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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Iberostar Cozumel

HOTEL INFORMATION

IBEROSTAR Cozumel
Carretera Costera Sur Km. 17782, El Cedral77710 Cozumel, Quintana Roo, Mexico

Distance from hotel to downtown Cozumel, 20 minutes.

Distance from hotel to Cozumel International Airport (CZM), 30 minutes.

Dazzling white sandy beaches and the Palancar and Santa Rosa Wall reefs

beckoning offshore make Cozumel a diver's and nature lovers retreat.

Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures ofthe all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Activities Desk Aerobic Classes
  • Aerobics (aqua) Bar
  • Bar (swim-up) Barber Shop ($)
  • Bars Basketball Court
  • Beach (onsite) Beauty Salon ($)
  • Billiards Breakfast Room
  • Car Rental Desk ($) Children's Activities
  • Children's Playground Currency Exchange
  • Disco Disco (nearby)
  • Dive Center ($) Doctor (on call) ($)
  • Entertainment Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center Fitness Center (nearby)
  • Floors (2) Front Desk (24-hour)
  • Gift Shop ($) Health Club
  • Hospitality Desk Internet Access ($)
  • Laundry Service ($) Massage Services ($)
  • Medical Services ($) Multilingual Staff
  • Parking Ping Pong
  • Pool (children's) Pool (outdoor)
  • Pools (outdoor) Poolside Beverage Service
  • Poolside Grill Poolside Meal Service
  • Restaurants (4) Rooms (306)
  • Security (24-hour) Spa
  • Spa ($) Suites
  • Sundries Shop Taxi Stand ($)
  • Tennis Court (lighted) ($) Tennis Instructor ($)
  • Theater Tour Desk
  • Tours & Excursions $ ($) Towels (beach)
  • Towels (pool) Travel Agency ($)
  • Umbrellas (beach) Umbrellas (pool)
  • Volleyball (beach) Watersports (motorized) ($)
  • Watersports (non-motorized) Wedding Coordinator ($)
  • Wedding Site ($)
  • Miscellaneous Amenities: ($)
  • -Complimentary WiFi
  • -Kids Club for children ages 4-12/Teen club
  • -PADI / SSI Diving School
  • Babysitting Services : ($)
  • -The client must pay the babysitter directly (cash only).
  • -The maximum number of children per babysitter is 3 children
  • at a time.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Romance, Spa, Wedding, All Inclusive, Honeymoon, Dive,Eco-Tourism, Family Friendly and Beach.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.Children Policy: Children's age break is 12 years old.

Maximum Occupancy: 2018Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Superior Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanview Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanfront Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Family Standard Room* - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Ocean View Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanfront Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Presidential Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.*Family rooms must have a minimum of 4 adults and 1 child.2019Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Superior Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanview Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanfront Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Family Standard Room* - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Ocean View Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Oceanfront Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.Presidential Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.*Family rooms must have a minimum of 4 adults and 1 child.Standard, (STD) Room with a private balcony, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet. 3 physically challenged rooms available.Bedding: 1 king bed or 2 double beds.

View: Garden.

Priority Location Standard Room, (LCV) Room with a private balcony,air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer.Bathroom with vanity sink, shower. Total area is 269 square feet. Priority location convenient to beach and pool.

Complimentary WiFi in lobby.Bedding: 1 king bed or 2 double beds.

View: Garden.

Superior Standard Room, (S0H) TBAOcean View Standard, (OSX) Room with a private balcony with ocean view, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet. Complimentary WiFi in lobby.Accommodation amenities include: and .Standard Oceanfront, (SOT) Rooms with a private balcony with oceanfront view, air conditioning, ceiling fan, mini bar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet.

Complimentary WiFi in lobby.Suite, (STE) Suite with 1 king bed and one pull out sofa bed, private balcony, air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Complimentary WiFi in lobby. Unlimited reservations at specialty restaurants.View: Garden.

Standard Family Room, (PR5) Room with guranteed connecting bedrooms, one room with 2 double beds and one room with 1 king bed, a private balcony, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Family amenities (children's items).Priority reservations at specialty restaurants.

Complimentary WiFi in lobby.View: Garden.

Ocean View Suite(*)View: .

Oceanfront Junior Suite(*), (FJR) Suite with a private balcony, air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Complimentary WiFi in lobby. Espresso machine. Beach towels in room. Unlimited reservations at specialty restaurants.Bedding: 1 king bed.

Presidential Suite(*), (PST) Suite with oversized bedroom, a large living room, a separate dining room and kitchenette. Private terrace with ocean view and swimming pool. Air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, microwave, iron and ironing board, hair straightening iron, hair dryer. Bathroom with vanity sink, bathrobe and slippers, shower. Total area is 1238 square feet. Convenient beachfront location on first floor.

Complimentary WiFi in lobby and room. Unlimited reservations at specialty restaurants. Early check-in and late check-out upon availability. Beach towels in room. Daily turndown service. Romantic turndown service once. Aromatherapy service once. Espresso machine. One 50 minute massage per person per stay. One romantic dinner. Game console. Flowers in room.Bedding: 1 king bed.

