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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Coconut Bay Beach Resort & Spa

Coconut Bay Beach Resort & Spa

HOTEL INFORMATION

Coconut Bay Beach Resort & Spa
P.O. Box 246Vieux Fort, St. Lucia

Distance from hotel to Hewanorra International Airport (UVF), 10 minutes.

Distance from hotel to town of Soufriere, 45 minutes.

Distance from hotel to town of Castries, 75 minutes.

Distance from hotel to George F L Charles Airport (SLU), 75 minutes.

Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting on Saint Lucia's exotic south coast.Located closest to the international airport and only minutes from theisland's most exciting attractions, this resort features: 250 air-conditioned rooms, 9 restaurants, 7 bars, 5 pools, complete fitness center, tennis on 4 courts, watersports center, full service salon & spa,one of the island's largest waterparks, supervised Kidz Klub, dailyactivities, nightly entertainment, themed dinners and a variety of otheramenities. Designed to please all ages, this casually Caribbean,incredibly all-inclusive retreat is perfect for singles, families orcouples.Discover tranquility in "Harmony" Coconut Bay's adult only oasis andfind delight in "Splash" Coconut Bay's tropical playground.

HOTEL AMENITIES

  • Activities Desk Aerobic Classes
  • Aerobics (aqua) Aerobics (water)
  • Babysitting Services ($) Bar (swim-up)
  • Bars (7) Beauty Salon (full service) ($)
  • Car Rental Desk ($) Children's Activities
  • Children's Club Children's Playground
  • Concierge Conference Room
  • Currency Exchange Disco
  • Doctor (on call) ($) Dry Cleaning Services ($)
  • Entertainment Exercise Classes
  • Gift Shop ($) Hospitality Desk
  • Jacuzzi Laundry Services ($)
  • Medical Services ($) Meeting Room ($)
  • Nightclub Pools (5)
  • Poolside Beverage Service Putting Green
  • Restaurants (9) Salon ($)
  • Salon Services ($) Sauna
  • Shop (jewelry) ($) Spa Treatments ($)
  • Taxi Services ($) Tennis Instructor ($)
  • Tour Desk ($) Trail (jogging)
  • Watersports Center Wedding Coordinator ($)
  • Wedding Site Whirlpool
  • Water Park
  • -Water park features a spectacular free-form pool with lazy river and
  • two exhilarating water slides.
  • Miscellaneous Amenities
  • -Open-air lobby
  • -Beachfront resort
  • -Land Sports: volleyball, soccer, tennis on 4 courts, shuffle board,
  • table tennis, pool tables, basketball on 4 courts and paintball
  • facility (The Zone)
  • -Watersports: snorkeling, kite-surfing, windsurfing, stand up paddle
  • board with instruction available
  • Medical Services: ($)
  • -Nurse's Station: A trained nurse is available to guests from 9:00am-
  • 11:00pm daily and a Doctor is on call 24 hours per day.
  • Internet Access: ($)
  • -A kiosk is available in the main lobby for internet access.
  • -Complimentary Wi-Fi is offered in all the accommodations.
  • Spa (full Service)
  • -Oceanfront spa with 8 treatment rooms featuring outdoor showers, 2
  • saunas, 2 steam rooms & full service beauty salon
  • Fitness Center
  • -Fully equipped, air conditioned fitness center. Aerobic lessons and
  • yoga instructions offered.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 11:00 amEarly check-in/check-out policy: The hotel will do their maximum to accommodate guests who arrive earlierbut cannot guarantee access to the room prior to 3:00pm. There is anadditional fee for late check-out (based on the time of check-out). Theselate checkouts are subject to availability and must be arranged with theFront Desk on day of departure.
Children Policy:
Children's age break is 17 years old.
Maximum Occupancy:
2018 (revised):Splash Deluxe Gardenview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Gardenview - 4 adults.
Splash Deluxe Oceanview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Oceanview - 4 adults.
Splash Premium Oceanview - 4 adults or 2 adults and 2 children.
Splash Concierge Premium Ocean View - 4 adults or 2 adults and 2 children.
