dinner time ElPuerto Restaurant becomes a place for fresh Caribbean lobster, shellfishplatters, live clams and oysters, crab legs, giant shrimps and dailyfisher market delicacies. Located in the main building, lower level.Dress Code: Resort Casual.

No tank tops, shorts, swimming suites or t-shirts for dinner please.(*) Denotes reservation is required.La Laguna Restaurant & Lounge, La Laguna Riviera Maya restaurantis rooted in tradition yet features contemporary and earthy flavors ofmodern Mexican cuisine. A tequileria, an open concept kitchen andMexican inspired craft cocktails make it the ideal restaurant to gettogether with friends and family any time of the day. La Laguna Lounge,featuring a cozy and casual decor with an indoor sitting area and anoutdoor terrace with views of the lagoon and mangrove, is the idealplace to relax before or after dinner. Live music in the evenings.Dress Code: Resort Casual.

SPECIALTY PACKAGE (INCLUSIVE PREMIUM APPETITE FOR LUXURY 2018-2019)

INCLUSIVE PREMIUM APPETITE FOR LUXURY 2018-2019Booking Dates: 06/28/2017 - 01/03/2019 05/15/2018 - 12/22/2019Travel Dates: 01/04/2018 - 01/03/2019 01/04/2019 - 12/22/2019Package Inclusions:-Room and room tax

-Food and beverage and food and beverage tax and gratuity

Please Note:-Rates do not included the daily resort fee or the Ecology County Fee.

Package inclusions are subject to change.

BONUS FEATURES

Travel Dates: 01/04/2018 - 01/03/2019-Rates include full American breakfast buffet daily in La

Laguna restaurant, per adult for up to three adults in the room. -Children ages 0 to 5 years old eat free from the children's menu when dining with an adult.

MISCELLANEOUS INFORMATION

General Information-Guests will be required to leave a credit card imprint or

cash deposit with the front desk before signing privileges for incidentals will be extended unless a master account is established which guarantees all charges by the operator.Discovery Club & Adventure CampFairmont Mayakoba's Discovery Club & Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth's natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as Penachos (Mayan inspired head dress) or make colorful paper banners, pinatas or Origami, among many other fun activities.Complimentary daily access to the resort's kids club (3 hours maximum per day per kid).Environmental LevyThe Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.Resort Fee Inclusions: Travel Dates: 01/04/2018 - 12/22/2019-Children ages 4 to 12 enjoy 3 hours of daily complimentary supervised

Kid's Club (9:00am-12:00pm or 5:00pm-8:00pm)-On property bird watching boat tour

-Use of bikes to tour the property

-Complimentary access to tennis and paddle courts and complimentary use

of rackets and balls-On property non-motorized water sports including use of sea kayaks,

snorkeling equipment, paddle surfing and guided catamaran tours.-24 hours internal transportation and transfers to the other hotels

inside Mayakoba and to the Golf Course El Camaleon-WiFi in rooms and commons areas throughout your stay

-Valet parking (1 vehicle per room)

-Housekeeping service twice daily

-Fitness center access

Additional FeesTravel Dates: 01/04/2018 - 12/22/2019-Rates do not included daily resort fee ($20.00 USD per adult, per night)

or the Ecology County Fee ($20.00 MXN peso per room per night) and are subject to government taxes.-Taxes, gratuities and the resort fee are subject to change based on

government legislation and/or union contracts in force at the time.-These fees are to be paid by clients upon departure from the hotel.

CANCELLATION FEES

201801/04/18-12/15/18, within 14 days, 2-night penalty.12/16/18-01/03/19, within 60 days, 100% penalty.201901/04/19-12/22/19, within 14 days, 2-night penalty.12/23/19-01/04/20, within 60 days, 100% penalty.