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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

The Reserve At Paradisus Palma Real

Visual Tour: The Reserve at Paradisus Palma Resort

HOTEL INFORMATION

The Reserve at Paradisus Palma Real
Playa de BavaroPunta Cana, Higuey, Dominican Republic

Distance from hotel to Punta Cana International Airport (PUJ), 25 minutes.

Distance from hotel to Casa De Campo International Airport (LRM), 30 minutes.

Distance from hotel to Las Americas International Airport (SDQ), 2 hours.

The Reserve at Paradisus Palma Real is a brand new resort-within-a-resort offering exclusive access to separatesparkling new pools for kids and adults, a private lounge and an all new, all luxury collection of 192 oversized Paradisus Resort Residential Suites including the brand new Swim-up Suite with private access to the main pool.One Bedroom Suites and Luxury Junior Suites, each is

spacious, beautifully designed and elegantly appointed.

Along with 80 signature Paradisus Family Concierge suites,renowned for their comfort and irresistible array of family friendly amenities.The Reserve at Paradisus Palma Real Resort is located in the Dominican Republic's legendary Bavaro Beach area. Only20 minutes from Punta Cana International Airport, The Reserve is situated at the entrance of the Paradisus Palma Real Resort complex.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Activities Aerobic Classes
  • Aerobics (water) Babysitting Services ($)
  • Banquet Room Bar (swim-up)
  • Beach Beauty Salon ($)
  • Boat Rentals ($) Breakfast Room
  • Business Center ($) Car Rental ($)
  • Casino ($) Concierge
  • Conference Rooms ($) Currency Exchange ($)
  • Dive Center ($) Doctor (on call) ($)
  • Entertainment Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center Gift Shop ($)
  • Golf (nearby) ($) Grill (poolside)
  • Ice Machines Internet Service ($)
  • Jacuzzi Laundry Service ($)
  • Meal Service (poolside) Medical Services ($)
  • Meeting Room ($) Multilingual Staff
  • Parking Facility PC Service
  • Ping Pong Safety Deposit Box (in room)
  • Sauna Snack Bar
  • Spa ($) Sundries Shop
  • Table Tennis Taxi Stand ($)
  • Tennis Instructor ($) Tour Desk
  • Tours & Excursions ($) Umbrellas (beach/pool)
  • Volleyball (beach) Wake-Up Service
  • Watersports (motorized) ($) Watersports (non-motorized)
  • Wedding Coordinator Wedding Site
  • Spa: ($)
  • 24401 sq. ft. YHI Spa ($), Full service spa, masagge cabins, body
  • and facial treatments, spa boutique, spa salon and a state-of-the
  • art health club.
  • Lounge
  • Private family concierge lounge
  • Children's Activities
  • Spectacular Kid's zone 7800 sq. ft.
  • Pools
  • 3 swimming pools, featuring the signature GABI main swimming
  • pool with water ritual feature, 1 family swimming pool and 1 small
  • kid's splash pool.
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in/check-out policy: Check out for Family Concierge is 1:00 pm. All others, check out is 12:00pm.
If client wants to keep using the facilities and/or use their room after check out time, it is subject to availability and there is a fee. Clients need to inform the hotel that they are interested in late check out when they arrive at the hotel.
Should a client refuse to pay extra, the front desk will cut their All Inclusive bracelet and inform the guest(s) that they can wait for their transfer in the lobby. Water and soft drinks will be offered at the bar, courtesy of the resort. Client will be able to use hospitality room if necessary. Royal Service clients will be able to use the lounge as a waiting place as well.
Children Policy:
Children's age break is 12 years old. Maximum Occupancy:
2018:Paradisus Suite - 3 adults or 2 adults and 2 children. One Bedroom Suite with Private Garden - 3 adults or 2 adults and 2 children.
Family Concierge One Bedroom Suite - 3 adults or 2 adults and 2 children.
One Bedroom Master Suite - 3 adults or 2 adults and 2 children.
One Bedroom Suite Swim-Up - 3 adults.
Family Concierge One Bedroom Master Suite - 3 adults or 2 adults and 2 children and 1 infant under 2 years old, or 3 adults and 1 child.
One Bedroom Master Suite with Private Garden - 3 adults or 2 adults and 2 children.
One Bedroom Master Suite Swim-Up - 3 adults.
Two Bedroom Master Suite - 6 adults or 6 adults and 1 child or 4 adults and 3 children.
Family Concierge Two Bedroom Suite - 6 adults or 6 adults and 1 child or 4 adults and 3 children.
Two Bedroom Suite Swim-Up - 6 adults.