Harmony Premium Ocean View - 4 adults. Harmony Concierge Premium Ocean View - 4 adults. Harmony Junior Suite - 2 adults. Harmony Concierge Junior Suite - 2 adults. Splash Two Bedroom Family Deluxe Garden - 4 adults or 4 adults and 2 children or 2 adults and 4 children. Splash Two Bedroom Family Deluxe Ocean - 4 adults or 4 adults and 2 children or 2 adults and 4 children. Splash Two Bedroom Family Premium Ocean - 4 adults or 4 adults and 2 children or 2 adults and 4 children.
2019:Splash Deluxe Gardenview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Gardenview - 4 adults.
Splash Deluxe Oceanview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Oceanview - 4 adults.
Splash Premium Oceanview - 4 adults or 2 adults and 2 children.
Splash Concierge Premium Ocean View - 4 adults or 2 adults and 2 children.
Harmony Premium Ocean View - 4 adults. Harmony Concierge Premium Ocean View - 4 adults. Harmony Junior Suite - 2 adults. Harmony Concierge Junior Suite - 2 adults. Splash Two Bedroom Family Deluxe Garden - 4 adults or 4 adults and 2 children or 2 adults and 4 children. Splash Two Bedroom Family Deluxe Ocean - 4 adults or 4 adults and 2 children or 2 adults and 4 children. Splash Two Bedroom Family Premium Ocean - 4 adults or 4 adults and 2 children or 2 adults and 4 children.
Splash Deluxe Garden View, (A9B) Located on the ground level in the Splashwing of the hotel with views of lush tropical landscaping and glimpsesof ocean. Rooms have two queen beds, ceiling fan, air conditioning,patio, iron and board, hairdryer, safe, satellite TV, radio alarm, minirefrigerator and coffee and tea service.
Harmony Deluxe Garden View, (HDG) Ground level in the Harmony adults-only wingwith views of lush tropical landscaping and glimpses of ocean. Room hastwo queen beds, ceiling fan, air conditioning, patio, hairdryer, ironand board, safe, satellite TV, radio alarm, mini refrigerator and coffeeand tea service.
Splash Deluxe Ocean View, (A7B) Located on the second floor in the Splash wingof the hotel with views of the Atlantic Ocean and CocoLand waterpark.
Rooms have one king or two queen beds, ceiling fan, air conditioning,balcony, iron and board, safe, satellite TV, radio alarm, minirefrigerator and coffee and tea service.
Splash Premium Ocean View, (S4P) Located on the third floor in the Splash wingof the hotel with vast views of the Atlantic Ocean and CocoLandwaterpark. Rooms have one king bed and trundle twin beds OR two queenswith sofa. Rooms also offer flat screen TV, ceiling fan, air conditioning, balcony, iron and board, safe, radio alarm, bar with mini-fridge stocked with water, soft drinks and local beer (by request), and coffee and tea service.
Harmony Concierge Premium Ocean View, (HHO) Located on the Third floor in theHarmony adults-only wing with vast views of the Atlantic, pool area and gardens. Premium room features a bar with mini-fridge stocked with water,soft drinks and local beer, one king bed or two queen beds, ceiling fan,air conditioning, balcony, iron and board, safe, flat-screen TV, radio alarm, and coffee/tea service.
Splash Concierge Premium Ocean View, (SO8) Located on the fourth floor in theSplash wing of the hotel with vast views of the Atlantic Ocean andCocoLand waterpark. Rooms have one king bed and trundle twin beds OR twoqueens with sofa. Rooms also offer flat screen TV, ceiling fan, air conditioning, balcony, iron and board, safe, radio alarm, bar with mini-fridge stocked with water, soft drinks and local beer (by request), andcoffee and tea service.
Splash Two Bedroom Family Deluxe Garden View(*), Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring views of lush tropical landscaping. Rooms have one king or two queenbeds, ceiling fan, air conditioning, patios or balconies, iron and board, safe, satellite TV, radio alarm, bar with mini-fridge stockedwith water, soft drinks, and coffee and tea service.
