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From Our Customers

"The honeymoon was absolutely amazing, the resort was breathtaking & the service was extraordinary! They took really good care of us & the GM even set us up in the Prime Minister suite which was so beautiful. I couldn't have asked for a better honeymoon. Thank you so much for everything you did for us. We really appreciate you!"

Chardon

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Sandals Resorts

Beaches Resorts

Moon Palace Jamaica Grande

Moon Palace Jamaica Grande
Visual Tour: Moon Palace Jamaica Grande

HOTEL INFORMATION

Moon Palace Jamaica
Main StreetOcho Rios, St. Ann, Jamaica

Distance from hotel to Sangster International Airport (MBJ), 1.5 hours.

A stay at the Moon Palace Jamaica offers luxurious accommodations, finedining, delicious snacks, top-shelf drinks, 24-hour room service, wire-less Internet throughout the property (and in rooms), complimentary Internet service when using the resort's computers, sensational entertainment, non-motorized watersports and much more.

HOTEL AMENITIES

  • Accommodations (700) Accommodations for Physically Challenged Guests
  • Activities Activities Desk
  • Aerobic Classes Aerobics (aqua)
  • Aerobics (water) Air Conditioning (public areas)
  • Ballroom Banquet Room
  • Bar (swim-up) Bars (6)
  • Beach (onsite) Beauty Salon ($)
  • Billiards Business Center
  • Car Rental Desk Car Rentals ($)
  • Children's Activities Children's Playground
  • Coffee Shop Concierge
  • Conference Rooms Currency Exchange
  • Disco/Nightclub Doctor (on call) ($)
  • Dry Cleaning Services ($) Elevators
  • Entertainment Exercise Classes
  • Fitness Center Front Desk (24-hour)
  • Gift Shop ($) Hospitality Desk
  • Ice Machines Internet Access (Wi-Fi)
  • Laundry Service ($) Lounge
  • Massage Services ($) Medical Services ($)
  • Meeting Room Parking
  • Parking (valet) Ping Pong
  • Pool (children's) Pools (outdoor) (4)
  • Restaurants (5) Sauna
  • Security (24-hour) Snack Bar
  • Spa ($) Taxi Services (24 hour) ($)
  • Tour Desk Tours & Excursions ($)
  • Towels (pool) Travel Agency ($)
  • Umbrellas (beach/pool) Volleyball (beach)
  • Waterslide Watersports (non-motorized)
  • Wedding Coordinator Wedding Services ($)
  • Wedding Site Wellness Center
  • Game Room
  • -Game Room/Teen Lounge called Wired
  • Miscellaneous Amenities
  • -Bell Staff Services
  • -Jewelry Store ($)
  • -Pcs for Internet use
  • -Rollaways & wheelchairs (upon request)
  • -ATM machines
  • -Flowrider Double Wave Simulator
  • -The Playroom Kids Club
  • ($) Denotes a fee may be charged.
  • Please note: Some hotel amenities listed above
  • may have an additional fee associated with them.

MARKETS

Family Friendly, Honeymoon, Romance, Spa, Eco-Tourism, AllInclusive, Beach, Business and Wedding.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Early check-in and late checkout on request, and subject to availability.Children Policy: Children's age break is 17 years old (in categories where children are permitted).Maximum Occupancy: 2018:Superior Deluxe Partial Ocean View - 4 adults or 2 adults and 2 children.Oceanview - 4 adults or 2 adults and 2 children.Concierge Level - 2 adults.Family Deluxe - 5 adults and 1 child or 3 adults and 3 children.**Please Note:-(**) A maximum of 1 infant (0 - 3 years old) will be allowed to stay in

the same room with 6 guests.-Some other combinations (of adults and children) are possible in the

Family Deluxe category, what is listed above is just a guideline.2019:Ocean View North - 3 adults or 2 adults and 1 child or 1 adult and 2 children.Superior Deluxe Partial Ocean View - 4 adults or 2 adults and 2 children or 1 adult and 2 children.Superior Deluxe Ocean View - 4 adults or 2 adults and 2 children or 1 adult and 2 children.Concierge Level - 2 adults or 1 adult and 1 child.Family Deluxe - 5 adults or 4 adults and 1 children or 3 adult and 2 children or 2 adult and 3 children.Ocean View North, Nestle into your ocean-facing world of bliss as you wrap yourself in the all-inclusive home-from-home comforts only the Palace Life can bring you. This little piece of heaven is designed for up to 3 guests, whether they are adults, or adults and kids. Max Occupancy: 3 guests, including children ages 4-17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 3 guests.Superior Deluxe Partial Ocean View, These accommodations offer a privatebath with shower only. Most have ocean views (others a partial ocean view), some rooms have balconies.Room amenities include: Welcome bottle of wine, seating area, liquor dispenser, daily refreshed mini bar (contains sodas, bottled water, juices, domestic & imported beers), coffee maker, deluxe bath amenities,bathrobes & slippers, professional grade hair dryer & straightener (guests will be asked if these are required upon arrival), garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner and Weather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndown service. This is a non-smoking room. Also, offers wireless internet access. Note: A maximum of 1 infant (ages 0-3) will be allowedto stay in the same room with 4 guests.Number of accommodations: 91Bedding: 1 king bed or 2 double beds.

