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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Riu Yucatan Hotel

HOTEL INFORMATION

Riu Yucatan
Avenida Xaman-ha Mz 3 Lote 1, Condominio Playacar77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to town, 1.8 miles (3 kms).

Distance from hotel to Cancun International Airport (CUN), 35 miles (56 kms).

This beachfront resort is located in the Playacar resort complex adjacent to a championship golf course and just a 10-minute walk from Playa del Carmen's main streets. 507 deluxe, colorfully decorated guest-rooms in a Mexican hacienda building style offer a variety of amenities,including a mini-bar and a liquor dispenser. Riu Yucatan offers

tantalizing and varied buffets and on the spot cooking stations.

Delightful theme nights will satisfy your taste for Mexican and International cuisine, along with the extensive entertainment options available all over the Riu Resort complex.We are all about you.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Aerobics Aerobics (aqua)
  • Babysitting Services ($) Bar (swim-up)
  • Bars/Lounges (5) Beach
  • Beauty Salon ($) Beverage Service (poolside)
  • Bicycle Rentals ($) Billiards (nearby) ($)
  • Boat Rentals ($) Breakfast Room
  • Car Rental Desk ($) Children's Activities
  • Children's Club (mini) Children's Playground
  • Currency Exchange ($) Disco/Nightclub (nearby) ($)
  • Dive Center ($) Doctor (on call) ($)
  • Entertainment Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center Floors (3)
  • Game Room (nearby) ($) Gift Shop ($)
  • Golf (nearby) ($) Grill (poolside)
  • Ice Machines Jacuzzi
  • Laundry Services ($) Meal Service (poolside)
  • Medical Services ($) Multilingual Staff
  • Newsstand ($) Parking Facility
  • Ping Pong Pool (children's)
  • Restaurants (5) Rooms (507)
  • Safe Deposit Boxes (in room) Sauna
  • Snack Bar Spa ($)
  • Suites Sundries Shop
  • Taxi Stand ($) Tennis
  • Umbrellas (beach/pool) Volleyball (beach)
  • Watersports (motorized) ($) Watersports (non-motorized)
  • Wedding Coordinator Wedding Site
  • Pools (outdoor): (4)
  • -4 swimming pools with sun terraces, one with swim-up bar; whirlpool in
  • pool area
  • -Children's pool with slides
  • Sun Beds
  • -Complimentary sun loungers, towels and parasols at pool areas
  • -Complimentary sun loungers at the beach
  • Internet Access (wireless)
  • -WiFi is available in the common areas of the hotel (24 hours a day)
  • free of charge.
  • -WiFi is available in the guest rooms for a fee ($).
  • Atm
  • -ATM available in the hotel to withdraw Mexican Pesos only. No US Dollar
  • exchange at the hotel.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 12 years old.
Maximum Occupancy:
2018:Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 children.
Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
*This category requires a minimum of 4 adults.
2019:Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 children.
Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
*This category requires a minimum of 4 adults.
Double Room, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenishedmini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with shower, hair-dryer and amenities kit. Balcony or terrace. Free wifi service availablein room.
Double Room Connecting, Accommodation offers air conditioning, ceilingfan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room. Connecting rooms can be either 2 rooms connected by an interior door or 2 rooms connected through a private hallway with an exterior door.
Double Room Handicapped, Accommodation offers air conditioning, ceilingfan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped withshower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room. Handicapped rooms are wheelchair accessible and equipped with roll-in shower and handrails.
on requestSuite, Accommodation offers air conditioning, ceiling fan, 2 double bedsor 1 king size bed, separate living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bath-room equipped with bathtub and shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room.
All accommodations include: ceiling fan, television (satellite), balconyor patio, mini-bar (fully stocked), safety deposit box, sprinklersystem, crib (on request), liquor dispenser, air conditioning, radio,shower, telephone (direct dial), bathtub, iron (on request), alarmclock, maid service, rollaway bed (on request), smoke detector andironing board (on request).
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Cozmel, Swim-up bar.El TemploIbiza, Poolside barMezcal, Pavilion bar.Tequila, Pavilion bar.La Hacienda, Main restaurant. Buffet style with show cooking,serving international and local specialties.La Margarita, Buffet style restaurant open during the day forlunch.Shangi, a la carte restaurant open for dinner.Cuisine: Asian.SiciliaCuisine: Italian.Please Note:-Formal dress required for dinner.

