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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Azul Sensatori Mexico by Karisma

Visual Tour: Azul Sensatori Hotel

HOTEL INFORMATION

Azul Beach Resort Riviera Cancun By Karisma
Carretera Cancun-Puerto Morelos Km 27.5 Manz. 37 Super Manz. 12Bahia Petempich, Puerto Morelos, B.J. C.P. 77580

Distance from hotel to South Cancun, 25 minutes.

Distance from hotel to Cancun International Airport (CUN), 20 minutes.

Azul Beach Resort Riviera Cancun By Karisma is a true multigenerational resort where couples and families can reconnect and relax while enjoying the Karisma Gourmet Inclusive Experience featuring a la carte restaurants, spacious suites, 24 in-room service with personalized service making this a treat for all the senses. The resort is ideally located in the beautiful "Bahia Petempich" in Riviera Maya, Mexico. Just 20 minutes south of Cancun International Airport, 25 minutes south of downtown Cancun, 35 minutes north of Playa del Carmen and 30 minutes north of the Mayakoba Golf Club.

HOTEL AMENITIES

  • Activities Desk Aerobics (aqua)
  • Bar (swim-up) Bars/Lounges
  • Beach Beauty Salon ($)
  • Billiards Breakfast Room
  • Car Rental Desk ($) Children's Activities
  • Children's Playground Concierge
  • Cooking (classes) Currency Exchange ($)
  • Doctor (on call) ($) Entertainment
  • Exercise Classes Fitness Center
  • Game Room Gift Shop ($)
  • Golf (nearby) ($) Hospitality Desk
  • Internet Service ($) Laundry Service ($)
  • Medical Services ($) Multilingual Staff
  • Parking Facility Pool (children's)
  • Pool (outdoor) Poolside Meal Service
  • Restaurants Safe Deposit Boxes (in room)
  • Sauna ($) Snack Bar
  • Spa ($) Tennis Courts (lighted)$ ($)
  • Tour Desk Tours & Excursions $ ($)
  • Umbrellas (beach/pool) Watersports (motorized) ($)
  • Watersports (non-motorized) Wedding Coordinator
  • Wedding Site
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pmEarly check-in and late checkout on request, and subject to availability.
Children Policy:
Children's age break is 12 years old.
Maximum Occupancy:
2018Luxury Jacuzzi Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Family Jacuzzi Suite - 3 adults or 2 adults and 3 children or 3 adults and 1 child.
Premium Jacuzzi Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Jacuzzi Swim Up Junior Suite - 2 adults. Premium Jacuzzi Swim Up Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Honeymoon Jacuzzi Ocean Front Suite - 2 adults.
Royal Suite - 2 adults or 2 adults and 2 children.
Royal Swim Up Suite - 2 adults or 2 adults and 2 children.
Presidential Studio - 2 adults or 2 adults and 2 children.
One Bedroom Presidential Suite - 2 adults or 2 adults and 2 children.
Two Bedroom Presidential Suite - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children.
Connecting Luxury Jacuzzi Ocean View - 6 adults or 4 adults and 2 childrenSuite or 3 adults and 3 children or 2 adults and 4 children.
Connoisseur One Bedroom Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.
Connoisseur Two Bedroom Suite - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children.
Luxury Jacuzzi Suite, (LXJ) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Azul Section.
Bedding: 1 king bed or 2 queen beds. Family Jacuzzi Suite, (FMJ) Oversized suites, specially designed for families with a master bedroom with a queen size bed and Jacuzzi for two, frosted glass sliding door separate this area from the living space where there is a double sofa bed plus single sofa bed. Pool and garden view. Located in the Family Section. Size: 625 square fee (58 square meters).
View: Garden or Pool. Premium Jacuzzi Suite, (PMJ) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Premium services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, personal concierge service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.
Bedding: 1 king bed or 2 queen beds. View: Ocean or Pool. Premium Jacuzzi Swim Up Suite, (PSU) Designed in contemporary Caribbean style, with dark wood accents. This suite features a private outdoor heated Jacuzzi, connected to a lazy river in front of the terrace. Premium Services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.
Bedding: 1 king bed or 2 queen beds. Honeymoon Jacuzzi Oceanfront Suite, (HJO) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Suite features an oversized 600 square foot terrace or balcony. Premium Services such as: Private check-in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Azul or Family Section.
Bedding: 1 king bed or 2 queen beds. Royal Suite, Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Royal Services such as:
Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge service, DVDs, microwave, cabinet with liquor dispenser and 4 bottles of premium liquor, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror.
50 square meters (539 square feet). Located in Premium Section.
Bedding: 1 king bed or 2 queen beds. View: Pool/Ocean. Jacuzzi Swim Up Junior Suite, (JOR) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity with rainforest shower head, hair dryer, double sink and vanity mirror.
40 square meters (430 square feet). Located in Adults Only Building.
Bedding: 1 king bed. View: Garden or Pool. Royal Swim Up Suite, (RWY) Designed in contemporary Caribbean style, with dark wood accents. This suite feature a private outdoor heated Jacuzzi, connected to a lazy river in front of the terrace. Royal Services such as: Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge service, DVDs, microwave, cabinet with bottle dispenser and 4 bottles of premium liquor, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized50 square meters (539 square feet). Located in Premium Section. Bedding: 1 king bed or 2 queen beds. View: Garden or Pool. Presidential Studio, (SPX) Designed in contemporary Caribbean style, with dark wood accents, canopy beds. Suite features an oversized 602 square foot terrace or balcony. Premium Services such as: pre-arrival concierge services, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, wireless internet access, Personal Concierge Service, DVDs, exclusive pool area with pool butler service. Equipped with air conditioning, 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Premium Section.