Superior Deluxe Ocean View, These accommodations offer a private bath with shower only. Most have ocean views, some rooms have balconies.Room amenities include: Welcome bottle of wine, seating area, liquordispenser, daily refreshed mini bar (contains sodas, bottled water,juices, domestic & imported beers), coffee maker, deluxe bath amenities,bathrobes & slippers, professional grade hair dryer & straightener (guests will be asked if these are required upon arrival), garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner andWeather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndown service. This is a non-smoking room. Also, offers wireless internet access. Note: A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.Concierge Level, (CEL) These accommodations offer a private bath withshower only. Most have ocean views, some rooms have balconies. Guests inthis category will also receive special Concierge Level features, pleasesee details below.Room amenities include: Welcome bottle of wine, seating area, liquordispenser (contains premium, upgraded brands of liquor), daily refreshedmini-bar (contains sodas, bottled water, juices, domestic & importedbeers), in-room snacks (includes chips, chocolates, peanuts & crackers -subject to change), Espresso/American coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer and straightener, garment steamer, digital safe(laptop-size), individually-controlled air conditioner, direct dial telephone with exclusive concierge phone service, TV with special apps including (iTunes & Netflix), alarm clock/radio/ipod dock and 24-hour room service (from select restaurant's to create a "special menu"). This is a non-smokingroom. These accommodations also offers DVD player, CD player, private beach lounge chair area with waiter service, exclusive beach bag (one per room, per stay), aromatherapy menu with two (2) 25-minute massage atthe beach/spa/treatment rooms (location may vary) and a pillow menu.Family Deluxe, (FYD) consist of 2 connecting rooms. One bedroom includesa king sized bed while the 2nd bedroom features two double beds, soeveryone can sleep comfortably and enjoy a little privacy. These accommodations offer a shower and balcony.

Room amenities include: welcome bottle of wine, seating area, liquor dispenser (contains premium upgraded brands of liquor), daily refreshedmini bar (contains sodas, bottled water, juices, domestic & importedbeers), in-room snacks (includes chips, chocolates, peanuts & crackers -subject to change), coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer & straightener, garment steamer,digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner and Weather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndownservice. This is a non-smoking room. Offers wireless internet access andspecial welcome amenities for families (including Xbox 360/DVD player inthe room, selection of Xbox games available upon request, selection ofDVD's also available upon request, fun in the sun bucket kit. The familyroom amenities are subject to change. Accommodations also offer specialroom service menu for kids; mini-bar in the kids' room which offers chocolate milkshakes, juice, soda, water and kid friendly snacks; Lorealkids bath amenities; kid-sized slippers and robes. Note: A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with guests(above maximum occupancy).Please note: This room category is only available for families travelingwith children.Concierge Level guests will receive extra exclusive in-room amenitiesincluding:-Private beach lounge chair area with waiter service

-Liquor dispenser with upgraded brands of liquor

-Private candlelight dinner (select location)

-Mini bar including sodas, bottled water, juices & domestic beer

-Private check-in

-Late check-out & early check-in (subject to availability)

-Red wine upon arrival

-Room service (24-hour)

-Two 25-minute massages

-Deluxe bath products

All accommodations include: air conditioning (individually controlled),safe deposit box (digital, laptop size), alarm clock, shower (private),bathrobes, slippers, bedding (premium), sprinkler system, coffee/teamaker, television (remote controlled, satellite), crib (on request),turndown service, desk, voicemail, hairdryer, wake-up calls,housekeeping, internet access (wireless), iron, mini-bar, radio, DVDplayer, rollaway bed (on request), accommodations (ADA compliant), roomservice (24-hour), accommodations (non-smoking), safety deposit box andtelephones: (2).Miscellaneous Amenities-Liquor Dispenser

