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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sheraton Old San Juan Hotel & Casino

Sheraton Old San Juan Hotel And Casino
Visual Tour: Sheraton Old San Juan Hotel

HOTEL INFORMATION

Sheraton Old San Juan Hotel
100 Brumbaugh StreetSan Juan, Puerto Rico 00901

Distance from hotel to Luis Munoz Marin International Airport (SJU), 6 miles (10 kms).

Introducing the Sheraton Old San Juan Hotel, overlooking thecruise ship docks in San Juan Bay, the hotel is just stepsfrom incredible shopping, dining and entertainment of the Old City. And with the Sheraton Service Promise, you are assured a first-class experience.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Activities Desk Ballroom
  • Banquet Room Bars/Lounges
  • Beach (nearby) Beauty Salon (nearby) ($)
  • Billiards Breakfast Room
  • Business Center Car Rental Desk ($)
  • Concierge Conference Rooms
  • Entertainment Fitness Center
  • Gift Shop (nearby) ($) Ice Machines
  • Internet Service Jacuzzi
  • Laundry Service ($) Meeting Room
  • Multilingual Staff Newsstand ($)
  • Parking (valet) ($) Parking Facility
  • Pool (children's) Restaurants
  • Spa (nearby) ($) Taxi Stand ($)
  • Tour Desk Tours & Excursions $ ($)
  • Trail/Track (jogging) Valet Service ($)
  • Wedding Coordinator Wedding Site
  • Coffee Shop: ($)
  • A coffee shop is located nearby.
  • Miscellaneous Amenities
  • -Newsstand (nearby) ($)
  • -Safe Deposit Boxes available at
  • front desk and in-room
  • -Pets are allowed (only under 25
  • pounds and a deposit of $150.00
  • USD is required).
  • -Rooftop Pool (outdoors)
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 11:00 amEarly check-in/check-out policy: .
Additional fees (for early check-in or late check-out) may apply.
Children Policy:
Children aged 16 and under stay free when sharing room with parents, using existing bedding.
Maximum Occupancy:
2018-2019:Traditional - 2 adults.
Deluxe City - 4 adults or 2 adult and 2 children.
Deluxe Bay - 2 adults.
Junior Suite - 2 adults.
One Bedroom Suite - 4 adults or 2 adult and 2 children.
Traditional, (TDL) Interior or Restricted view rooms with tropicaldecor and 1 king bed, air conditioning, carpet, direct dialcordless phone with data port, coffee maker, electronic safe,color cable plasma television, AM/FM clock radio, hair dryer,iron & ironing board.
View: Interior View or Restricted. Deluxe City, (DCY) Limited view rooms with tropical decor, 2 doublebeds, air conditioning, carper, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma television, AM/FM clock radio, hair dryer, iron & ironing board.
View: City or Partial City. Deluxe Bay, Bay or Partial Bay view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cord-less phone with data port, coffee maker, electronic safe, color cable plasma television, AM/FM clock radio, hair dryer,iron & ironing board.
View: Bay or Partial Bay. Junior Suite, City or Partial City view rooms with tropical decor, 1 king bed, appointed sitting area , air conditioning,carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma television, AM/FMclock radio, hair dryer, iron & ironing board.
Bedding: 1 king bed. View: City or Partial City. One Bedroom Suite, (1BS) Bay or Partial Bay view rooms with tropical decor and 1 king bed or 2 double beds, appointedsitting area with a pull out sofa bed in the living room, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasmatelevision, AM/FM clock radio, hair dryer, iron & ironingboard.
View: Bay or Partial Bay. Please Note:There are 240 beautifully appointed guest rooms including42 diverse suites. A selection of guest rooms specificallydesigned to meet the special needs of disabled guests arealso available.
All accommodations include: television (remote controlled, cable),sprinkler system, voicemail, alarm clock radio, bathtub, coffee/teamaker, crib (upon request), hairdryer, heating, internet access (highspeed), iron, ironing board, maid service, safe deposit box, shower,smoke detector and air conditioning.
Telephone-Two-line touch tone cordless telephone with data portRoom Service (limited): ($)Room service is available from 6am-11am and 5pm-11pm.
Rollaway Bed: ($)-Rollaways are available upon request at a charge and subject to availability.
-Rollaway beds are not allowed in rooms that have 2 double beds.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Palio Restaurant, conveniently located on the second floor,includes a variety of Italian cuisine dishes with local infusedingredients. Romantic environment, with indoor and outdoor seating witha terrace overlooking the San Juan Bay. Opens daily for breakfast(6am-11am) and re-opens its doors, just in time for dinner (5pm-11pm)with the daily Sunset Happy Hour starting at 5pm.

MISCELLANEOUS INFORMATION

Hotel Service Fee:Travel Dates: 05/01/2018 - 04/30/2019There is a hotel service fee applicable to all rates which includes:-Unlimited use of facilities including the fitness

center and pool-Unlimited use of wireless internet access in the

lobby area and the Link@Sheraton in the lobby area-Unlimited use of wired high speed internet access

in guest rooms-Unlimited 800 and credit card access calls

-Unlimited long distance calls to the United States

-In room coffee

-Two bottled waters per day (additional bottles are

$1.00 each)General Information:-Rates vary by days of the week (weekend vs.

weekdays).

Weekdays are considered Sunday-Thursday. Weekends are considered Friday-Saturday.-Rates for deluxe accommodations for the value

season (May 1st - December 15th, 2018) include continental breakfast.-Meal coupons can be purchased for use at select

restaurants. These need to be ordered and prepaid prior to guests' arrival. Please contact the Reservations office for details.-Valet parking services are offered by an outside

company to hotel's guests. Currently the daily charge per vehicle is $23.00, plus applicable taxes, for unlimited in/out privileges (this fee is subject to change). There is additional public self-parking available within walking distance from the hotel. Please ask for details if interested.

CANCELLATION FEES

2018-2019:05/01/18-04/30/19, within 3 days, 1-night penalty.No shows and early departures will incur a 100% penalty.