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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Cozumel Palace

Visual Tour: Cozumel Palace

HOTEL INFORMATION

Cozumel Palace
Av. Rafael E. Melgar Km 15Zona Hotelera Sur77600 Cozumel, Quintana Roo, Mexico

Distance from hotel to town, 15 minutes.

Distance from hotel to Cozumel International Airport (CZM), 10 minutes.

The Cozumel Palace is located in the heart of Cozumel Island on the beautiful Caribbean Sea, on the edge of the world famous Palancar Reef and within walking distance of the main plaza. It offers 169 rooms, 129 of them being Junior Suites, Mediterranean architecture, daily and nightly entertainment and complete water sports facilities. Cozumel Palace also features ocean view rooms, Double Whirlpool Tubin most rooms, 4 restaurants, 2 bars, a gym, diving, snorkeling, 2 swimming pools, 9 treatment rooms, kid's club and a swim-upbar. Enjoy tours to the area's most famous attractions as part of the All-Inclusive plan. Stay at one, enjoy all Palace Resorts(Restrictions may apply).

HOTEL AMENITIES

  • Activities Desk Bar (swim-up)
  • Barber Shop ($) Bars (2)
  • Beach (nearby) Beauty Salon ($)
  • Bell Services ($) Car Rental ($)
  • Children's Club Concierge
  • Currency Exchange Dive Center
  • Dry Cleaning Services ($) Fitness Center
  • Games (available) Ice Machines
  • Laundry Service ($) Massage Services ($)
  • Medical Services (24 hour) ($) Multilingual Staff
  • Restaurants (4) Shopping Gallery
  • Taxis Tour Desk
  • Travel Agency ($) Volleyball (beach)
  • Volleyball (pool) Wedding Services ($)
  • Spa
  • -10 Spa Treatment Rooms
  • Internet Access (wireless)
  • Wireless Internet service is offered in both public areas and
  • guestrooms at no cost for guests using their laptops. If a
  • guest needs to use the computer located in the lobby or
  • business centers, then they must pay the applicable fee.
  • Pools
  • 2 pools including an infinity pool
  • Scuba Diving Demonstration
  • Pool Volleyball and Basketball
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 17 years old. Maximum Occupancy:
2018Ocean View Suite - 4 adults or 2 adults and 2 children.
Ocean Front Suite - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Loft Suite - 4 adults or 4 adults and 2 children or 3 adults and 3 children.
2019Ocean View Suite - 4 adults or 2 adults and 2 children.
Ocean Front Suite - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Loft Suite - 4 adults or 4 adults and 2 children or 3 adults and 3 children.
Two Bedroom Presidential Suite - 4 adults or 4 adults and 2 children or 3 adults and 3 children.
Ocean View Suite, (OVS) Located on the 1st or 2nd floor with a seating area, double whirlpool tub, in room wine, private bath with shower only, most with balcony and hammock, liquor dispenser (containing whiskey, tequila, rum & vodka), minibar (containing sodas, bottled water & domestic beer),satellite TV, purified water, bath amenities, bathrobes and slippers, digital safe (laptop size), individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron/ironing board, wireless internet, 24 hour room service and turndown service. Non smoking rooms available. 2 physically challenged rooms. Bedding: 1 king bed or 2 double beds. Oceanfront Suite, (ONS) Located on the 3rd or 4th floor with a seating area, double whirlpool tub, in room wine, private bath with shower only, most with balcony and hammock, liquor dispenser (containing whiskey, tequila, rum & vodka), minibar (containing sodas, bottled water & domestic beer),satellite TV, purified water, bath amenities, bathrobes and slippers, digital safe (laptop size), individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron/ironing board, wireless internet, 24 hour room service and turndown service. Non smoking rooms available.
