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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Occidental Grand Cozumel

Visual Tour: Occidental Grand Cozumel

HOTEL INFORMATION

Occidental Cozumel
Carretera Sur Km 16.6, Col. El Cedral, 77600 Cozumel, Q.R., Mexico

Distance from hotel to town, 20 minutes.

Distance from hotel to Cozumel International Airport (CZM), 25 minutes.

Hotel is a unique destination, masquerading as a Mexican hacienda, whichoffers the possibility of enjoying the treasures of the Palancar Reef offthe island of Cozumel. A trip to this idyllic island in the MexicanCaribbean, only 45 minutes by ferry from Playa del Carmen, is somethingthat you should do at least once in your lifetime. And if, additionally,you visit an All Inclusive resort that is perfectly integrated in itsnatural surroundings of mangroves, white sand beaches and tropicalgardens, the choice becomes an unparalleled experience.Since the hotel's marine surroundings are one of the top 5 scubadestinations in the world, the resort is already fully prepared toprovide diving enthusiasts with everything they need to enjoy swimmingamong dolphins and sea turtles. It also offers a wide range of othersports such as kayaking, sailing, snorkeling and water polo, as well asfully-equipped facilities including 3 pools, a spa, gym, beach club and7 restaurants.And if that's not enough, it's just perfect for trips with your partner,offering a wide variety of romantic arrangements; or family trips, withits kid's club and a pool just for children. It also offers an even moreluxurious and sophisticated experience: the Royal Level at OccidentalCozumel. With unique and exclusive services, this boutique hotel islocated inside the magnificent Occidental Cozumel resort.

HOTEL AMENITIES

  • Car Rental Desk ($) Currency Exchange
  • Dive Center ($) Excursions ($)
  • Fax Services ($) Laundry Service ($)
  • Medical Services (24 hour) ($) Meeting Room ($)
  • Pool (children's) Pools (2)
  • Scooter/Moped Rentals ($) Shops ($)
  • Spa ($)
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Leisure and Family Friendly.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.Children Policy: Children's age break is 12 years old.Maximum Occupancy: 2018:Deluxe - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Deluxe Concierge - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Deluxe Romance - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Luxury Royal Level - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Junior Suite Royal Level - 3 adults or 2 adults and 1 child2019:Deluxe - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Deluxe Concierge - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Deluxe Romance - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Luxury Royal Level - 3 adults or 3 adults and 1 child or 2 adults and 2 children.Junior Suite Royal Level - 3 adults or 2 adults and 1 childDeluxe, (DLX) The bright and elegant 420 square feet Deluxe rooms are locatedbetween floors 1 and 3, with 2 double beds or a king-size bed, featuringthe perfect layout to share with family or friend.Number of accommodations: 140Bedding: 1 king bed or 2 double beds.

Deluxe Concierge, Rooms include the same amenities as the Deluxe Roomlike the sitting area, mini fridge that is replenished every other dayand have a terrace or balcony with beautiful garden views, but alsofeature a DVD player and have a welcome fruit basket & bottle of wine,include concierge & turndown service, with room amenities like bathrobesto wear during your stay and a 10% spa discount (restrictions may apply).These rooms are also located on floors 1 through 3 of the villas andconnecting rooms (5) are available to request.Number of accommodations: 44Deluxe Romance, Rooms have the same description and amenities as theDeluxe Concierge rooms plus a welcome bottle of sparkling wine, chocolatecovered strawberries, one hour couple's massage (30 minutes per person),breakfast in bed on the first morning of guests' stay, romantic dinner,turndown service, a 10% discount on spa treatments and a surprise giftwith special romantic amenities.Bedding: 1 king bed.

View: Garden.

Luxury Royal Level, Rooms are elegantly appointed rooms with conciergeservice and a minibar, including all features and amenities of Deluxerooms plus special amenities like hydro-massage styled bath, DVD & CDplayer and other exclusive amenities such as bathrobes to use during yourstay and a basket of fruit upon arrival.Number of accommodations: 25Bedding: 1 king bed or 2 double beds.

