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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Riu Playacar

HOTEL INFORMATION

Riu Playacar
Av. Xaman-Ha, Mz. 6, Lote 6, Condominio Playacar77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to Playa del Carmen, 3 kms (2 miles).

Distance from hotel to Cancun International Airport (CUN), 35 miles (56 kms).

The Riu Playacar is a charming and colorful Caribbean style resort,located opposite a lovely white sandy beach surrounded by lush tropical gardens, just 5 minutes from Playa del Carmen. This property features386 spacious guestrooms with a full range of amenities including a mini-bar and liquor dispenser. The guests enjoy a full range of sports andentertainment activities, such as RIU's famous theme shows, not tomention the superb international buffet and superb restaurants, as wellas the assortment of facilities available at the sister properties within the RIU Resort complex. With its relaxing atmosphere, Riu Playacar is a perfect holiday choice for families, singles or couples.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Aerobics Aerobics (aqua)
  • Babysitting Services ($) Bar (swim-up)
  • Bars/Lounges (3) Beach
  • Beauty Salon ($) Bicycle Tours (nearby) ($)
  • Billiards Boat Rentals ($)
  • Breakfast Room Car Rental Desk
  • Children's Activities Children's Playground
  • Currency Exchange ($) Disco (nearby)
  • Dive Center ($) Doctor (on call) ($)
  • Entertainment Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center Floors (3)
  • Game Room (nearby) Gift Shop ($)
  • Golf (nearby) ($) Gym
  • Ice Machines Jacuzzi (outdoor)
  • Juice Bar ($) Laundry Service ($)
  • Medical Services ($) Multilingual Staff
  • Newsstand ($) Parking Facility
  • Ping Pong Pool (children's)
  • Pools (outdoor) (2) Poolside Beverage Service
  • Poolside Grill Poolside Meal Service
  • Restaurants (3) Rooms (396)
  • Safe Deposit Boxes (in room) Sauna
  • Snack Bar Spa ($)
  • Sun Beds Sundries Shop ($)
  • Table Tennis Taxi Stand ($)
  • Tennis Umbrellas (beach/pool)
  • Volleyball (beach) Watersports (motorized) ($)
  • Watersports (non-motorized) Wedding Coordinator ($)
  • Wedding Site ($)
  • Atm
  • -ATM available in the hotel to withdraw Mexican Pesos only. No US Dollar
  • exchange at the hotel.
  • Internet Access (wireless)
  • -WiFi is available in the common areas of the hotel (24 hours a day)
  • free of charge.
  • -WiFi is available in the guest rooms for a fee ($).
  • Entertainment
  • Entertainment:
  • -Daytime entertainment programme for children ages 4 to 7 and ages 8 to
  • 12 at RiuLand (daily)
  • -Daytime entertainment programme for adults (daily)
  • -Live music, shows or RIU evening programme (daily)
  • -Complimentary entrance to "La Piata" night club and drinks (Riu
  • Tequila, open every night)
  • Activities
  • -One (1) introductory scuba diving lesson in the pool
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 12 years old. Maximum Occupancy:
2018:Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 child.
Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Ocean View - 2 adults or 2 adults and 1 child.
Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
*This category requires a minimum occupancy of 4 paying adults.
2019:Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 child.
Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Double Room Ocean View - 2 adults or 2 adults and 1 child.
Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
*This category requires a minimum occupancy of 4 paying adults.
Double Room, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenishedmini-bar and liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room.
Bedding: 1 king bed or 2 double beds. Double Room Connecting, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularlyreplenished mini-bar and liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, hair-dryer and amenities kit. Balcony or terrace. Free wifi service availablein room. Connecting rooms can be either 2 rooms connected by an interiordoor or 2 rooms connected through a private hallway with an exterior door.
Double Room Handicapped(*), Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularlyreplenished mini-bar and liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, hair-dryer and amenities kit. Balcony or terrace. Free wifi service availablein room. Handicapped rooms are wheelchair accessible and equipped withroll-in shower and handrails.
Double Room Ocean View, Accommodation offers air conditioning, ceilingfan, 1 king size bed, direct dial phone, regularly replenished mini-barand liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenitieskit. Balcony with ocean view. Free wifi service available in room.
Bedding: 1 king bed. Junior Suite, (JRS) Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa-bed, directdial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, in-room safe, iron and ironing board, walk-in closet. Bathroom equipped with shower, bidet, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room.
Number of accommodations: 2Bedding: 2 double beds. Accommodation amenities include: bidet.
(*) Denotes on request basis only, no allotment given.
All accommodations include: iron (on request), television (satellite),balcony or patio, safety deposit box, sprinkler system, crib (onrequest), ironing board (on request), air conditioning, bathtub, radio,shower, telephone (direct dial), hairdryer, liquor dispenser, alarmclock, ceiling fan, rollaway bed (on request), smoke detector and maidservice.
Mini-barFully stocked and regularly restockedSpecific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Anana, Lobby BarLa Cumbia, Lounge bar with terrace,Las Olas, Pool and swim-up barJade, Asian restaurant, a la carte for dinner.Mexican Restaurant, A la carteSteakhouse, A la carteThe Palms, Buffet and live cooking stations. Special eveningswith themed buffet three times a week.Please Note:Dress Code: -Formal dress is required for dinner.