-Main restaurant: Gentlemen can not wear sleeveless t-shirts.

-Theme restaurants: Gentlemen can not wear sleeveless t-shirts. They

must wear long trousers.Please Note:Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, withinnormal operating hours.

SPECIALTY PACKAGE (ALL INCLUSIVE 2018-2019)

ALL INCLUSIVE 2018-2019Booking Dates: 05/17/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2019Package Inclusions:-Breakfast, lunch, dinner and snacks (available 24 hours)

-Unlimited reservation free dining (theme restaurants on a first come-

first serve basis, within customary operating hours)-Local and international beverages available 24 hours

-Regularly restocked minibar and liquor dispenser

-Access to all bars at Riu Playacar and Riu Tequila

-Sports and activities: volleyball court, table tennis, gym, catamaran,

kayaking, windsurfing and snorkeling equipment-One introductory scuba diving lesson in the pool

-Daytime entertainment program for adults (daily) includes fitness

programs-Daytime entertainment program for children age 4 to 12 at RiuLand (daily)

-Live music, shows or RIU evening program (daily)

-Complimentary access to Pacha discotheque at Riu Tequila (open 7 nights

a week), drinks includedPackage inclusions are subject to change.

BONUS FEATURES

-Afternoon tea

-Bottled water

-Daily activities

-Morning coffee

-Welcome Drink

-Towels

-Use of Fitness Center

-Watersports (Non-Motorized)

-Parking

HoneymoonersTravel Dates: 01/01/2018 - 12/23/2019-Honeymooners will receive a surprise gift in their room upon arrival.

-Marriage certificate required. Must be issued within the past 90 days.

MISCELLANEOUS INFORMATION

Spring Breaker Policy:Definition of Spring Breaker/Spring Breaker Group:-High School through College aged individuals who vacation in

traditional or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.-Any group or individual arriving on RIU Hotels & Resorts property with

the characteristics as described in the above definition will not be admitted on property, with no refund.-Please be advised that Riu Hotels and Resorts will use any and all

means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.-Spring Breakers (either groups or individuals) are not allowed at any

RIU property at any time during the year.-RIU Hotels & Resorts reserves the right to withhold admission to any

Spring Breaker arriving on property.

Minimum Age Requirements:-At least one person 21 years or older is required in every room during

the months of February through May.-During the remainder of the year, at least one person 18 years or older

is required in every room.-The Hotel reserves the right of admission and may request a guest

present his/her passport or official ID as proof of age.

-Guests can and will be removed from the property, at their own expense,

if any disturbance or complaint from other guests or hotel staff arises.-Parties in rooms are not permitted.

-Unruly behavior by individuals or groups is not allowed at any property

at any time during the year.Environmental Levy:The Municipalidad of Solidaridad in the Rivera Maya is one of the mostbeautiful places in the Mexican Caribbean. Tourism has been instrumentalin driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmentallevy on visitors. Effective for travel 01/01/18 onwards, hotels will collect 20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.Accepted Credit Cards: -Visa

-MasterCard

Exchange Privileges:-This hotel has exchange privileges with Riu Playacar and Riu Tequila.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Tulum

-Cancun City

-Shopping Area

-Downtwn Playacar

-Xel-Ha

-Xcaret

CANCELLATION FEES

2018:12/24/17-04/30/18, within 3 days, 2-night penalty.05/01/18-12/23/18, within 3 days, 1-night penalty.No Shows:12/24/17-04/07/18, 2-night penalty.04/08/18-12/23/18, 1-night penalty.2019:12/24/18-04/30/19, within 3 days, 2-night penalty.05/01/19-12/23/19, within 3 days, 1-night penalty.No Shows:12/24/18-04/07/19, 2-night penalty.04/08/19-12/23/19, 1-night penalty.