View: Garden or Pool.

Junior Suite Royal Level(*), Larger than the Royal Level Luxury room, thiselegantly appointed two room category features concierge & room service,turndown service, plush bathrobes and slippers to use during your stay,a minibar, hydro-massage styled bath, DVD player, and other exclusiveamenities like a basket of fruit upon arrival, VIP check-in/check-outservice, premium bath amenities, pillow menu, on-demand internet accessand a separate living room (where a rollaway bed can be requested). Theyare located on the 3rd level of the villas, with a private loungeincluding complimentary internet access, daytime assistance of conciergeand exclusive Royal Level guest only pool.Number of accommodations: 4Royal Level: Private VIP area of the resort. The Royal Level accommodations include all of the standard room amenities plus the following: -Exclusive a la carte restaurant for breakfast, lunch and

dinner-In room WiFi access

-Exclusive hydro massage pool

-Private desk and dedicated concierge service from 7:00am to

10:30pm to assist with restaurant, excursions and spa reservations.-Business center with internet access

-Room service from 7:30am to 10:00pm.

-Preferential a la carte restaurant reservations

(*) Denotes on request basis only, no allotment given.All accommodations include: ironing board, iron, room service (24-hour),safety deposit box, shower, telephones, air conditioning (individualclimate control), television (cable), alarm clock, balcony or terrace,bathroom (private), bathtub, ceiling fan, coffee maker, crib (onrequest), hairdryer and mini-bar.Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Beach Club Bar, offers beverages near the beach.Lobby Bar, serves cocktails, alcoholic and non-alcoholic drinks.Pool Bar, serves cocktails, alcoholic and non alcoholic drinksnear the pool.Relax Bar, Offers beveragesLa Mision, Disco bar with DJLa Piazza, Offers pizza and antipasti services.La Carreta, Perfect fusion of flavors from different cultures. Ala carte menu. Exclusively for Royal Level guests. Open for breakfast,lunch and dinner. Casual pants, shirt and closed shoes for men. Dresses,skirts and blouses for women. Shorts or sandals for men are notpermitted.La Posada, offers international themed buffet for breakfast anddinner.Los Olivos(*), offering combination of Mediterranean cuisine,with an a la carte menu.Cuisine: Mediterranean.(*) Denotes reservation is required.Sonora Grill(*), Offers combinations of Mexican cuisine, from ana la carte menu.(*) Denotes reservation is required.Beach Club, offers international themed buffet lunch with aspectacular ocean view.Dress CodeAll menu style restaurants require men to wear long pants. No beachwear or sandals.

MISCELLANEOUS INFORMATION

Student Booking Policy:-Individual student bookings are accepted.

-Minimum age for check-in is 18 years old.

credit) is required.

CANCELLATION FEES

2018:12/23/17-01/03/18, within 21 days, 1-night penalty.01/04/18-01/31/18, within 7 days, 1-night penalty.02/01/18-03/31/18, within 14 days, 1-night penalty.04/01/18-08/18/17, within 7 days, 1-night penalty.08/19/18-10/31/18, within 3 days, 1-night penalty.11/01/18-12/22/18, within 7 days, 1-night penalty.2019:12/23/18-12/24/18, within 21 days, 1-night penalty.12/25/18-12/31/18, within 21 days, 100% penalty.01/01/19-01/03/19, within 21 days, 1-night penalty.01/04/19-01/31/19, within 7 days, 1-night penalty.02/01/19-03/31/19, within 14 days, 1-night penalty.04/01/19-04/15/19, within 7 days, 1-night penalty.04/14/19-04/21/19, within 7 days, 100% penalty.04/22/19-08/17/19, within 7 days, 1-night penalty.08/18/19-10/31/19, within 3 days, 1-night penalty.11/01/19-12/22/19, within 7 days, 1-night penalty.Last Minute Cancellations:01/04/19-04/13/19, within 2 days, 2-night penalty.04/22/19-12/22/19, within 2 days, 50% penalty.Please Note:No show will incur 100% penalty.