Splash Two Bedroom Family Deluxe Ocean View(*), Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring glimpses of ocean. Rooms have one king or two queen beds, ceiling fan, air conditioning, patios or balconies, iron and board, safe, satellite TV, radio alarm, bar with mini-fridge stocked with water, soft drinks, and coffee and tea service.
Splash Two Bedroom Family Premium Ocean View(*), Adjoining rooms in the Splash Wing of the hotel with an internal connecting door, featuring views of lush tropical landscaping with glimpses of ocean and pool area.
Rooms have one king or two queen beds, ceiling fan, air conditioning, patios or balconies, iron and board, safe, satellite TV, radio alarm, bar with mini-fridge stocked with water, soft drinks, and coffee and teaservice.
Harmony Concierge Junior Suite, (S4T) Located on the Fourth floor in the Harmony adults-only wing with expansive views of the Atlantic, the MariaIslands, pool area and gardens. Room amenities feature robes and slippers, evening turndown service, limited concierge services and bar with mini-fridge stocked with water, soft drinks and local beer.
Harmony Deluxe Ocean View, (HDO) Second floor in the Harmony adults-only wingwith views of the Atlantic and gardens. Rooms have one king bed or twoqueen beds, ceiling fan, air conditioning, balcony, iron and board, safe, satellite TV, radio alarm, mini refrigerator and coffee and tea service.
Harmony Premium Ocean View, Located on the Third floor in the Harmony adults-only wing with vast views of the Atlantic, pool area and gardens.
Premium room features a bar with mini-fridge stocked with water, soft drinks and local beer, one king bed or two queen beds, ceiling fan, air conditioning, balcony, iron and board, safe, flat-screen TV, radio alarm,and coffee/tea service.
Harmony Junior Suite Ocean View, (9HJ) Located on the Fourth floor in theHarmony adults-only wing with expansive views of the Atlantic, the MariaIslands, pool area and gardens. Room amenities feature robes andslippers, evening turndown service and bar with mini fridge stocked withwater, soft drinks and local beer.
254 guestrooms located on 2 four-story guest wings all rooms featureeither 1 king-size bed or 2 queen-size beds, private bathroom with shower (no bathtubs), separate sitting area and private balcony.
Splash WingFamilies enjoy Coconut Bay's playful Splash wing. Colorful rooms on thefour floors of the Splash wing were designed and decorated with parentsand children in mind. Splash faces the ocean and overlooks the CocoLand Water Park, one of St. Lucia's largest water parks featuring a lazy river and large slides, large family pool and Atlantic Beach. The KidzKlub is just steps from Splash and is easy to find by the gleeful soundsof youngsters enjoying its colorful water feature, expansive fenced out-door play area and air-conditioned play room.
Harmony WingThe tranquil ocean front Harmony Wing of Coconut Bay caters to adults.
Peaceful rooms overlook an adult-only area, which includes a palm, shaded pool and bar, chaises and hammocks, intimate cabana beds and theKai Mer Spa. The fourth floor rooms were recently upgraded and includemini-fridges, flat screen televisions, soothing contemporary decor andluxury linens and toiletries. Harmony offers rooms and an ideal locationfor soaking up the sun or dozing of under the swaying palms in a serene tropical oasis.
(*) Denotes on request basis only, no allotment given.
All accommodations include: air conditioning, alarm clock radio, ceilingfan, crib (on request), hairdryer, internet access (wireless),television (satellite), ironing board, rollaway bed (on request): ($),safe (electronic), smoke detector, telephone (direct dial) and iron.
