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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

El Dorado Casitas Royale by Karisma

Visual Tour: El Dorado Casitas Royale

HOTEL INFORMATION

El Dorado Casitas Royale Riviera Maya, a Spa Resort by Karisma
Carretera Cancun, Tulum Km. 45Tulum, Punta Brava77710 Municipio de Solidaridad, Quintana Roo, Mexico

Distance from hotel to town, 15 minutes.

Distance from hotel to Cancun International Airport (CUN), 25 minutes.

One of Mexico's premier adults-only, beachfront resorts where couples, wedding parties and honeymooners savor a Karisma Gourmet Inclusive Experience. Guests of CasitasRoyale gain exlcusive access to their own private pools andswim-up bars, a host of concierge services, aromatherapy andpillow menus and more. Luxuriously romantic, this resortprovides a mile of pristine beachfront, 24-hour room service,personal butlers and some of the best-trained chefs,bartenders and servers. Located in the heart of the RivieraMaya, facing the beautiful Mexican Caribbean. 25 minutessouth of Cancun International Airport, 15 minutes north ofPlaya del Carmen, just 10 minutes away from "Mayakobachampionship" golf course, 25 minutes away from the PlayacarGolf Club and numerous wonderful sinkholes, 5 minutes southfrom Puerto Morelos and 35 minutes south of downtown Cancun.