The Reserve Beach Luxury Junior Suite Ocean View - 3 adults or 2 adults and 2 children.
The Reserve Beach Luxury Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.
The Reserve Beach Suite Ocean Front - 3 adults or 2 adults and 2 children.
2019:2019:Paradisus Suite - 3 adults or 2 adults and 2 children. The Reserve One Bedroom Suite with Private Garden - 3 adults or 2 adults and 2 children.
The Reserve Family Concierge One Bedroom Suite - 3 adults or 2 adults and 2 children.
The Reserve One Bedroom Master Suite - 3 adults or 2 adults and 2 children.
The Reserve One Bedroom Suite Swim-Up - 3 adults or 2 adults and 2 children.
The Reserve Family Concierge One Bedroom Master Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
The Reserve One Bedroom Master Suite with Private Garden - 3 adults or 2 adults and 2 children.
The Reserve One Bedroom Master Suite Swim-Up - 3 adults or 2 adults and 2 children.
The Reserve Two Bedroom Master Suite - 6 adults or 6 adults and 1 child or 4 adults and 3 children.
The Reserve Family Concierge Two Bedroom Suite - 6 adults or 6 adults and 1 child or 4 adults and 3 children.
The Reserve Beach Luxury Junior Suite Ocean View - 3 adults or 2 adults and 1 child.
The Reserve Beach Luxury Junior Suite Ocean Front - 3 adults or 2 adults and 1 child.
The Reserve Beach Suite Ocean Front - 3 adults or 2 adults and 1 child.
The Reserve One Bedroom Suite With Private Garden, Separate living room area with sofa bed. Whirlpool for two on the terrace. 818 squarefeet private outdoor patio and garden area. Private Bali bed and Canopy.
Room is 807 square feet.
Paradisus Suite, (9P2) Whirlpool bath for two on the balcony, connection with One Bedroom Master Suite (for a fee $), dining area. 807 square feet.
The Reserve Family Concierge One Bedroom Suite, Separate living room area with sofa bed. Jacuzzi for two in the terrace. Fullystocked mini-bar including children's drinks. Children's towels, pillows, mini bathrobes and slipper. Children's amenities kit in the bathroom. Play Station available on request. Pillow menu, bathrobes and slippers for the parents. Luxury bathroom amenities.
Personalized turn-down service with cookies and milk. Suites are 807 square feet.
The Reserve One Bedroom Master Suite, Separate Living Room area with sofa bed, dining area, Jacuzzi for two in the bathroom and inthe terrace. Located on the 2nd or 3rd floor. 1077 square feet.
The Reserve One Bedroom Suite Swim-up, Direct access to the swimming pool from terrace area with submerged beds. Separate living room areawith sofa bed. Whirpool for two on the terrace. 818 square feet, privateoutdoor patio and garden area. Private Bali bed and canopy. Suites are 807 square feet.
The Reserve Family Concierge One Bedroom Master Suite, Fully stockedmini-bar including children's drinks. Separate living room are a with sofabed and ding area. Jacuzzi for two in the terrace and bathroom.
Children's towels, pillows, mini bathrobes and slippers. Children'samenities kit in the bathroom. Pillow menu, bathrobes and slippers forthe parents. Luxury bathroom amenities. Personalized turn-down service with cookies and milk. PlayStation available on request. Suites are 1077square feet.
The Reserve One Bedroom Master Suite With Private Garden, Separateliving room area with sofa bed. Dining area. Jacuzzi for two in the terrace and bathroom. 915 square foot private outdoor patio and garden area. Personal Bali Bed and canopy. Suites are located on the groundfloor. Suites are 1077 square feet.
The Reserve One Bedroom Master Suite Swim-up, Direct access to the swimming pool with submerged beds from terrace area. Separate living room area with sofa bed and dining area. Whirlpool for two in the bath-room and terrace. 915 square foot private outdoor patio and garden area. Private Bali bed and chaise lounge. Suites are 1077 square feet.
The Reserve Two Bedroom Master Suite, The Two Bedroom Master Suite is two connected rooms: The Reserve One Bedroom Suite andThe Reserve One Bedroom Master Suite. Suites have a king size bed or two full size beds and measure 175 m2. They offer hydro-massagetub for two on the terrace and in the bathroom and a separated dining area. Services: 24 hours room service, WiFi internet, laundry service ($). Equipment: Mahogany furniture, marble floors, separate lounge areawith sofa-bed, individually controlled air conditioning, private terrace or balcony, double wardrobe, two flat screen TVs, CD and DVD player,coffee machine, minibar restocked daily and a safe.