-Bottle of red wine upon arrival

-Ipod Docks

-Purified water

-Upgraded bath products

-Hair dryer/flat iron

-Garment steamer

*Room amenities offered are subject to change.Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Lobby Bar, Main lobby south tower (open 10:00am-1:00am). Barhours of operation are subject to change.Loud Bar, North tower, ground floor, opposite of theentertainment center (open 6:00pm-1:00am). Bar hours of operation aresubject to change.Piano Bar, Main lobby south tower (open 5:30pm-12:00am) Bar hoursof operation are subject to change.Sun Deck Bar & Pizza, Close to the FlowRider offers pizza andsnacks (open 10:00am-11:00pm). Bar hours of operation are subject tochange.Wet Pool Bar, Main pool of south tower (10:00am-6:00pm). Barhours of operation are subject to change.Snack Bar & Grill, Next to the entertainment center. Snacks:12:00pm- 6:00pm, Bar: 11:00am-11:00pm. Bar hours of operation aresubject to change.Boulangerie, South tower lobby. Self service coffee shop with 24hour service.Buccaneers Reef, located In front of main pool. Serves breakfast,lunch and dinner. International buffet.Gourmet Corner, Next to the south tower, opposite Boulangerie.Self service pizza, paninis and sushi (open from 11:00am-11:00pm, hoursare subject to change).La Gondola, South tower: lobby ground floor. Serves dinner. Thisrestaurant offers a-la-carte Italian cuisine. Dress code: Long pants,collared shirts and shoes required.Dress Code: Resort Evening Attire.

Momo, South tower, lobby. Serves Oriental cuisine. Open fordinner from 6:00pm-11:00pm (hours are subject to change).Pier 8, Located In front of main pool. Offers seafood. Open forlunch and dinner. A-la-carte.Please Note:-Wet clothes or uncovered swimwear is not allowed in the restaurants and

in most bars.

ADD-ON PACKAGE (HONEYMOON 18-19)

HONEYMOON PACKAGE 2018-2019This package can be booked for honeymoon, vow renewal or an anniversary.Booking Dates: 01/01/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2019Package Inclusions:-A complimentary bottle of sparkling wine

-Mini cake

-One honeymoon dinner (at selected restaurants)

-Two t-shirts

-Breakfast in bed (one time, upon request)

-Guaranteed turn down service

-Honeymooner's desk and late check out until 6:00pm (upon request and

subject to availability).Package Minimum Stay: 3 nightsPlease Note:-"Honeymooners" must be noted in the rooming list to receive amenities.

-Honeymooners must present proof of marriage within the past year in

order to receive amenities.-Proof of recent vow renewal or anniversary date may be required by the

resort for guests booking this package.

SPECIALTY PACKAGE (ALL INCLUSIVE 18-19)

ALL INCLUSIVE/UNLIMITED SAVINGS PACKAGE 2018-2019Guests who book this package will receive the inclusions listed below.Booking Dates: 01/01/2018 - 12/23/2019Travel Dates: 12/24/2017 - 12/23/2019Package Inclusions:-Luxurious accommodations

-Fine dining options (for breakfast, lunch and dinner)

-Delicious snacks

-Top-shelf drinks

-Room service (24-hour)

-Wireless Internet throughout the property and in rooms

-Complimentary Internet service when using resort's computers

-Entertainment

-Non-motorized water sports

-Taxes and gratuities

-Round-trip airport transfers

Please Note:-A 3-night minimum stay is required year round for the Concierge Level

accommodations.-Some peak/holiday dates may require a 5-night minimum stay (for all

categories).Package inclusions are subject to change.

BONUS FEATURES

2018-2019 Bonus Features:Travel Dates: 01/01/2018 - 12/23/2019-Chaise Lounges

-Daily Activities

-Towels

-Use of Fitness Center

-Watersports (Non-Motorized)

-Welcome Drink

-Unlimited phone calls to Mexico and to the ContinentalU.S. and Canada.

Some restrictions apply.

MISCELLANEOUS INFORMATION

Meeting Supplement-A meeting supplement will apply whenever meeting space is required.

-All adults sharing the room must pay the supplement for their entire

stay and it cannot be sold separately.2018-2019 Transfers: Travel Dates: 12/24/2017 - 12/23/2019Ground transportation to and from Sangster International Airport (MBJ)or Norman Manley International Airport (KIN) for stays of 5 nights or longer is included.General Information:-This resort was previously the Sunset Jamaica Grande Resort.

-The first 2 guests in room are considered adults (regardless of age)

and are charged accordingly.

LOCAL ATTRACTIONS

Tourist Attractions Nearby: -Swim with Dolphins Attraction: 3 miles(5 kms) by car

-Sun Valley Plantation

-Dunns River Falls: 3 miles(5 kms) by car

-Mystic Mountain Park: 3 miles(5 kms) by car

CANCELLATION FEES

2018:12/24/17-01/02/18, within 14 days, 3-night penalty.01/03/18-12/23/18, within 3 days, 1-night penalty.No shows will incur a full penalty (100%).2019:12/24/18-01/03/19, within 14 days, 3-night penalty.01/03/19-12/23/19, within 3 days, 1-night penalty.No shows will incur a full penalty (100%).