HOTEL AMENITIES

  • Accommodations (205) Activities Desk
  • Aerobic Classes Aerobics (aqua)
  • Ballroom Banquet Room
  • Bar (swim-up) (10) Bars (5)
  • Beach (onsite) Beauty Salon
  • Bicycle Rentals Breakfast Room
  • Business Center ($) Car Rental Desk
  • Concierge Conference Rooms
  • Currency Exchange ($) Dive Center ($)
  • Doctor (on call) ($) Entertainment
  • Exercise Classes Fitness Center
  • Gift Shop Golf (nearby) ($)
  • Hospitality Desk Internet Service ($)
  • Juice Bar Laundry Service ($)
  • Medical Services Meeting Room
  • Multilingual Staff Parking Facility
  • Pools (12) Poolside Beverage Service
  • Poolside Grill Restaurants (12)
  • Safe Deposit Boxes (in room) Sauna
  • Spas (2) ($) Tennis Courts (lighted)$ ($)
  • Tour Desk Tours & Excursions $ ($)
  • Umbrellas (beach/pool) Valet Service
  • Volleyball (beach) Watersports (non-motorized)
  • Wedding Coordinator Wedding Site
  • Miscellaneous Amenities
  • -Pool & beach butler service
  • -Pillow & aroma therapy menu
  • -Private check in at Casita's reception
  • -Champagne at check in and fresh towel
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
This is an adult's only hotel.
Maximum Occupancy:
2018Casita Suite - 2 adults.
Beachfront Casita Suite - 2 adults.
Swim Up Casita Suite - 2 adults.
Private Pool Casita Suite - 2 adults.
Honeymoon Private Pool Swim Up Casita Suite - 2 adults.
Presidential Studio - 2 adults.
Presidential Studio Swim Up Suite - 2 adults.
Presidential 1 Bedroom Casita Suite - 2 adults.
Connoisseur One Bedroom Casita - 2 adults.
Casita Suite, (CSS) The Casitas are located exclusively Ocean Front on the second level, romantically designed and featuring the exclusive "Aguas del Amor" roofless outdoor shower, high ceilings, and palapa roof. Included is a contemporary bathroom with double sinks and glass enclosed showers and an indoor luxury Jacuzzi, personal night stand, premium minibar, and a secluded balcony with an exterior double bed, table and two chairs with breathtaking views of white sand beaches and the largest artificial coral reef in the world. The casitas suites are grouped in two stories with an exclusive Casita only pool and an private swim up pool bar.
Bedding: 1 king bed. View: Beachfront. Beachfront Casita Suite, The individual Casita Suites are unique, standalone one room buildings. Included is a contemporary bathroom with double sinks and glass enclosed showers, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. 708 square feet/66 square meters.
Bedding: 1 king bed. Swim Up Casita Suite, Dive into the lazy river directly in front of your private balcony. Enjoy all of the features of the Casita Suite on the ground level. Included is a contemporary bathroom with double sinks and glass enclosed showers, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. Relax on your private balcony with breathtaking views of white sand beaches and the largest artificial coral reef in the world.
Bedding: 1 king bed. View: Beachfront. Individual Swim Up Casita Suite, (IWC) Relax on your water mirrorbalcony and step directly into a unique lazy river thatconnects to a main pool with a swim up bar.
Private Pool Casita Suite, These luxury Casita Suites enjoy ultimate privacy and romance being located close to the largest artificial coral reef in the world. Located on the second level with your own private infinity pool. Included is a marble bathroom with double sinks separate toilet, glass enclosed showers and an indoor luxury Jacuzzi, the exclusive "Aguas del Amor" roofless outdoor shower and glass enclosed showers and an indoor luxury Jacuzzi. 836 square feet/78 square meters.
Honeymoon Private Pool Swim Up Casita Suite, These luxury casita suites enjoy ultimate privacy, views of the white sand beaches and the largest artificial coral reef in the world. Included is a contemporary marble bathroom with double sinks, separate toilet, glass enclosed showers and an indoor luxury Jacuzzi, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. Located on the ground Level with your own private plunge pool leading into the lazy river. 836 square feet/78 square meters.
Presidential Studio, (SPX) These luxury Casita Suites enjoy ultimate privacy, views of white sand beaches and the largest artificial coral reef in the world. Located on the second level with your own private infinity pool. Included is a contemporary bathroom with double sinks and glass enclosed showers, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. Enjoy varying premium spirits, upgraded minibar. Included are premium welcome amenities and personalized Butler/concierge offering a wide array of services including personal dinner reservations, a selection of sports activities, a private shuttle within the resort and an individual butler phone.
Bedding: 1 king bed. View: Beachfront. Presidential Studio Swim Up Suite, (PDU) These luxury Casita Suites enjoy ultimate privacy, views of white sand beaches and the largest artificial coral reef in the world. Located on the ground level with your own private swim up pool. Included is a contemporary bathroom with double sinks and glass enclosed showers, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. Enjoy varying premium spirits, upgraded minibar. Included are premium welcome amenities and personalized Butler/concierge offering a wide array of services including personal dinner reservations, a selection of sports activities, a private shuttle within the resort and an individual butler phone.
Bedding: 1 king bed. View: Beachfront. Presidential One Bedroom Casita, (P1C) The Presidential Suite features all premium amenities and an oversized ocean front terrace with a private swimming pool, private beach Palapa, outdoor bed & hammock. Included is a contemporary bathroom with double sinks and glass enclosed showers, the exclusive "Aguas del Amor" roofless outdoor shower and an indoor luxury Jacuzzi. Included is an adjoining living room with high tech features. Indulge yourself with a gourmet experience at your dining table. Enjoy a selection of premium liquors, Espresso machine with a coffee set and assorted tea selection, fully stocked in room premium minibar. Once during your stay, enjoy a presidential in suite dinner prepared by one of the hotel's notorious culinary chefs. Additional amenities include personal snorkel equipment, all in one touch screen computer per suite, upgraded toiletries, and personalized Butler/concierge offering a wide array of services including personal dinner reservations, a selection of sports activities, a private shuttle within the resort and an individual butler phone.
