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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino
Visual Tour: Sheraton Puerto Rico Conv. Center Hotel & Casino

HOTEL INFORMATION

Sheraton Puerto Rico Hotel & Casino
200 Convention BoulevardSan Juan, Puerto Rico 00907

Distance from hotel to Luis Munoz Marin International Airport (SJU), 8 miles (13 kms).

Distance from hotel to port, 1 miles (2 kms).

Distance from hotel to city center, 1.5 miles (2 kms).

Recognized as San Juan's modern urban resort, the Sheraton Puerto RicoHotel & Casino is ideally situated just minutes away from historic OldSan Juan, cruise terminals, San Juan beaches, the international airport,and variety of restaurants and gathering spots. Guest can enjoy an arrayof onsite activities including a four stories high lavish outdoor sundeckadorned with tropical landscaping and complemented by a large infinityswimming pool overlooking the San Juan Bay and cruise port. An exciting lobby lounge, a pulsating casino open 24 hours and a first class spa andfitness studio are just a few amenities that makes this property theideal place to stay.The hotel's comfortable and contemporary design offers guestrooms and suites with floor to ceiling windows featuring stunning views of the cityand San Juan Bay. For an additional level of comfort, the hotel offers the exclusive Sheraton Club Lounge with 24 hour access, enhanced continental breakfast and evening hors d'oeuvres. The Club is located onthe 12th floor with an outdoor terrace showing spectacular views of San Juan Bay, Condado and Old San Juan.For a unique gastronomic experience, the Sheraton Puerto Rico Hotel & Casino offers a diverse selection of culinary options that include Choices Restaurant with creative Latin cuisine, The Cafe grab and go, TheDistrict Lounge & Sushi Bar with Asian tapas, The Bay Pool Bar & Grill,24 hours In Room Dining, Texas de Brazil Brazilian Steakhouse and Metropol Restaurant, a well-known local Cuban-Puerto Rican cuisine.