Miscellaneous Amenities-Premium Oceanview rooms (4th floor) have stocked mini-fridges-Wheelchair access available upon request($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Terrace Grill, Casual eatery, non-smoking. Serves lunch andsnacks, also has a late night menu. Guests do not have to leave the poolor beach for long with a quick stop at the grill for favorites such asburgers, made- to-order pizza, chicken wings, sandwiches, fries, wrapsand more! Dress code: None required (come as you are).La Luna, Private dining by reservation only. Intimate oceansidedining for a romantic dinner for two or a private gathering for theentire family. As the sun sets, enjoy moonlight views of the MariaIslands to the tune of the waves caressing the shore. Contact guestservices for reservations. Supplemental fee applies.Calabash, Caribbean restaurant, a-la-carte, non-smoking,air-conditioned. Offers dinner and a-la-carte breakfast (adults-only,Mon-Sat). Revive your taste buds in Calabash, the resort's Caribbeanspecialty restaurant showcasing steaks, seafood and island cuisine.Dress Code: Resort Evening Wear. Reservations are required.Capri, Italian restaurant, a-la-carte, non-smoking. Serves dinneronly. Capri greets diners with a light breeze in a casual indoor/outdoorsetting. The large antipasto station is the perfect way to begin anItalian dinner. The Earthstone oven cuts down the wait for a hand-tossedpizza to a few short minutes. Dress Code: Resort Casual Wear.Reservations are required.Coconut Walk Marketplace, International cuisine, non-smoking.Coconut Walk provides multiple stations, several of which arechef-attended, granting guests extensive menu options for breakfast,lunch and dinner. Breakfast service includes a smoothie bar, delicatecrpes among made- to-order omelets and French toast. For lunch, guestshave the option of grilled Paninis, deli sandwiches, a classic salad barand much more. At dinner, chefs toss pasta and stir-fries any way, anddessert is not to be ignored with the hand-mixing of cold stone icecream and an array of toppings in the central dessert station. DressCode: Resort Casual Wear.Jerk Tree House, Casual eatery, non-smoking. Serves lunch andsnacks. The Jerk Treehouse takes diners to new heights with elevatedviews and a fun, flavorful menu in a casual outdoor setting. Chefssecret jerk sauce (spicy) is the mouthwatering star on juicy pork andchicken with fresh- baked side dishes and fresh-squeezed sugar canejuice or coconut water to cool things down. Dress code: None required(come as you are).Silk, Asian restaurant, a-la-carte, non-smoking, air-conditioned.Serves dinner (only). Modern Asian cuisine is served at Silk where reddecor, superb service and fresh ingredients set the mood. Dress Code:Resort Evening Wear. Reservations are required.The Greathouse, Gourmet, a-la-carte, non-smoking, adults-only.Serves dinner only. The romance of a Saint Lucian grand mansion pairedwith the highest service traditions, The Greathouse offers gourmetcuisine, Chefs signature dishes and reimagined classics paired with anextensive wine list and top-shelf cocktails. Dress Code: Resort EveningWear. Reservations are required. Supplemental fee applies.Veranda, Caribbean, seafood, a-la-carte, non-smoking,adults-only. Serves dinner only. Al fresco dining for adults-only, theVeranda is the perfect choice for a romantic interlude. Be immersed inthe island ambiance from the soft breeze and starlight to Caribbeanflavors. Choose from a menu incorporating fresh ingredients with a popof island spice and featured "Fresh Catch of the Day". Dress Code:Resort Evening Wear. Reservations are required.Lounge & Bar Information:Indoor, outdoor, swim-up or adults-only, Coconut Bays bars are perfectlypositioned to provide guests with easy access to satisfy their thirst.Serving blended, on the rocks, neat or garnished, the beverage menusoffer something for everyone including non-alcoholic mixers, beer, wine,sodas, juices and an extensive selection of rums and premium liquors.Peter Johns Rum Bar, open 6:00pm to 1:00am.Swim Up Pool Bar, open 10:00am to 6:00pm.Adult Pool Bar, open 11:00am to 7:00pm.Lobby Bar, open 10:00am to midnight.Paradise Beach Bar, open 11:00am to 5:00pm.Blu Bar, Hours vary by entertainment schedule.Splash Bar, Hours vary by entertainment schedule.