Bedding: 1 king bed. View: Beachfront. Connoisseur One Bedroom Casita, . Connoissuer Collection Inclusions-Connoisseur phone line to assist with planning your vacation, pre-schedule dinner reservations, spa treatments, activities, excursions, and special requests-Premium branded bathroom amenities-15% discount on food & beverage expenses (premium wines and liquors) and all spa services-Customizable bar (from Gourmet Inclusive menu)-Escorted by your Mayordomo and in-room check in-Pillow menu-Aromatherapy menu-Cellphone to use during your stay-Priority seating at hotel restaurants-Personalized bathrobes-Dessert trays during turndown service-Fruit baskets-Espresso machines-Premium coffee and teas-Smart TV-Daily selection of newspapers/magazines-Dedicated Mayordomo-Gourmet Inclusive-Dedicated beach beds-Unlimited romantic beach/pier dinners (must be prearranged with Mayordomo 24 hours in advance)-Nightly turndown gifts-Departure gift-Private roundtrip airport transfer for up to 5 people-Welcome bottle of champagneAll accommodations include: alarm clock, air conditioning, coffee/teamaker, hairdryer, internet access, iron, ironing board, mini-bar, patioor balcony, refrigerator, room service (24-hour), safe deposit box,shower, CD/DVD player, telephone, Jacuzzi, television and bathtub.
Telephone (international Direct Dial)Effective October 1, 2015, free unlimited internationalcalling from Mexico to anywhere in the world is included.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Bar Las Guacamayas, bar with swings. Located next to Spa Villasfor cold Mexican beers, cheladas, exotic cocktails or aged tequila withlive music.General Opening Hours: 5:00pm-2:00amBellinis Bar, Enjoy from the variety of Bellini's in acontemporary lounge ambiance.Gaviotas Seashore Bar, located in front of Kampai restaurantGeneral Opening Hours: 8:00am to 11:00pmJo Jo's Beach Bar, Located at the beach with spectacular views ofthe ocean.General Opening Hours: 8:00am to 2:00pmLobby Bar Martinis, Serving premium brands beverage selection.Spectacular view of the Caribbean sea.General Opening Hours: 12:00pm-2:00amSwim Up Bar Albatros, Located in the Casitas sectionSwim Up Bar Faisanes, Located in the Casitas sectionSwim Up Bar La Isla, Located at the main pool.General Opening Hours: 9:00am-5:00pmSwim Up Bar Las Fuentes, Swim up bar located at Las Fuentesswimming pool.Swim Up Bar Papagayos, Swim up bar located at the Casita Suitessection 26General Opening Hours: 9:00am to 5:00pmSwim Up Bar Pelicanos, Swim up bar with swings, located at theCasita Suites, section 27General Opening Hours: 9:00am-5:00pmSwim Up Bar Pericos, Swim up bar with swings, located at theCasita Suites, Section 25General Opening Hours: 9:00am-5:00pmSwim Up Bar Tucanes, Swim up bar also offering shaded area withcomfortable seating.General Opening Hours: 9:00am to 5:00pmSwim Up Colibri, Swim up bar with swings, located at the CasitaSuites, section 28General Opening Hours: 9:00am-5:00pmSwim Up Quetzal, Swim up bar with swings located at the CasitasSuites, section 29General Opening Hours: 9:00am-5:00pmKick, Flip flop less midday grill. Ocean front, in a laid backatmosphere you can enjoy delicious preparations from the grill as wellas typical Mexican specialties together with an ice cold beer or otherbeverage of your liking.Santa Fe Grill, In the midst of decor reminiscent of the old NewMexico missions, Santa Fe Grill is an innovative proposal cateringunique flavors on coal oven-cooked dishes and presentations ideal forsharing. It is, no doubt, a memorable experience of our guest,recommended to enjoy at sunset, due to its spectacular view of the sunsetting over the surrounding mangrove.La Cabana Pizzeria, Wood burning oven pizzas served to order anda selection of Angus burgers, gourmet bites among other succulentMexican "botana" preparations.Cocotal Restaurant, At Cocotal guests appetites are met withenjoyable tastes from all over the world served a la carte. With a greatchef's menu, Cocotal offers something for everyone in an elegant airconditioned atmosphere.D'italia Casitas Restaurant, Authentic Italian cuisine in aluxury beachfront setting that offers traditional dishes along withcreations from International chefs.D'italia Restaurant, This beautiful and romantic Italianrestaurant leaves many guests craving for more.Fuentes Restaurant, Come and enjoy one of the world's mostavant-garde concepts in culinary entertainment. Open kitchen with fullcooking show of iron chef level. A one-of-a-kind Culinary Theater withgourmet acts hosted and performed by the Chef and Sommelier designed tosatisfy both, your appetite and your curiosity. Our Chef, will take youon a journey filled with exquisite aromas, colors, textures, contrastsand flavors, and the finest selection of ingredients from our greenhouse. Our Sommelier, guides you through the magic behind the subtle artof pairing to make this epicurean journey an absolutely memorable GIexperience.Jo Jo's Caribbean Seaside Grill, At Jojos the guest will be ableto enjoy the freshest seafood gourmet dishes with a spectacular view ofthe Caribbean in casual ambience for lunch. The perfect place at nightto delight yourself with the ocean breeze while savoring dinner.Cuisine: Caribbean.Kampai Restaurant, Kampai not only has its own sushi menu, butalso is creatively decorated with Buddha statues and other eye-catchingoriental designs.Cuisine: Pacific Rim.La Isla Restaurant, Open air palapa serving a la carteInternational Cuisine with a special focus on Mediterranean cuisine atdinner.Cuisine: International.Las Olas, Serving delicious salads and sandwichesGeneral Opening Hours: 12:00pm to 4:00pmRincon Mexicano, Serves Mexican delicaciesSpot, Start your day in paradise, merging into the jungle, in astress free scene. Have a mouthwatering gourmet breakfast & lunch.Health Bar, Serving fresh fruit, juices, whole wheat sandwichesand smoothiesPlease Note:-To ensure total comfort and maximum flexibility, none of