HOTEL AMENITIES

  • Bar Beach (nearby)
  • Boutiques (nearby) Business Center (24-hour)
  • Business Services ($) Concierge
  • Gift Shop Marina (nearby)
  • Meeting Facilities Pools
  • Restaurants Room Service (24-hour)
  • Casino
  • Casino Metro, is one of the largest casinos in San Juan. The casino at
  • Sheraton Puerto Rico Hotel & Casino features over 400 slot machines and
  • 16 table games, including blackjack, roulette, baccarat, pai gow poker
  • and three-card poker. Casino is open 24 hours (the hours are subject to
  • change).
  • Spa: ($)
  • Zen Spa Retreat, surrender yourself to a unique spa experience that
  • blends Western and Eastern cultures in a tropical setting. The Zen Spa
  • Retreat offers deluxe spa products and special facilities including
  • relaxation lounges, tea room, lockers, showers, saunas, steam rooms and
  • a spa boutique.
  • Parking: ($)
  • The hotel features a parking lot with 410 covered spaces as well as an
  • uncovered roof level. The hotel offers self-parking and valet service
  • for a fee, as well as casino visitor rates. Valet parking service is
  • available on a first come, first served basis (spaces are limited and
  • oversized vehicles are not permitted). Low emission vehicles are granted
  • special parking spaces close to the elevator on each floor.
  • Fitness Center
  • The Sheraton Fitness Center, located on the third floor of the hotel, is
  • well-equipped with the latest exercise and conditioning equipment,
  • including treadmills, stair-masters, bicycles, and universal weight
  • machines. The clean, contemporary space boasts floor-to-ceiling windows
  • for spectacular bay views.
  • Business Center
  • The Business Center serves as an on-site "copy shop" for any printing,
  • copying, scanning, binding, faxing and other business needs.
  • There is a charge for all services and facilities. The hotel also offers
  • an on-site personal computer and black & white printer. Guests' personal
  • computers may not be used inside the business center.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
-Children's age break is 17 years old.
Maximum Occupancy:
2018:Traditional - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Superior - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Deluxe - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Club City View - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Club Bay View - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Executive Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Bayview Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
San Juan Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
2019:Traditional - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Superior - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Deluxe - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Club City View - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Club Bay View - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Executive Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Bayview Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
San Juan Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children or 1 adults and 3 children.
Traditional, (TDL) The clean and uncluttered Traditional Rooms at Sheraton Puerto Rico Hotel & Casino provide a calm respite from the hubbub of the thriving convention center district of San Juan. These guest rooms are styled in contemporary fabrics, dark wood and softneutral tones accented by a soothing pale orange wall and stylish chaise.
Settle in to watch the 40-inch flat-screen television, positioned on aParsons table, or listen to your favorite music on the iPod dockingstation.
Traditional Rooms include great city views, plus high-speed internetaccess, ergonomic desk chairs and a state-of-the-artsafe-lock key card system.
Queue up the perfect soundtrack, and then just relax in the comfort ofyour room while taking in the activity of the beautiful San Juan Area. Stow belongings in the closet with built-in dresser drawers or in the in-room safe. Getting ready is easy with amenities such as a coffee maker and iron/ironing board. Sink into the Sheraton Sweet Sleeper(TM) king ordouble beds and the duvet ensemble, including double- and triple- crisp,white cotton sheets, feather and down pillows, plush-top mattress and theembroidered white crest pillow, for a refreshing night's sleep. 310 square feet.
View: City. Superior, (SUP) The clean and uncluttered Superior Rooms at Sheraton Puerto Rico Hotel & Casino provide a calm respite from the hubbub of thethriving convention center district of San Juan. These guest rooms are styled in contemporary fabrics, dark wood and soft neutral tones accentedby a soothing pale orange wall and stylish chaise. Settle in to watch the40-inch Sony flat-screen television, positioned on a Parsons table, orlisten to your favorite music on the Sony iPod docking station.
The Superior Rooms includes a stunning San Juan Bay view plus high-speedinternet access, ergonomic desk chairs and a state-of-the-art safe-lock key card system.
Queue up the perfect soundtrack, and then just relax in the comfort of your room while taking in the activity of the beautiful San Juan Area.
Stow belongings in the closet with built-in dresser drawers or in the in-room safe. Getting ready is easy with amenities such as a coffee maker and iron/ironing board. Sink into the Sheraton Sweet Sleeper(TM) king ordouble beds and the duvet ensemble, including double- and triple- crisp,white cotton sheets, feather and down pillows, plush-top mattress and theembroidered white crest pillow, for a refreshing night's sleep. 310 square feet.
Deluxe, (DLX) The Deluxe Rooms at Sheraton Puerto Rico Hotel & Casinooffer style and comfort with their soft neutral accents, attractivefurnishings and pleasing private balcony with bay view. These rooms feature the Sheraton Sweet Sleeper(TM) Bed, a stylish chaise, a comfortable work station with high-speed Internet access and ergonomic desk chairs and a newly updated safe-lock card key system.
Placed on a Parsons table facing the bed, the 40-inch flat-panel television allows for superior viewing. Guests can also listen to favorite songs on the iPod docking station. Or, simply take in the activity of the bustling San Juan Bay from the privacy of your own balcony while the tropical breeze lets you drift away. Other great amenities include a sleek bathroom with combined tub/shower, a hair dryer, iron/ironing board and a closet with built-in dresser drawers,plus an in-room coffee maker for brewing a fresh cup of coffee anytime.
Sink into your comfortable king or double bed with duvet ensemble,including crisp, white, cotton sheets, feather and down pillows and plush-top mattress, and enjoy the sweetest dreams. 310 square feet.
Club City View, (CCV) Sheraton Club Rooms offer contemporary decor, plushcarpeting and subtle accents. Both business and leisure travelers take pleasure in the upgraded amenities, from the plush terrycloth robe and weekday newspaper delivery to the complimentary local telephone calls. All of the standard amenities will ensure guests' comfort while travelingfor business, from the spacious desk with ergonomic chair to the 40-inchflat-panel television, iPod entertainment system, iron/ironing board, coffee maker and supremely soothing Sheraton Sweet Sleeper(TM) Bed. 310square feet.
Sheraton Club room guests have special access to the Club Lounge. A relaxing, upscale space, the 12th-floor Club Lounge offers complimentarybreakfast, afternoon hors d'oeuvres and a variety of beverage options, plus a large, open-air deck with stunning San Juan and bay views. Take advantage of the private Club Lounge where you can connect with friends,meet with your team or simply relax by catching your favorite televisionshow. Need to get some work done?? A copier/fax/printer and complimentaryoffice supplies are ready to go. Complimentary fitness center access andhigh-speed Internet access are also included.