SPECIALTY PACKAGE (ALL INCLUSIVE 17-18)

ALL INCLUSIVE PACKAGE 2017-2018Booking Dates: 01/01/2017 - 01/02/2019Travel Dates: 12/21/2017 - 01/02/2019Package Inclusions:-Accommodations

-Roundtrip airport transfers to/from Hewanorra International Airport (UVF)

-Full breakfast, lunch, dinner and snacks each day at a choice of eight

(8) restaurants plus a beach grill-Unlimited beverages at a choice of six (6) bars including a swim up bar.

-Complete resort fitness center offering the latest in exercise equipment

for individual workout-Tennis center featuring four (4) lighted tennis courts

-Full supervised children's activities program for children ages 0-12

plus teens-Water features play area is also available at the children's activity

center-Daily entertainment program with a variety of land activities

-Theme water park attraction plus four (4) swimming pools including an

adult's only pool and outdoor whirlpool-The Surf Shop Kite/Windsurfing Center (Lessons & Equipment additional)

-Evening entertainment and theme nights

-Weekly cocktail party hosted by Resort Management & Staff

-All hotel taxes and gratuities

Package Minimum Stay: 2 nightsPlease Note:-Peak season holidays may require minimum stays greater than 2 nights

for the All Inclusive PackagePackage inclusions are subject to change.

BONUS FEATURES

2018 Bonus Features:Travel Dates: 12/21/2017 - 01/02/2019-Daily activities

-Use of Fitness Center

-Use of Tennis Court

-Chaise lounges

-Welcome Drink

-Afternoon tea

-Weekly Cocktail Party

-Children have their own water feature play area

-Adults only quiet pool

-Water park features a free form pool with a lazy river and 2

exhilarating waterslides

MISCELLANEOUS INFORMATION

CoCoLand Kidz Klub:-There is a kids club available at the resort where staff will provide a

fun and safe environment for children. There are supervised children activities available for children between the ages of 2-12. The activities vary by age groups (see below).

Please note:-Age groups are: 2-3 years, 4-7 years and 8-12 years

-Hours of operation are 9:00am-5:00pm (hours are subject to change)

-The resort asks that parents bring the following: sunscreen, swimsuit,

change of clothes and sneakers for other activities-The resort has recently added a new amenity the use of local cell

phones. Parents now have the ability to sign in and out a local cell phone when they leave their child at the Kidz KlubTransfer information:-Transfers are included from UVF only (Hewanorra International Airport)

this hotel strongly recommends flying into UVF because it is next to UVF airport.-If air travel is not booked to fly into UVF there will be an additional

charge as well as a 2-hour (plus) ride to the hotel.Local Attractions:-The town of Soufriere: which features a drive in volcano, sulfur

springs, diamond waterfall and the famous Piton mountains (approximately a 45 minute drive from the resort).-The island Capital Castries approximately a 45 minute drive.

General Destination Information - Important!-Please advise all clients traveling to St. Lucia: That the wearing of

camouflage or military apparel is illegal, and enforceable by law.Activities & Entertainment:-Weekly Managers Cocktail Party on Mondays

-Weekly Pirates Party on Tuesdays

-Weekly Caribbean Party held on Saturdays

-Local entertainment or performances every night

General:-Tipping: Coconut Bay Resort & Spa has a No Tipping policy for all team

members.-Currency Exchange: Available at the Front Desk

-Electrical Current: 220 volts, 60 cycle.

Wedding Facilities:-Wedding Gazebo: Hosting up to 30 guests.

-Wedding Center: Hosting up to 60 guests.

Meeting Facilities:-Caribbean Conference Room: Hosting up to 200 guests.

Restaurant Dress Codes:-Resort Casual Wear: shorts, tank tops, shoes, bathing suits with cover

ups.-Resort Evening Wear: Dress pants or jeans for men, shirts with sleeves

and collars, dress shoes. No flip flops or shorts permitted.

CANCELLATION FEES

2018:12/21/17-01/01/18, within 45 days, 100% penalty.01/04/18-04/15/18, within 21 days, 2-night penalty.04/16/18-12/20/18, within 14 days, 2-night penalty.No Show Policy:Guests that are a no show will incur a full penalty (full cost of stay).2019:12/21/18-01/03/19, within 45 days, 100% penalty.01/04/19-04/15/19, within 21 days, 2-night penalty.04/16/19-12/20/19, within 14 days, 2-night penalty.12/21/19-01/02/20, within 45 days, 100% penalty.No Show Policy:Guests that are a no show will incur a 100% penalty.