The Reserve Family Concierge Two Bedroom Suite, These large suitesfeature either one king size or two queen beds and a separate livingroom area with sofa bed. They offer a connection with Luxury JuniorSuites. They also boast a luxurious bathroom with Jacuzzi for two, double sinks and separate European spa jet shower, stocked minibar,equipped kitchen and dining area and all of the amenities that definethese luxurious Caribbean Resort suites. Free WiFi available in rooms. These guestrooms are located at The Reserve at Paradisus Palma Realresort, the exclusive area offering access to separate, sparkling new pools for kids and adults, and a private lounge. Room size is 1495 square feet.
The Reserve Two Bedroom Suite Swim-up, This is a combination of the Paradisus Suite and One Bedroom Suite Swim-Up.
The Reserve Beach Luxury Junior Suite Oceanview, 669 square feet new guest room with 1 king-size bed, living area with sofa bed and private balcony (178 square feet) with ocean view.
The Reserve Beach Luxury Junior Suite Ocean Front, 548 square feet new guest room with 1 king-size bed, living area with sofa bed and private balcony (105 square feet) with beautiful ocean front views.
The Reserve Beach Suite Ocean Front, 704 square feet new guest room with a fresh, modern and elegant design. 1 king-size bed and private terrace with beautiful ocean front views, also features a separate living room with sofa bed and dining area. Additional features - 162 square feet, private terrace with a whirlpool, Bali bed, chaise lounges, small table and chairs.
Family ConciergeParadisus Palma Real offers a unique concept of Family Concierge service that starts upon arrival. Families will enjoy a private check-in area, specially appointed Family Concierge Suites and the all-day assistance of a Family Concierge that will be coordinating needs and entertainment for the family's vacation. Family Concierge Suites are adapted with amenities and children's pampering details.
-Elegant VIP area with personalized check-in/check out for all the family but especially for the kids-Private lounge area, with personalized services and snack & drink services all day long-Luxury family suites - family concierge-Family concierge services all day and special activities (such as tennis classes)-Free mobile phone for constant contact with our attentive concierge staff-Paradisus kids kit on arrival including: hat, t-shirt and mini sun cream-Kids pool with pool concierge-Private beach area with pool concierge-Preferential bookings at the restaurants, activities and spa-PS2, XBox 360 or WII consoles in the room (on request)-Free high speed internet in the rooms and the reserve lounge (WiFi).
-Special amenities for the kids in the room including bathrobes and slippers-Bathrobes and slippers including in the room for the parents-Turn-down services with milk and cookies for the children-Personalized minibar with drinks and snack for-Preparation of the jacuzzi "Fun in the bath"Inclusions are subject to change.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Gabi Club, adds a touch of sophistication to the dining optionsat The Reserve at Paradisus Palma Real. With three options throughoutthe day, breakfast, lunch or dinner will become a delicious momentthanks to the quality of the dishes and its fantastic, laid-backatmosphere. The delicious international cuisine and the chic decor makeany moment of the day a dining experience you will want to repeat.Hydrogrill, Lunch at the Hydrogrill is the most enjoyable momentof the day. Located next to this deluxe resort's outdoor pool, therestaurant offers hot and cold snacks, as well as delicious hamburgersand tapas.Mizu, At Mizu Restaurant you can enjoy the spectacle ofTeppanyaki. Authentic Japanese cuisine and a steel hot-plate join forcesto offer you a culinary spectacle by the expert chefs, and the enjoymentof some truly delicious dishes.Olio, Authentic Italian trattoria where you can enjoy magnificentoven- baked pizzas. This restaurant is exclusively for The Reserveguests and offers a warm and welcoming atmosphere making you feel as ifyou had just been transported to Italy itself.Passion By Martin Berasategui, you will enjoy an authentic finedining experience. This prestigious chef has arrived in the Caribbean tooffer his unique creations that have conquered everyone who has dined inhis restaurants throughout the world, earning him a total of 8 Michelinstars. All of this with an elegant atmosphere and stylish black andwhite decor.Evening Dress Code:-For access to all restaurants during the evening, a formal