Bedding: 1 king bed and 1 sofa bed (double). One Bedroom Presidential Suite, Private living room with dining area for 4 people, fully equipped kitchen. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, wireless internet access, personal butler service, full bar, DVDs, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations, in suite chef's private cooking dinner. Located on the 4th floor of the Premium Section. 1294 square feet (120 square meters).
Bedding: 1 king bed or 2 queen beds. View: Pool/Ocean. Two Bedroom Presidential Suite, (Z2P) This suite features a private living room with dining area for 6 people and fully equipped kitchen, a master bedroom suite with king size bed, plus one extra bedroom with 2 queen size beds. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, wireless internet access, personal butler service, full bar, DVDs, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations, in suite chef's private cooking dinner. Located on the 4th floor of the Premium Section. 1942 square feet (180 square meters).
Connecting Luxury Jacuzzi Ocean View Suite, (CLZ) Designed in contemporary Caribbean style, with dark wood accents. Two oversized suites with connecting door, equipped with air conditioning. Each suite features 32" plasma TV, DVD player, iPod docking station, insuite hydro jet Jacuzzi, radio/alarm clock, safety deposit box, amenity kit, once daily stocked minibar, iron and ironing board, coffee maker, oversized balcony or terrace, direct dialing telephone, deluxe bathrobes, private marble bathroom with rainforest shower head, hair dryer, double sink and vanity mirror. 50 square meters (539 square feet). Located in Family Section.
Bedding: 1 king bed, 2 queen beds and 1 sofa bed . View: Ocean. Connoisseur One Bedroom Suite, Guests will receive all inclusions of the Connoisseur Collection Program.
Connoisseur Two Bedroom Suite, Guests will receive all inclusions of the Connoisseur Collection Program.
Connoisseur Collection ProgramGuests staying in the Connoisseur rooms will receive the following inclusions:-Connoisseur phone line to assist with planning your vacation, pre-schedule dinner reservations, spa treatments, activities, excursions, and special requests-Premium branded bathroom amenities-15% discount on food & beverage expenses (premium wines and liquors) and all spa services-Customizable bar (from Gourmet Inclusive menu)-Escorted by your Mayordomo and in-room check in-Pillow menu-Aromatherapy menu-Cellphone to use during your stay-Priority seating at hotel restaurants-Personalized bathrobes-Dessert trays during turndown service-Fruit baskets-Espresso machines-Premium coffee and teas-Smart TV-Daily selection of newspapers/magazines-Dedicated Mayordomo-Gourmet Inclusive-Dedicated beach beds-Unlimited romantic beach/pier dinners (must be prearranged with Mayordomo 24 hours in advance)-Nightly turndown gifts-Departure gift-Private roundtrip airport transfer for up to 5 people-Welcome bottle of champagneAll accommodations include: crib (on request), coffee/tea maker,internet access: ($), mini-bar, rollaway bed (on request), room service(24-hour), safety deposit box, shower, smoke detector, CD/DVD player,sprinkler system, Jacuzzi, telephone, air conditioning, television,alarm clock, balcony or terrace, ceiling fan and hairdryer.
Telephone (international Direct Dial)Effective October 1, 2015, free unlimited internationalcalling from Mexico to anywhere in the world is included.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Beach BarCantina Zocalo, International and national bar with tropicalcocktails. This bar has spectacular views of the Caribbean Sea.General Opening Hours: 10:00am to 1:00amSwim Up Bar Wave, Serving tropical drinks prepared to taste.Adults only, 18 years and up.General Opening Hours: 10:00am to 6:00pmSwim Up Deck & Cantina Zocalo, Enjoy Margaritas, international &national brands, cocktails.General Opening Hours: 10:00am to 6:00 pmZavaz Swim Up Bar, Serving mouthwatering coladas andinternational and national premium brands with spectacular views of theCaribbean Sea.General Opening Hours: 10:00 am to 6:00 pmZavaz Restaurant, Caribbean bistro and lounge, with an array oftropical island flavors and refreshments to choose from, taste buds willsurely be delighted. From 12:00pm to 3:00pm, this restaurant will beserving the Gourmet Boutique Burger. Featuring a menu that redefineswhat a hamburger should be. The chef incorporates elements of finedining with a creative and unique energy. The Gourmet Boutique Burgeroffers chicken, fish and meat options, creating some of the mostdelicious Gourmet Burgers.Cuisine: Caribbean.Breakfast Hours: 6:30am to 10:30amLunch Hours: 12:00pm to 3:00pm Dinner Hours: 5:30pm to 10:00pmBbq Grill, Guests will be able to enjoy fresh dishes with aspectacular view of the Caribbean in a casual ambience. Open for lunch.Mojito Lounge, Featuring 18 different mojitos and a premiumcocktail menu, Mojito Lounge has many options to choose from as well asbeautiful views of the Caribbean Sea. Adults only, 18 years and over.General Opening Hours: 11:00am to 2:00amZavaz Lounge, International and national bar with tropicalcocktailsGeneral Opening Hours: 10:00am to 6:00pmPizza Dude!, You will find a great variety of delicious pizzas,cooked in a brick oven, using only the freshest ingredients and keepingthem simple. The favorites of the Teenage Mutant Ninja Turtles.Le Chique(*), features a gourmet, adults only restaurant as wellas lavish lounge areas which are perfect for enjoying a glass of wine.This restaurant provides guests with an upscale dining experience unlikeany other with Mexican contemporary cuisine and worldwide wine pairings.Transporting guests to an exotic paradise the Le Chique experiencebegins with the diversity of flavors in the eight courses, which arepresented with the finest inventive techniques of the Chef with theintention of telling a unique story. Adults-only restaurant (18yrs \This restaurant is not part of the Gourmet Inclusive Package. AnThis restaurant is not part of the Gourmet Inclusive Package. Anadmission fee may apply.Cuisine: Mexican.Dinner Hours: 6:00pm to 10:00pmDress Code: Casual Elegant.