Bedding: 1 king bed. View: City. Club Bay View, (UB8) Sheraton Club Rooms offer contemporary decor, plushcarpeting and subtle accents. Both business and leisure travelers takepleasure in the upgraded amenities, from the plush terrycloth robe and weekday newspaper delivery to the complimentary local telephone calls. All of the standard amenities will ensure guests' comfort while travelingfor business, from the spacious desk with ergonomic chair to the 40-inchflat-panel television, iPod entertainment system, iron/ironing board, coffee maker and supremely soothing Sheraton Sweet Sleeper(TM) Bed. 310square feet.
Sheraton Club room guests have special access to the Club Lounge. A relaxing, upscale space, the 12th-floor Club Lounge offers complimentarybreakfast, afternoon hors d'oeuvres and a variety of beverage options,plus a large, open-air deck with stunning San Juan and bay views. Take advantage of the private Club Lounge where you can connect with friends,meet with your team or simply relax by catching your favorite televisionshow. Need to get some work done?? A copier/fax/printer and complimentaryoffice supplies are ready to go. Complimentary fitness center access andhigh-speed Internet access are also included.
View: Bay. Executive Suite(*), (EXZ) access to Sheraton Club lounge with continentalbreakfast daily, hors d'oeuvres and cocktails nightly, contemporary design, 310 square feet, Sheraton Sweet Sleeper Bed, bathtub-shower, spacious work desk, high-speed internet access, chaise, Parsons tablewith 40 inch flat panel television, in-room safe, closet with built-in dresser drawers, iron with ironing board, hair dryer, coffee maker andiPod entertainment station.
Bedding: 1 king bed or 2 double beds. Bay View Suite(*), (BVZ) is the ideal place for the business traveler who needs to work but also wants time and space to relax. These suites affordplenty of opportunity for both, with their separate living area with spacious work desk and ample room to concentrate. Step onto the balcony to enjoy the bay view, or Spread out your project on the parlor's large work desk, or unwind after a day of work or play in this cleanly designed, comfortable space, complete with inviting chairs and a chaise that is great for reading or drinking coffee. Listen to music on the iPod dockingstation, and settle into the ergonomic desk chair to take advantage of the high-speed Internet access. Surrender to relaxation in front of the 40-inch flat-screen television. Complimentary 1-800 calls up to 60minutes are also included.
The Bayview Suite is conveniently furnished with a comfortable bathroomwith combined tub/shower and terrycloth bathrobe, a sleek Parsons tablefor the flat-panel television, an in-room safe, closet with built-in dresser drawers, an iron/ironing board, coffee maker and more so thatyou can focus on the task at hand. When it's time to turn out the light,sink into the king-sized Sheraton Sweet Sleeper(TM) Bed, complete withcrisp, white sheets and classic duvet ensemble for a most restful night'ssleep. 675 square feet. (no double beds available)Bayview Suite guests also enjoy special access to the Club Lounge for complimentary breakfasts, evening hors d'oeuvres and relaxation in therefreshing bay breeze on an expansive 12th-floor roof deck. Complimentaryfitness center access and high-speed Internet access are also included. San Juan Suite(*), (YTT) Named for the second-oldest city in North America,the San Juan Suite is a prime location to work or play. In addition to the large living area complete with a pantry and sink, large Parsons workdesk, and wired and wireless high speed internet access, this one-bedroomsuite offers a half-bath off the living area, and a master bedroom with a full bath and king-size Sheraton Sweet Sleeper" Bed. Wrap yourself in the terry bathrobe after a relaxing shower and settle in front of the 40"flat screen television, or queue up your favorite tunes on the iPod entertainment system for a soundtrack while you read or simply sit andrelax on the private balcony or patio.
Featuring all our standard amenities plus views of the Infinity Pool,Convention Center, and the San Juan Bay, the San Juan Suite is a truly opulent home away from home. San Juan Suite guests also enjoy special access to the Club Lounge, for complimentary breakfasts, evening hors d'ouevres, and relaxation in the refreshing bay breeze on an expansive 12th floor roof deck.
Bedding Requests-Specific bedding requests are fulfilled upon availability, but cannot always be guaranteed. -During certain peak seasons rooms with king beds and connecting rooms are limited.
-Cribs are available at no extra charge and are confirmed upon check-in, based on availability.
(*) Denotes on request basis only, no allotment given.
All accommodations include: coffee maker, hairdryer, internet access(high speed), iron, work desk, rollaway beds (not available), telephones(two-line), television (flat screen), voicemail and ironing board.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Pool Bar & Grille, Enjoy San Juan's sensual afternoons on theplush sofas and cabanas. The perfect spot to enjoy a bayside lunch orlight snack or to relax and unwind with a cocktail as the sun sets, theBayfront Grill serves an array of gourmet, Caribbean-influenced cuisineincluding sand- wiches, burgers, wraps and salads in a casual setting.Select from the menu of unique tropical cocktails and frozen thirstquenchers. Have the talented staff mix up your drink as you bask by the4th floor infinity pool, or enjoy a refreshing bite in between dips inthe water. Pool Bar & Grille. Cuisine: Caribbean. Atmosphere: SensualBayside. Setting: Bay View. Smoking Permitted: No. Hours:12:00pm-5:00pm.Lobby Lounge Bar, The perfect spot for a drink and quietconversation, and the ideal perch for lobby people-watching: cocktailservice and succulent small bites from the tapas menu are offered inthis relaxed setting that reaches from the lobby lounge to the outdoorterrace. TVs on the wall allow guests to catch the news or the score inthat important match, and live music on Thursday, Friday, and Saturdaykeeps the atmosphere fun and engaging. Cuisine: Tapa. Atmosphere:Sensual Lounge. Setting: Sophisticated yet relaxed. Serving Style: A LaCarte. Dress Code: Business Formal. Smoking Permitted: No. Hours:Sunday-Wednesday 2:00pm-1:00am; Thursday-Saturday 2:00pm-2:00am.Choices, Guests will feel at home in the indoor or al frescoeatery, serving breakfast, lunch and dinner daily. Featuring traditionalfavorites with a creative twist. Choices provides a sophisticated yetcasual and comfortable atmosphere that is ideal for any number ofoccasions or gatherings. Enjoy the freshest ingredients the Puerto Ricannative and Executive Chef has to offer accompanied by impeccableservice. Cuisine: Modern. Dress Code: Business Formal. Hours: Daily6:30am-2:00pm; Sunday-Thursday 6:00pm-10:00pm; Friday & Saturday6:00pm-11:00pm. Atmosphere: Casual yet sophisticated.Texas De Brazil, The rustic ambiance of Texas de Brazil boasts atouch of elegance and first-class service. Treat yourself to theseasonal salad bar that includes 50-60 options, such as appetizers,gourmet vegetables, and soups. For as long as you want, carvers willgenerously serve various cuts of seasoned beef, lamb, pork, chicken, andBrazilian sausage, all accompanied by traditional side items andhouse-baked Brazilian cheese bread. As you dine endlessly on Brazilianfare, let one of the in-house wine connoisseurs select the perfectpairing from the extensive, award-winning wine lists, or sip on afreshly-made Caipirinha, the signature cocktail. Complete your diningexperience with one of the many decadent dessert selections, then relaxwith an after-dinner drink, a steaming espresso, or a hand-rolled cigar.Cuisine: Brazilian. Dress Code: Casual Sophistication. SmokingPermitted: No. Parking: Valet parking is available. Hours: Monday-Friday5:00pm-10:00pm; Saturday 4:00pm-11:00pm; Sunday 12:00pm-10:00pm.