dress code applies.

-Gentleman should not be wearing shorts and sleeveless

shirts, sandals or any other type of open shoes.

ADD-ON PACKAGE (HONEYMOON 18)

HONEYMOON PACKAGE 2018Booking Dates: 12/23/2016 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-In room bottle of chilled sparkling wine

-In room tropical fresh fruits display

-Rose petal turndown service (one night during your stay)

-Discount on spa services for the bridal couple (not

applicable to spa products)Package Minimum Stay: 7 nightsPackage Restrictions:This package is complimentary with a minimum booking of 7 nights or longer in any room category. A copy of themarriage certificate, within one year of the wedding date, is required upon arrival for validation.

SPECIALTY PACKAGE (ALL INCLUSIVE 18-19)

ALL INCLUSIVE PACKAGE 2018-2019Booking Dates: 12/23/2016 - 12/22/2018 06/07/2018 - 12/22/2019Travel Dates: 12/23/2017 - 12/22/2018 12/23/2018 - 12/22/2019Package Inclusions:-Mini -bar in room (1 daily replenishment of soft drinks,

water and beer requested).-Thirteen great gastronomic offer with different restaurants

a la carte and buffet restaurants (restaurant passion by Martin Berasategui is not included).-24 hours room service

-Premium national and international drinks

-Selected international wine list in all a la carte

restaurants-Twelve bars with unlimited premium beverages

-Swim up bar with unlimited premium beverages

-Life enriching activities, yoga & pilate included

-Four tennis courts (lighting with fee for night use) and a

wide lake style swimming pool.-Two paddle courts (lighting with fee for night use)

-Non motorized water sports

-State of the art fitness

-Access to Yhi Moves (gym)

-Live entertainment every night

-Game room

-Kid's Zone (1 to 12 years old)

-Free WiFi on the resort public areas and rooms

-Disco

-Tax and service charge

Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Kids Zone Information-Kids Zone is for kids from 1 to 12 years of age for The

Reserve guests and 5 to 12 years of age for Paradisus Palma Real guests.

-Tropical theme playground, offering the following features:

Walled gardens, action adventure jungle gym, kid's mini water park with slides and water features-Overnight camping experience

-5.1 Surround Sound Cinema featuring kid's movie time

-Game room equipped with video game consoles

-Mini buffet for kids

-Mini shop

-Mini Club at Paradisus Palma Real: Comfortable air

conditioned area with table games, video games, separate napping area, for children from 5 to 12 years old.Cocotal Golf & Country Club-27 holes gold course

-Complimentary green fees. Rounds are per person per day.

Subject to availability.-Prior reservations are recommended.

-Golf cart and equipment is not included.

-Rental of golf cart is mandatory and at an extra cost.

-Food and beverage consumption & tips at golf course are

not included in all inclusive rates and must be paid directly by guests.-Rounds of golf are non-transferable or interchangeable.

CANCELLATION FEES

2018:12/23/17-01/01/18, within 30 days, 100% penalty.01/02/18-02/15/18, within 13-7 days, 1-night penalty. within 6-1 days, 2-night penalty. within 1 day, 100% penalty.02/16/18-02/24/18, within 30 days, 100% penalty. 02/25/18-03/22/18, within 13-7 days, 1-night penalty. within 6-1 days, 2-night penalty. within 1 day, 100% penalty.03/23/18-03/31/18, within 30 days, 100% penalty. 04/01/18-12/22/18, within 3 days, 1-night penalty. within 2 days, 2-night penalty. within 1 day, 100% penalty.No shows and early departures incur 100% penalty.201912/23/18-01/01/19, within 30 days, 100% penalty.01/02/19-02/14/19, within 13 days, 1-night penalty. within 6 days, 2-night penalty. within 1 day, 100% penalty.02/15/19-02/23/19, within 30 days, 100% penalty.02/24/19-03/31/19, within 13 days, 1-night penalty. within 6 days, 2-night penalty. within 1 day, 100% penalty.04/01/19-04/12/19, within 3 days, 1-night penalty. within 2 days, 2-night penalty. within 1 day, 100% penalty.04/13/19-04/21/19, within 30 days, 100% penalty.04/22/19-12/21/19, within 3 days, 1-night penalty. within 2 days, 2-night penalty. within 1 day, 100% penalty.-No shows will incur a 100% penalty.

-Early departures will incur a 100% penalty.