(*) Denotes reservation is required.Sienna Restaurant, Guests will lose their inhibitions as quicklyas the Italian aromas of this authentic Tuscan restaurant hit theirnose. Marked by genuine Italian flavors prepared with the freshestingredients, splendid wines and unsurpassed service.Cuisine: Italian.Dinner Hours: 5:30pm to 10:30pmSpoon Restaurant, At Spoon, guest's appetites are met withenjoyable tastes from all over the world. Located on the ground floor ofthe main building, this specialty restaurant boasts an open kitchenenvironment with interactive cooking stations so guests can watch as thechefs prepare their meal, while still enjoying the lavish a la carteservice and ambiance. The layout offers a unique dining experience forbreakfast, lunch or dinner.Cuisine: International.General Opening Hours: 6:30am-1:00amTapaz Restaurant, This cutting edge restaurant is open for dinnerand invites guests to customize their meal. Chefs not only cook the foodbut they personally present each meal to guests. Tapaz is for those insearch of a family style setting with oversized tables to enjoy withfriends and families of all generations.Cuisine: International.Dinner Hours: 5:30pm to 10:30pmZocalo Restaurant, This seaside Mexican restaurant is a vibrantcelebration of food, energy and music that invites guests to enjoyappetizing meals. Refreshing and unpretentious, Zocalo has lushsurroundings with enticing meals including an expansive kids menu. Opendaily for:Breakfast, lunch and dinnerCuisine: Mexican.Please Note:Dress Code: For all restaurants the dress code is casual elegance. No t-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals.