(*) Denotes on request basis only, no allotment given.All accommodations include: housekeeping, trouser press: ($), balcony,crib (on request), telephone, wake-up calls, internet access: ($), airconditioning, safe (in accommodation), ceiling fan, hairdryer, , maidservice, alarm clock, , coffee maker and mini-bar.($) Denotes a fee may be charged.Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Beach Bar, Climb out of the surf and right into a tall coolbeverage.El Patio Lobby Bar, The perfect spot for a quick pick me upbetween activities.La Perla Pool Bar, Serving your favorites, poolsideTheatre Bar La Ceiba, Mingle before the curtain goes up or duringintermission. For adults 18 years of age and older.Cozumel Buffet, Our endless buffet serves a continental breakfast6:00am to 7:00am, full breakfast 7:00am to 10:00am, and dinner from6:30pm to 10:00pm. Dinners at Cozumel Buffet showcase Mexican, Italian,Asian, and international specialties. From 11:00pm to 6:00am, guests cansnack on hot and cold foods. Hot snacks are available from 11:00pm to2:00am and cold snacks 2:00am to 6:00am.Dress Code: Casual.

No bathing suits. Gentlemen must wear shirts with sleeves for dinnerCantina Dos Marias(*), Guests can savor the best of Tex-Mexcuisine at this restaurant. Formal dress required: Gentlemen are kindlyasked to wear long pants.Cuisine: Tex-Mex.(*) Denotes reservation is required.La Pagoda Restaurant(*), With an Asian inspired setting and menu,this restaurant serves meats, veggies and a wide variety of entrees.Cuisine: Asian.Dress Code: Casual.

(*) Denotes reservation is required.Palapa El Cedra, Providing an informal setting, Palapa El Cedralprepares a breakfast and lunch buffet with salads, hamburgers, meats,and pastas. If you are feeling that late afternoon hunger, Palapa ElCedral also offers a snack bar.El Cedral, A fine a la carte restaurant, El Cedral Steakhousespecializes in fine cuts of grilled or barbequed meat. Formal dressrequired; although longer shorts are permitted.Dress Code: Casual.

Please Note:The number of guaranteed reservations varies among the different hotels since this is established by their ownmanagement based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed ReservationsLength of Stay & Amount of Guaranteed Reservations: 1 - 4 nights - 1 guaranteed reservation. 5 - 7 nights - 2 guaranteed reservations. 8 - 10 nights - 3 guaranteed reservations.11 - 13 nights - 4 guaranteed reservations. 14 nights - 6 guaranteed reservations.Restrictions:-Reservations have to be made in advance.

-Dress code applies: gentlemen must wear shirts

with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.-Most restaurants are non-smoking.

-At certain restaurants there is a minimum age:

For example at Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).-Any extra reservation will be granted only if there

is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.

ADD-ON PACKAGE (HONEYMOON PACKAGE 2018-2019)

HONEYMOON PACKAGE 2018-2019Booking Dates: 06/20/2017 - 10/31/2019Travel Dates: 11/01/2017 - 10/31/2019Package Inclusions:-Bottle of champagne

-Fruit plate

-Iberostar gift

Please Note:-Copy of the marriage certificate will be required upon

check-in at the hotel.Package inclusions are subject to change.

BONUS FEATURES

-Bottled water

-Chaise lounges

-Daily activities

-Welcome Drink

-Use of Fitness Center

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Towels

MISCELLANEOUS INFORMATION

Iberostar Exchange Privileges:-Clients from Iberostar Paraiso del Mar and Iberostar

Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).

-The same above privileges are given for clients from either

Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel-Clients from Iberostar Paraiso Lindo have full access to

facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).-Clients of Iberostar Paraiso Maya have full access to

facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).-Clients of Iberostar Grand Hotel Paraiso have full access

to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).General Information:-This IBEROSTAR Resort is a part of the "Premium Collection" .

Spring Break Policy:Travel Dates: 11/01/2017 - 10/31/2019IBEROSTAR Hotels and Resorts is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:-The minimum age requirement for check in is 18 years of

age.

-One parent or chaperone at least 25 years of age will be

required per room for check in.-In the event that any guests engage in inappropriate

behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Spring Break Groups Policy:Travel Dates: 11/01/2017 - 12/31/2019-In order to maintain a family oriented environment,

IBEROSTAR Hotels and Resorts will be implementing a policy directed at student/youth groups.-Students/youths are considered by the hotel as any person

between 16 and 23 years of age.

-In addition to the Spring Break Policy instituted for all

bookings traveling in the months of March and April, groups shall adhere to the following conditions:-Any student/youth group must be pre-approved and will be

reviewed on a case by case basis.-Upon check in, each group will be required to leave a

refundable cash deposit of $200.00 USD per room for any charges or damages that might be incurred during the stay.-In the event that any members from the group engage in

inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Palancar

CANCELLATION FEES

201811/01/17-10/31/18, within 3 days, 1-night penalty.201911/01/18-10/31/19, within 3 days, 1-night penalty.