-Main restaurant: No sleeveless t-shirts for gentlemen.

-Theme restaurants: Long trousers. No sleeveless t-shirts for gentlemen.

Please Note:-Reservations are no longer required for specialty restaurants at Riu

Hotels.

-They will operate on a first come, first serve basis, within normal

operating hours.

SPECIALTY PACKAGE (ALL INCLUSIVE 2018-2019)

ALL INCLUSIVE PACKAGE 2018-2019Booking Dates: 05/18/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2019Package Inclusions:-Breakfast, lunch and dinner

-Unlimited reservation free dining (theme restaurants on a first come,

first serve basis, within customary operating hours)-Snacks available 24 hours a day (after hours: Anana lobby

bar)-Local and international beverages available 24 hours

-Regularly restocked minibar and liquor dispenser

-Access to all bars at Riu Yucatan and Riu Tequila

-Sports and activities: Beach volleyball court, table tennis, gym,

catamaran, kayaking, bodyboarding and snorkeling equipment-One introductory scuba diving lesson in the pool

-Daytime entertainment program for adults (daily) includes fitness

programs-Daytime entertainment program for children age 4 to 12 at RiuLand (daily)

-Live music, shows or RIU evening program (daily)

-Complimentary access to Pacha discotheque at Riu Tequila (open 7 nights

a week), drinks includedPackage inclusions are subject to change.

BONUS FEATURES

-Bottled water

-Afternoon tea

-Daily activities

-Morning coffee

-Welcome Drink

-Towels

-Use of Fitness Center

-Watersports (Non-Motorized)

-Parking

Honeymoon BonusTravel Dates: 12/24/2017 - 12/23/2019-Honeymooners will receive a surprise gift in their room upon arrival.

-Marriage certificate required (Emission date of less than 90 days).

MISCELLANEOUS INFORMATION

Spring Breaker Policy:Definition of Spring Breaker/Spring Breaker Group:-High School through College aged individuals who vacation in traditional

or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.-Any group or individual arriving on RIU Hotels & Resorts property with

the characteristics as described in the above definition will not be admitted on property, with no refund.-Please be advised that Riu Hotels and Resorts will use any and all

means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.-Spring Breakers (either groups or individuals) are not allowed at any

RIU property at any time during the year.-RIU Hotels & Resorts reserves the right to withhold admission to any

Spring Breaker arriving on property.

Accepted Credit Cards: -Visa

-MasterCard

Environmental Levy:The Municipalidad of Solidaridad in the Rivera Maya is one of the mostbeautiful places in the Mexican Caribbean. Tourism has been instrumentalin driving the economic and social development of the region. In aneffort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmentallevy on visitors. Effective for travel 01/01/18 onwards, hotels willcollect 20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.Exchange Privileges:-This hotel has exchange privileges with Riu Yucatan and Riu Tequila

Minimum Age Requirements:-At least one person 21 years or older is required in every room during

the months of February through May.-During the remainder of the year, at least one person 18 years or older

is required in every room.-The Hotel reserves the right of admission and may request a guest

present his/her passport or official ID as proof of age.

-Guests can and will be removed from the property, at their own expense,

if any disturbance or complaint from other guests or hotel staff arises.-Parties in rooms are not permitted.

-Unruly behavior by individuals or groups is not allowed at any property

at any time during the year.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Downtown Playa del Carmen

-Downtown Playacar

-Xel-Ha

-Cancun city

-Xcaret

CANCELLATION FEES

2018:12/24/17-04/30/18, within 3 days, 2-night penalty.05/01/18-12/23/18, within 3 days, 1-night penalty.No Shows:12/24/17-04/07/18, 2-night penalty.04/08/18-12/23/18, 1-night penalty.2019:12/24/18-04/30/19, within 3 days, 2-night penalty.05/01/19-12/23/19, within 3 days, 1-night penalty.No Shows:12/24/18-04/07/19, 2-night penalty.04/08/19-12/23/19, 1-night penalty.