MEAL PLAN OPTIONS

Continental Breakfast Plan - CPContinental breakfast daily.-Booking Dates: 08/17/2018 - 12/20/2018

-Travel Dates: 01/02/2016 - 12/20/2018

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Arecibo Radio Telescope: 80 miles(129 kms) by car

-Condado: 1.8 miles(3 kms) by car

-Plaza las Americas: 5.0 miles(8 kms) by car

-Local Shopping: 5 miles(8 kms) by car

-Local Restaurants: 2 miles(3 kms) by car

-El Yunque National Forest: 40 miles(65 kms) by car

-El Capitolio: 1 mile(2 kms) by car

-Walking Tour of Old San Juan: 2 miles(3 kms) by car

-Fortress El Morro: 2 miles(3 kms) by car

-Fortress San Cristobal: 2 miles(3 kms) by car

-Bacardi Tour: 24 miles(39 kms) by car

-La Fortaleza: 1 mile(2 kms) by car

CANCELLATION FEES

2018:01/02/18-11/22/18, within 2 days, 1-night penalty.11/23/18-11/24/18, within 7 days, 100% penalty.11/25/18-12/20/18, within 2 days, 1-night penalty.No shows will incur a full penalty.Early departures will incur a 1-night penalty.2019:12/21/18-01/01/19, within 7 days, 100% penalty.01/02/19-04/28/19, within 7 days, 1-night penalty.04/29/19-11/27/19, within 3 days, 1-night penalty.11/28/18-12/01/19, within 7 days, 100% penalty.12/02/19-12/20/19, within 3 days, 1-night penalty.