ADD-ON PACKAGE (MEMORABLE MOMENTS HONEYMOON ANNIVERSARY 2018)

MEMORABLE MOMENTS HONEYMOON & ANNIVERSARY PACKAGE 2018Booking Dates: 09/29/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Personal services of a Romance Maitre D

-Private gourmet four course candlelit dinner on the beach

-Romantically decorated suite with rose petals, aroma therapy

and candles following private dinner-Chef's special gourmet breakfast in bed morning after dinner

-Beachfront sky massage 2 X 1 offer

-Chilled bottle of champagne delivered to room upon arrival

-A 15% discount on spa services

-Fresh tropical floral arrangement in room

-One night anniversary return stay voucher

Please Note:-Complimentary when booking a 5 night stay or longer in a

Jacuzzi Junior Suite (U.S. market) and Premium Jacuzzi Suite (Canada market) or higher.-Available for purchase to non-qualifying couples.

-Valid in USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date for honeymoons and 30 days before and after wedding date for anniversaries.-One massage must be purchased to receive one of equal or

lesser value complimentary.-One night return stay voucher valid for future stays of 5

nights (not including free night) or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.-Not combinable with Taste of Romance

ADD-ON PACKAGE (TASTE OF ROMANCE HONEYMOON PACKAGE 2018)

TASTE OF ROMANCE HONEYMOON PACKAGE 2018Booking Dates: 09/29/2017 - 12/22/2018Travel Dates: 12/23/2017 - 12/22/2018Package Inclusions:-Chilled bottle of champagne delivered to room upon arrival

-Specialty turndown service that includes a gourmet sweet

treat-A 15% discount on spa services

-Late check out up until 3:00pm (subject to availability)

Please Note:-Complimentary when booking a 5 night stay or longer.

-Available for purchase to non-qualifying couples.

-Valid for USA & Canada market only.

-Copy of marriage certificate (or wedding invitation with

wedding photo) required at check-in.-Package can be reserved for use up to 30 days after wedding

date-Package inclusions may vary without previous notice.

-Not combinable with any other promotion unless otherwise

specified.-Not valid for any reservations traveling with a group or

wedding party.Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Azulitos Playhouse, by Nickelodeon-Daily activities program for children 4 to 12 years old

-Exclusive children pool with waterslide

-Nickelodeon water playground

-Exclusive MY GYM programs (2-12 years old).

Previous reservation required.-Meet and greet with Nickelodeon characters

Athens Clue: The greatest escape game!-A new simple and fun live escape game

-Mystery solving, logical tasks, hidden objects

-2 different themes: Pirates and Archeologists

-Groups of 2 to 5 people

-Extra charge applies

-Reservations are required

-Open from 9:00am to 5:00pm

Azulitos -For children 6 months to 5 years old

-Mom's morning for mom & baby

-Daily themed play groups

-Supervised activities from 9:00am-5:00pm and 7:30pm-9:30pm

Extreme Breeze Club-For ages 13 to 17 years old

-Daily activities program

-Rock climbing wall

-Billiards, air hockey

-Arcades open from 9:00am to 11:00pm. Extra charge applies.

-Internet center

-Video game consoles

-Breeze Lounge located in the teen club

-Open from 2:00pm to 11:00pm

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Mayakoba Golf Club

-Playa del Carmen

CANCELLATION FEES

201812/23/17-01/02/18, within 30 days, 100% penalty.01/03/18-08/17/18, within 7 days, 2-night penalty.08/18/18-12/22/18, within 3 days, 2-night penalty.