Bedding: 1 king bed or 2 double beds. Concierge Level, (CEL) Seating area, double whirlpool tub, in room wine, private bath with shower only, balcony with a hammock,minibar (containing sodas, bottled water & domestic beer), satellite TV, DVD player, CD player, purified water, bathrobes and slippers, digital safe (laptop size), individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock/radio/iPod dock,professional hair dryer, iron/ironing board, wireless internet. Non smoking rooms only. The Concierge Level room requires a 3 night minimum stay.
Bedding: 1 king bed. View: Ocean. TelevisionApple TV with special apps including iTunes & Netflix.
Loft Suite, (LFS) Lower level with 1 bedroom with a king size bed, double whirlpool tub, private bath with shower only. Upper level with 1 bedroom with double beds, private bath with shower only. Balcony with hammock, living room, in room wine, seating area, liquor dispenser (contains rum, whiskey, tequila and vodka), minibar (contains sodas, bottled water, juices & domestic beer), satellite TV, purified water, bath amenities, bathrobes and slippers, digital safe (laptop size),individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron/ironing board, wireless internet, 24 hour room service, turndown service. 12/24/2018Two Bedroom Presidential Suite, (Z2P) Luxury awaits you in this two bed-room ocean-view oasis. Unwind in your own double whirlpool tub or admire glistening views of the Caribbean while lounging on theterrace chaise. The lavish dining and bar area is fully stocked withpremium liquors, domestic and imported beers, and other refresh-ments. When it comes to dining in, guests can request 24-hourroom service, including special menu items from our restaurants'gourmet options. Customize your comfort by making personalselections from the pillow and aromatherapy menus. Concierge Level Inclusions:-Liquor dispenser (contains premium, upgraded brands of liquor: rum, tequila, whisky and vodka)-Upgraded bath amenities-Aromatherapy-Beach bag-Two 25 minute back massages at the Beach/Spa/Treatment rooms-24 hour room service from select restaurants to create a "special menu"-Nightly petit fours-Pillow menu-Nightly turndown service-Exclusive Concierge phone service-Private check in and check out, late check out and early check in (subject to availability).
All accommodations include: air conditioning, slippers, bath amenities,bathrobe, ceiling fan, coffee maker, crib (on request), hairdryer, iron,ironing board, liquor dispenser, mini-bar, rollaway bed (on request),room service (24-hour): ($), safe and alarm clock.
TelephoneUnlimited long distance phone calls to Mexico, Continental US and Canada. Miscellaneous Amenitiesflat iron($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Lobby Bar, Snacks, bar and live music. Open from 11:00am-12:00am.Turquesa, International buffet for breakfast and lunch andItalian dinner a la carte. Wet clothing or uncovered swimwear notallowed.Bugambilias, Mexican dinner a la carte. Long pants, collaredshirts and shoes required.Momonohana, Oriental dinner a la carte. Long pants, collaredshirts and shoes required.Flamingos Snack Bar, Poolside bar, music and snacks.

ADD-ON PACKAGE (HONEYMOON, VOW RENEWAL OR ANNIVERSARY 2018-2019)

HONEYMOON, VOW RENEWAL OR ANNIVERSARY PACKAGE 2018-2019Booking Dates: 05/11/2017 - 12/23/2018 04/26/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2018 12/24/2018 - 12/23/2019Package Inclusions:-A complimentary bottle of sparkling wine

-Mini cake

-Honeymoon dinner at select restaurants

-Two t-shirts

-Breakfast in bed (upon request)

-Guaranteed turndown service

-Honeymooner's desk

-Late check out until 6:00pm (Upon request and subject to

availability).Package Minimum Stay: 3 nightsPlease Note:-This package is complimentary.

Package inclusions are subject to change.

CANCELLATION FEES

201812/24/17-01/03/18, within 14 days, 3-night penalty.01/04/18-12/23/18, within 3 days, 1-night penalty.No shows will incur a 100% penalty.201912/24/18-01/03/19, within 14 days, 3-night penalty.01/04/19-04/13/19, within 3 days, 1-night penalty.04/14/19-04/21/19, within 14 days, 3-night penalty.04/22/19-12/23/19, within 3 days, 1-night penalty.No shows will incur a 100% penalty.