our restaurants require reservations.-All restaurants are non-smoking.

-Restaurants operate on select schedules. A maximum of 6

people per table is allowed. More than 6, restrictions apply.-Dress code for D'Italia Restaurant, El Cocotal Restaurant,

Las Fuentes Restaurant and Kampai Restaurant: Casual Elegant. No t-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals.-Dress code for Jo Jo's Caribbean Seaside Grill, La Isla

Restaurant and La Fondue Restaurant: Will accept guests in dressy Bermuda shorts. They will not accept beach wear, baseball caps, hats, flip flops or tank tops.-To enhance the hotel's unique dining experience, please

comply with the following casual elegant dress code in all gourmet restaurants. Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals. Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.

ADD-ON PACKAGE (MEMORABLE MOMENTS HONEYMOON ANNIVERSARY 2018)

MEMORABLE MOMENTS HONEYMOON & ANNIVERSARY PACKAGE 2018Booking Dates: 09/26/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Personal services of a Romance Maitre D

-Private gourmet four course candlelit dinner on the beach

-Romantically decorated suite with rose petals, aroma therapy

and candles following private dinner-Chef's special gourmet breakfast in bed morning after dinner

-Beachfront sky massage 2 X 1 offer

-Chilled bottle of champagne delivered to room upon arrival

-A 15% discount on spa services

-Fresh tropical floral arrangement in room

-One night anniversary return stay voucher

Please Note:-Complimentary when booking a 5 night stay or longer in a

Casita Suite category or higher.-Available for purchase to non-qualifying couples.

-Valid in USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date for honeymoons and 30 days before and after wedding date for anniversaries.-One massage must be purchased to receive one of equal or

lesser value complimentary.-One night return stay voucher valid for future stays of 5

nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.-Not combinable with Taste of Romance

ADD-ON PACKAGE (TASTE OF ROMANCE HONEYMOON PACKAGE 2018)

TASTE OF ROMANCE HONEYMOON PACKAGE 2018Booking Dates: 09/26/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Chilled bottle of champagne delivered to room upon arrival

-Specialty turndown service that includes a gourmet sweet

treat-A 15% discount on spa services

-Late check out up until 3:00pm (subject to availability)

Please Note:-Complimentary when booking a 5 night stay or longer.

-Available for purchase to non-qualifying couples.

-Valid for USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.

SPECIALTY PACKAGE (GOURMET INCLUSIVE PACKAGE FEATURES 2018)

GOURMET INCLUSIVE PACKAGE FEATURES 2018Booking Dates: 09/26/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Accommodations as selected

-Welcome glass of sparkling wine and refreshing towel

-All gourmet meals and specialty bites

-Wireless internet available

-Alcoholic and non-alcoholic beverages from a selection of

domestic and international premium brands-Minibar with beer, water, soft drinks stocked once a day

-Daily and nightly activity program with live music & shows

-Bicycles provided to ride around the premises

-Non-motorized water sports: kayak and snorkeling gear

-Scuba clinics in the pool

-Hospitality desk

-Total of 14 swimming pools, one of which is a natural salt

water pool-Two hard surface lighted tennis courts. Rackets and balls

provided free of charge. Restrictions apply to be used at night.-Complementary shuttle to Cancun and Playa del Carmen.

Reservation required.-Personal Concierge Service from 8:00am to 5:00pm

-Fitness center, sauna and steam room

-Room service 24 hours (restrictions apply on rainy days)

-Taxes and gratuities

-Unlimited free international calls. Includes cell phones and

land lines outside of Mexico.Package inclusions are subject to change.

BONUS FEATURES

-Daily activities

-Daily newspaper

-Morning coffee

-Parking

-Welcome Drink

-Use of Fitness Center

-Use of Tennis Courts

-Watersports (Non-Motorized)

-Towels

MISCELLANEOUS INFORMATION

Minimum Age Requirements-Must be at least 18 years of age to stay at this hotel.

Environmental LevyThe Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean.

Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Playacar Golf Club

-Mayaboca Golf

-Xcaret

-Downtown Cancun

-Puerto Morelos

-Playa del Carmen (Complimentary shopping tours): 25 miles(40 kms)

-Tulum : 1 hour by by car

-Maroma Beach Club

CANCELLATION FEES

201812/23/17-01/02/18, within 30 days, 100% penalty.01/03/18-08/17/18, within 7 days, 2-night penalty.08/18/18-12/22/18, within 3 days, 2-night penalty.